Could also be hitting a translation pattern, a CTI Route Point, all of which go to vmail..<br><br>Check your route-plan report and see if there is a dupe on the network (could even be in another partition that inbound calls are hitting before the one with the phone. Check the gateways CSS as well).
<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 12/12/06, <b class="gmail_sendername">Voll, Scott</b> &lt;<a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a>&gt; wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">










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<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Did the Ring no answer get set to
something line 4 on the line?</span></font></p>

<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;</span></font></p>

<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Scott</span></font></p>

<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;</span></font></p>

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<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On Behalf Of </span></b>Leetun, Rob<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, December 12, 2006
1:09 PM<br>
<b><span style="font-weight: bold;">To:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> [cisco-voip] Rings once
and then goes to voice mail...</span></font></p>

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<p><font color="blue" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: blue;">Greetings,</span></font></p>

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<p><font color="blue" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: blue;">We have one number that rings once and
then goes to voice mail.&nbsp; However, the device is set to go to voice
mail.&nbsp; Any thoughts?</span></font></p>

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<p><font color="blue" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: blue;">Thanks.</span></font></p>

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<p><font color="blue" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: blue;">Rob</span></font></p>

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