All your MOH servers must be in atleast one MRG. If one of your MOH servers is not in a MRG, then the MOH resource defaults into the 'default mrg'. <br><br>When CM searches for a media resource it searches through the MRGL assigned to the device and the MRGs associated with the MRGL. If it doesn't find a MOH resource then it will search in the 'default mrg' for a MOH resource.
<br><br>Therefore all your MOH resources must be in a MRG that is not in Unity's MRGL.<br><br><br><br><div><span class="gmail_quote">On 12/13/06, <b class="gmail_sendername">Carter, Bill</b> <<a href="mailto:bcarter@sentinel.com">
bcarter@sentinel.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div><span><font face="Arial" size="2">I have several MRG's
and associated MRG Lists's with multicast MOH. On my voice mail ports I do
not want MOH. I a new MRG MrgUN01 which does not contain a MOH
server/resource. MrgLUN01 only contains MrgUN01.</font></span></div>
<div><span><font face="Arial" size="2"></font></span> </div>
<div><span><font face="Arial" size="2">The voice mail ports
are in the Unity device pool which contains the MrgLUN01 Resource list.
</font></span></div>
<div><span><font face="Arial" size="2"></font></span> </div>
<div><span><font face="Arial" size="2">When a caller
transfers from Unity to a subscribers DN, they still get MoH. I have reset
the MRG and the Unity device pool. What am I missing?</font></span></div>
<div> </div>
<div align="left"><strong><font face="Tahoma" size="2"></font></strong> </div></div>
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