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Yeah, I hear what you are saying about the sound quality. It sounds like it is still in the wrong format.<BR>
<BR>
Not sure off the top of my head....but I would check the Unity Admin tool's online help.<BR>
Otherwise, use a good audio converting tool like "sox" in linux or goldwave in windows to determine the format.<BR>
<BR>
-V<BR>
<BR>
<BR>
<BR>
On Thu, 2006-12-14 at 18:37 +0200, Anthony Kouloglou wrote:<BR>
<BLOCKQUOTE TYPE=CITE>
<TT>Thanks</TT><BR>
<TT>but it is not a QoS issue. It seems as if the higher frequencies (it is a female voice) are altered.</TT><BR>
<TT>Vince, can you tell what is the wav format that these files should have in unity?</TT><BR>
<TT>I have a mp3 that sounds great but what should the wav be?</TT><BR>
<BR>
<TT>-PCM with no ccittulaw compression?</TT><BR>
<TT>-ulaw?</TT><BR>
<TT>-8 or 16bit?</TT><BR>
<TT>-mono (i guess stereo is useless on phone prompt)</TT><BR>
<BR>
<TT>Thanks </TT><BR>
<TT>A lot</TT><BR>
Anthony<BR>
<BR>
Vince Loschiavo wrote: <BR>
<BLOCKQUOTE TYPE=CITE>
Choppy audio...is it QoS choppy (cuts in and out significantly) or is it more like a crappy codec? when you have the call to unity active...hit the question mark button on your phone twice to see which codec you are using, and its statistics.<BR>
<BR>
<BR>
On Thu, 2006-12-14 at 18:28 +0200, Anthony Kouloglou wrote:<BR>
<BLOCKQUOTE TYPE=CITE>
<TT>I can't really tell what is going on with unity.</TT><BR>
<TT>I try to paste the audio file from the media master and it fails saying "unable to paste audio"</TT><BR>
<TT>I stop unity, i rename the audio file and place it inside the d/commserver/streamfiles , restart the unity and it works!!</TT><BR>
<TT>What is going on with media master?</TT><BR>
<BR>
<TT>Also, although the wav file sounds perfect to my PC, from unity the audio is choppy (especially at higher frequencies)</TT><BR>
<BR>
<TT>Thanks</TT><BR>
<BR>
Anthony Kouloglou wrote: <BR>
<BLOCKQUOTE TYPE=CITE>
<TT>i have checked!!!</TT><BR>
<TT>It is stereo!! and still can't paste it...</TT><BR>
<BR>
Philip Walenta wrote: <BR>
<BLOCKQUOTE TYPE=CITE>
<FONT SIZE="2"><FONT COLOR="#0000ff">Unity doesn't like stereo for one. Check out one of the existing Unity wav files for it's format.</FONT></FONT> <BR>
<BR>
<HR>
<BR>
<BR>
<B><FONT SIZE="2">From:</FONT></B><FONT SIZE="2"> <A HREF="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A> [<A HREF="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</A>] </FONT><B><FONT SIZE="2">On Behalf Of </FONT></B><FONT SIZE="2">Anthony Kouloglou</FONT><BR>
<B><FONT SIZE="2">Sent:</FONT></B><FONT SIZE="2"> Thursday, December 14, 2006 6:33 AM</FONT><BR>
<B><FONT SIZE="2">To:</FONT></B><FONT SIZE="2"> <A HREF="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</A></FONT><BR>
<B><FONT SIZE="2">Subject:</FONT></B><FONT SIZE="2">[cisco-voip] UNITY 4.0(3) wav requirements to paste greeting</FONT><BR>
<BR>
<BR>
<TT>I am trying to paste a new greeting on a call handler and i get </TT><TT><I>"unable to paste file".</I></TT><BR>
<TT>I use an audio file wav, PCM 44.1khz, 16bit stereo.</TT><BR>
<BR>
<TT>Why is is happening?</TT><BR>
<TT>Why the documentation for Unity is Unacceptable? I cannot find it...</TT><BR>
<BR>
<TT>Thanks</TT>
</BLOCKQUOTE>
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<FONT COLOR="#000000">____________________________________________________________</FONT><BR>
Vincent Loschiavo<BR>
Senior Consultant<BR>
Datacorp<BR>
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029<BR>
"Cisco Advanced Unified Communications Partner"<BR>
Cell Phone: 786-282-1164<BR>
Office Phone: 305-594-6933<BR>
<FONT COLOR="#000000">____________________________________________________________</FONT>
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</BLOCKQUOTE>
<TABLE CELLSPACING="0" CELLPADDING="0" WIDTH="100%">
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<TD>
<FONT COLOR="#000000">____________________________________________________________</FONT><BR>
Vincent Loschiavo<BR>
Senior Consultant<BR>
Datacorp<BR>
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029<BR>
"Cisco Advanced Unified Communications Partner"<BR>
Cell Phone: 786-282-1164<BR>
Office Phone: 305-594-6933<BR>
<FONT COLOR="#000000">____________________________________________________________</FONT>
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