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<P><FONT SIZE=2 FACE="Arial">Guys</FONT>
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<P><FONT SIZE=2 FACE="Arial">Wondered if you could help. I am trying to install Call Manager 4.1(2)on a non-MCS machine. I have made the following registry hacks:</FONT></P>
<P><FONT SIZE=2 FACE="Arial">[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]</FONT>
<BR><FONT SIZE=2 FACE="Arial">"Hardware"="MCS7835"</FONT>
<BR><FONT SIZE=2 FACE="Arial">"Memory"="512"</FONT>
<BR><FONT SIZE=2 FACE="Arial">"Speed"="1000"</FONT>
<BR><FONT SIZE=2 FACE="Arial">"@"=""</FONT>
<BR><FONT SIZE=2 FACE="Arial">[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Spirian]</FONT>
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<P><FONT SIZE=2 FACE="Arial">[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]</FONT>
<BR><FONT SIZE=2 FACE="Arial">"Version"="2000.2.7"</FONT>
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<P><FONT SIZE=2 FACE="Arial">I then installed the 2000.2.7 upgrade and then ran the setup program. Everything looked okay until half way through the second disk, it suddenly bombed out and failed. When I looked at the log file I saw the following output:</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Action 11:27:24: MSICheckForDCDFailure. </FONT>
<BR><FONT SIZE=2 FACE="Arial">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Function Started</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Opened registry key</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Retrieved status of DCD install</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: 0</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Cisco Directory install succeed</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:27:26: MSIApi.cpp: MSICheckForDCDFailure: Function Ended</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action 11:27:26: InstallODBC. Installing ODBC components</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action 11:27:26: StartServices. Starting services</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action 11:27:26: MSICreateProcessWithLogon_CCM_PubFresh. Installing Cisco CallManager</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.496(W) --> MSICreateProcessWithLogon()</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.506(W) GetComputerName computername: WARBNET-9714624</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.506(W) Initializing data buffer</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.506(W) Retrieving "CustomActionData" property</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.506(W) Parsing string into tokens</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.506(W) Password: <Hidden></FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.516(W) Program : "C:\CCMTmp\CCM\Setup.exe"</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.516(W) Params : -s -f1"C:\CCMTmp\CCM\CCM_Pub.iss" -f2"C:\Program Files\Common Files\Cisco\Logs\CCM.log" -SMS</FONT></P>
<P><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.516(W) Connecting to SCM</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.516(W) Return code: [0]</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:27.516(W) Enabling "seclogon" service</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:28.587(W) Return code: [0]</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:28.587(W) Starting "seclogon" service</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:28.597(W) Return code: [0]</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:43.599(W) Setting startup parameters for EXE</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:43.599(W) Creating command-line string for launching EXE</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:43.599(W) "C:\CCMTmp\CCM\Setup.exe" -s -f1"C:\CCMTmp\CCM\CCM_Pub.iss" -f2"C:\Program Files\Common Files\Cisco\Logs\CCM.log" -SMS</FONT></P>
<P><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:43.599(W) Calling CreateProcessWithLogonW()</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:43.709(W) Successfully launched EXE</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:27:43.709(W) Waiting for process to exit</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:28:48.933(W) Return code: 0</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:28:49.043(W) Stopping "seclogon" service</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:28:51.076(W) Return Code: [0]</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:28:51.076(W) Disabling "seclogon" service</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:28:52.218(W) Return Code: [0]</FONT>
<BR><FONT SIZE=2 FACE="Arial">12/11/2006 11:28:52.218(W) <-- MSICreateProcessWithLogon()</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action 11:28:52: MSICheckForCCMFailure. </FONT>
<BR><FONT SIZE=2 FACE="Arial">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Function Started</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Opened registry key</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Retrieved status of CallManager install</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: 1</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: CallManager install failed.</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:28:54: MSIApi.cpp: MSICheckForCCMFailure: Message displayed: Failure occured during the Cisco CallManager installation.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Please look at the Cisco CallManager installation log files for details.</FONT>
<BR><FONT SIZE=2 FACE="Arial">Aborting Cisco CallManager install.</FONT>
<BR><FONT SIZE=2 FACE="Arial">11:30:32: MSIApi.cpp: MSICheckForCCMFailure: Function Ended</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action ended 11:30:32: InstallFinalize. Return value 3.</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action 11:30:32: Rollback. Rolling back action:</FONT>
<BR><FONT SIZE=2 FACE="Arial">Action ended 11:30:33: INSTALL. Return value 3.</FONT>
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<P><FONT SIZE=2 FACE="Arial">I'm not sure however what this relates to. Any help would be appreciated</FONT>
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<P><FONT SIZE=2 FACE="Arial">Thanks</FONT>
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<P><FONT SIZE=2 FACE="Arial">Ian</FONT>
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<P><FONT COLOR="#000080" SIZE=2 FACE="Arial">Ian Warburton CCNP CCIP I Technical Design Authority I BT Global Services I Tel: +44 (0) 7918 039242 </FONT>
<BR><FONT COLOR="#000080" SIZE=2 FACE="Arial">I E: ian.2.warburton@bt.com I</FONT> <FONT SIZE=2 FACE="Arial"><U> </U></FONT><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial"><<</FONT></U><A HREF="file://www.bt.com/globalservices"><U></U><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">www.bt.com/globalservices</FONT></U></A><U><FONT COLOR="#0000FF" SIZE=2 FACE="Arial">>></FONT></U>
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