Without the registry hack, the CCM installation would barely start, let alone get to the second CD.<br><br>I think you have a media problem... something isn't happy about the CDs you are using...<br><br><br><br>Jonathan<br>
<br><div><span class="gmail_quote">On 12/11/06, <b class="gmail_sendername"><a href="mailto:ian.2.warburton@bt.com">ian.2.warburton@bt.com</a></b> <<a href="mailto:ian.2.warburton@bt.com">ian.2.warburton@bt.com</a>> wrote:
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<p><font face="Arial" size="2">Guys</font>
</p>
<p><font face="Arial" size="2">Wondered if you could help. I am trying to install Call Manager 4.1(2)on a non-MCS machine. I have made the following registry hacks:</font></p>
<p><font face="Arial" size="2">[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]</font>
<br><font face="Arial" size="2">"Hardware"="MCS7835"</font>
<br><font face="Arial" size="2">"Memory"="512"</font>
<br><font face="Arial" size="2">"Speed"="1000"</font>
<br><font face="Arial" size="2">"@"=""</font>
<br><font face="Arial" size="2">[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Spirian]</font>
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<p><font face="Arial" size="2">[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]</font>
<br><font face="Arial" size="2">"Version"="2000.2.7"</font>
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<p><font face="Arial" size="2">I then installed the 2000.2.7 upgrade and then ran the setup program. Everything looked okay until half way through the second disk, it suddenly bombed out and failed. When I looked at the log file I saw the following output:
</font></p>
<p><font face="Arial" size="2">Action 11:27:24: MSICheckForDCDFailure. </font>
<br><font face="Arial" size="2">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Function Started</font>
<br><font face="Arial" size="2">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Opened registry key</font>
<br><font face="Arial" size="2">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Retrieved status of DCD install</font>
<br><font face="Arial" size="2">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: 0</font>
<br><font face="Arial" size="2">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Cisco Directory install succeed</font>
<br><font face="Arial" size="2">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Function Ended</font>
<br><font face="Arial" size="2">Action 11:27:26: InstallODBC. Installing ODBC components</font>
<br><font face="Arial" size="2">Action 11:27:26: StartServices. Starting services</font>
<br><font face="Arial" size="2">Action 11:27:26: MSICreateProcessWithLogon_CCM_PubFresh. Installing Cisco CallManager</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.496(W) --> MSICreateProcessWithLogon()</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.506(W) GetComputerName computername: WARBNET-9714624</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.506(W) Initializing data buffer</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.506(W) Retrieving "CustomActionData" property</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.506(W) Parsing string into tokens</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.506(W) Password: <Hidden></font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.516(W) Program : "C:\CCMTmp\CCM\Setup.exe"</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.516(W) Params : -s -f1"C:\CCMTmp\CCM\CCM_Pub.iss" -f2"C:\Program Files\Common Files\Cisco\Logs\CCM.log" -SMS</font></p>
<p><font face="Arial" size="2">12/11/2006 11:27:27.516(W) Connecting to SCM</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.516(W) Return code: [0]</font>
<br><font face="Arial" size="2">12/11/2006 11:27:27.516(W) Enabling "seclogon" service</font>
<br><font face="Arial" size="2">12/11/2006 11:27:28.587(W) Return code: [0]</font>
<br><font face="Arial" size="2">12/11/2006 11:27:28.587(W) Starting "seclogon" service</font>
<br><font face="Arial" size="2">12/11/2006 11:27:28.597(W) Return code: [0]</font>
<br><font face="Arial" size="2">12/11/2006 11:27:43.599(W) Setting startup parameters for EXE</font>
<br><font face="Arial" size="2">12/11/2006 11:27:43.599(W) Creating command-line string for launching EXE</font>
<br><font face="Arial" size="2">12/11/2006 11:27:43.599(W) "C:\CCMTmp\CCM\Setup.exe" -s -f1"C:\CCMTmp\CCM\CCM_Pub.iss" -f2"C:\Program Files\Common Files\Cisco\Logs\CCM.log" -SMS</font></p>
<p><font face="Arial" size="2">12/11/2006 11:27:43.599(W) Calling CreateProcessWithLogonW()</font>
<br><font face="Arial" size="2">12/11/2006 11:27:43.709(W) Successfully launched EXE</font>
<br><font face="Arial" size="2">12/11/2006 11:27:43.709(W) Waiting for process to exit</font>
<br><font face="Arial" size="2">12/11/2006 11:28:48.933(W) Return code: 0</font>
<br><font face="Arial" size="2">12/11/2006 11:28:49.043(W) Stopping "seclogon" service</font>
<br><font face="Arial" size="2">12/11/2006 11:28:51.076(W) Return Code: [0]</font>
<br><font face="Arial" size="2">12/11/2006 11:28:51.076(W) Disabling "seclogon" service</font>
<br><font face="Arial" size="2">12/11/2006 11:28:52.218(W) Return Code: [0]</font>
<br><font face="Arial" size="2">12/11/2006 11:28:52.218(W) <-- MSICreateProcessWithLogon()</font>
<br><font face="Arial" size="2">Action 11:28:52: MSICheckForCCMFailure. </font>
<br><font face="Arial" size="2">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Function Started</font>
<br><font face="Arial" size="2">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Opened registry key</font>
<br><font face="Arial" size="2">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Retrieved status of CallManager install</font>
<br><font face="Arial" size="2">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: 1</font>
<br><font face="Arial" size="2">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: CallManager install failed.</font>
<br><font face="Arial" size="2">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Message displayed: Failure occured during the Cisco CallManager installation.</font></p>
<p><font face="Arial" size="2">Please look at the Cisco CallManager installation log files for details.</font>
<br><font face="Arial" size="2">Aborting Cisco CallManager install.</font>
<br><font face="Arial" size="2">11:30:32: MSIApi.cpp: MSICheckForCCMFailure: Function Ended</font>
<br><font face="Arial" size="2">Action ended 11:30:32: InstallFinalize. Return value 3.</font>
<br><font face="Arial" size="2">Action 11:30:32: Rollback. Rolling back action:</font>
<br><font face="Arial" size="2">Action ended 11:30:33: INSTALL. Return value 3.</font>
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<p><font face="Arial" size="2">I'm not sure however what this relates to. Any help would be appreciated</font>
</p>
<p><font face="Arial" size="2">Thanks</font>
</p>
<p><font face="Arial" size="2">Ian</font>
</p>
<p><font color="#000080" face="Arial" size="2">Ian Warburton CCNP CCIP I Technical Design Authority I BT Global Services I Tel: +44 (0) 7918 039242 </font>
<br><font color="#000080" face="Arial" size="2">I E: <a href="mailto:ian.2.warburton@bt.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">ian.2.warburton@bt.com</a> I</font> <font face="Arial" size="2">
<u> </u></font><u><font color="#0000ff" face="Arial" size="2"><<</font></u><a><u></u><u><font color="#0000ff" face="Arial" size="2">www.bt.com/globalservices</font></u></a><u><font color="#0000ff" face="Arial" size="2">
>></font></u>
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