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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Fred,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I appreciate the input. Testing with
this user is not ideal (corner office politics) as he is my boss’
boss. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I want our users to get mailbox size
warnings ONLY from Outlook, not from Cisco voicemail. Quite frankly, I’m
surprised Unity doesn’t have an option to say “don’t warn
users upon checking voicemail”.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That point is moot though as it still
doesn’t answer the original question: Why would this user get over
mailbox warnings when his mailbox is NOT over the warning limit in AD?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>User’s storage limits in ADUC are
set to: “Use Mailbox Store Defaults”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Exchange System Manager Mailbox Store
Defaults:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> Warning
(KB): 1500000<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> Prohibit
Send (KB): 2000000<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> Prohibit
Send/Receive (KB): <blank><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I just ran a report on this user (in
Unity) and his mailbox is: 1322.82MB = 1354567.68KB</span></font><o:p></o:p></p>
</td>
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style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That is below 1500000KB, so why would he
get a warning message from Unity?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Windows 2003 Server w/ Exchange 2003 (yes
they have latest Service Packs)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cisco Call Manager 4.1<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Unity 4.0.4.221<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Fred Nielsen
[mailto:fwn@feasible.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 05, 2006
9:26 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Alex Pitzner;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Unity
Message limit warnings</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>mailboxusedefaultlimit should be set to "1" if
the correspond setting in AD, Use Mailbox Store Defaults, is checked.
(You can find under ADUC, click on the user, go to Exchange General tab and
click the Storage Limits button)</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>If these are out of sync (suspect they may be), I would
*not* recommend changing directly in SQL. Rather, I would toggle the
state the checkbox from within ADUC, turn it off, set some values, see if they
eventually sync to SQL (which generally happens quickly, but can be up to
15 minutes or maybe more depending on your AD infrastructure). If this
works, try turning the checkbox back on and see if you get a "1" for
the affected user.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>Let me know how it turns out, I'm quite curious now.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>-- Fred Nielsen</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName> [mailto:<st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Alex Pitzner<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 05, 2006
12:21 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Unity
Message limit warnings</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>I have not made any custom changes to
mailbox thresholds.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>I opened the tables in the SQL Database: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>mailboxwarninglimit, mailboxsendlimit and
mailboxsendrecievelimit are set to <NULL> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>*this is true for all users* <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>mailboxusedefaultlimit is set to
"1" for most users<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>*there are 4 users who
mailboxusedefaultlimit is set to "0" <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face="MS Sans Serif"><span style='font-size:
8.0pt;font-family:"MS Sans Serif"'>I wonder if setting the
mailboxusedefaultlimit to "0" would fix it? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cisco Call Manager 4.1<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Unity 4.0.4.221<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Fred Nielsen
[mailto:fwn@feasible.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 01, 2006
5:19 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Alex Pitzner;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Unity
Message limit warnings</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>I think you may have made a Netpro post on this
subject today also? Similar question there, below was my reply:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>>And just to be sure the question is asked, you have not
set lower mailbox thresholds specifically on his account, correct?</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>></span></font><o:p> </o:p></p>
</div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>>Also, if you are handy in SQL, might be interesting to
see what the values of the mailboxusedefaultlimits, </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>>mailboxwarninglimit, mailboxsendlimit and
mailboxsendreceivelimit columns reflect in the Subscriber table for this user.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>>This information is supposed to by sync'd directly from
AD and is usually quite right, very rarely out of sync in my</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>>experience.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>--Fred Nielsen</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName> [mailto:<st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Alex Pitzner<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 01, 2006
12:42 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Unity
Message limit warnings</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>FYI,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I know the limit comes from the Exchange
server limit. This user’s mailbox is UNDER the warning limit, but
he continues to get warnings EVERY time he checks his voicemail.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName> [mailto:<st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Alex Pitzner<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 01, 2006
3:02 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Unity
Message limit warnings</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Following up on a previous question that Carlos Ortiz had on
9/12:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have the same question.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'>Is there any way to turn off the message limit warnings in Unity when a<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>user is nearing their limit and logs on to their phone to hear messages?<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>I would rather leave this task to Exchange which already does a good job<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>of informing the users.<o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=style2><span class=style61><b><font size=1 color="#225147"
face=Verdana><span style='font-size:9.0pt;font-weight:bold'>Alex Pitzner</span></font></b></span><b><font
color="#225147"><span style='color:#225147;font-weight:bold'><br>
</span></font></b><span class=style81><i><font color="#225147">Sr. Network
Engineer</font></i></span><b><span style='font-weight:bold'><br>
<br>
<img width=200 height=61 id="_x0000_i1025"
src="cid:image001.gif@01C71DCF.6A85D520"></span></b><o:p></o:p></p>
<p class=style2><st1:address w:st="on"><st1:address w:st="on"><st1:Street
w:st="on"><strong><b><font size=1 color="#beaa55" face=Verdana><span
style='font-size:9.0pt;font-family:Verdana;color:#BEAA55'>215 Market Street</span></font></b></strong></st1:Street></st1:address><b><font
color="#beaa55"><span style='color:#BEAA55;font-weight:bold'><br>
<st1:City w:st="on"><strong><b><font face=Verdana><span style='font-family:
Verdana'>Harrisburg</span></font></b></strong></st1:City><strong><b><font
face=Verdana><span style='font-family:Verdana'> , <st1:State w:st="on">PA</st1:State>
<st1:PostalCode w:st="on">17101</st1:PostalCode></span></font></b></strong></span></font></b></st1:address><strong><b><font
color="#beaa55" face=Verdana><span style='font-family:Verdana;color:#BEAA55'> </span></font></b></strong><font
color="#beaa55"><span style='color:#BEAA55'><br>
<st1:place w:st="on"><span class=style41><font color="#beaa55">Main</font></span></st1:place><span
class=style41><font color="#beaa55"> 717.901.5100</font></span><br>
<span class=style41><font color="#beaa55">Fax 717.901.3124</font></span><br>
<span class=style41><font color="#beaa55">Direct 717.901.5124</font></span></span></font><br>
<a href="mailto:Alex.Pitzner@HarrisburgU.net"><font color="#225147"><span
style='color:#225147'>Alex.Pitzner@</span></font><span class=style91><b><font
size=2 color="#225147"><span style='font-size:10.5pt;color:#225147'>H</span></font></b></span><font
color="#225147"><span style='color:#225147'>arrisburg</span></font><span
class=style91><b><font size=2 color="#225147"><span style='font-size:10.5pt;
color:#225147'>U</span></font></b></span><font color="#225147"><span
style='color:#225147'>.net</span></font></a><br>
<a href="http://www.HarrisburgU.net"><font color="#225147"><span
style='color:#225147'>www.</span></font><span class=style91><b><font size=2
color="#225147"><span style='font-size:10.5pt;color:#225147'>H</span></font></b></span><font
color="#225147"><span style='color:#225147'>arrisburg</span></font><span
class=style91><b><font size=2 color="#225147"><span style='font-size:10.5pt;
color:#225147'>U</span></font></b></span><font color="#225147"><span
style='color:#225147'>.net</span></font></a><o:p></o:p></p>
<p class=style2><font size=1 face=Verdana><span style='font-size:9.0pt'> <o:p></o:p></span></font></p>
<p class=style2><font size=1 face=Verdana><span style='font-size:9.0pt'> </span></font><font
size=1><span style='font-size:7.5pt'><o:p></o:p></span></font></p>
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12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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