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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Jonathan,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I had a case open with the carrier
(AT&T) and they pushed it back on me (big surprise there, huh) stating that
they are routing the entire block of DIDs the same way. “It is your problem”. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I don’t disagree with you that it seems to
be a gateway or Telco issue. What I do find odd is that I can not get the
gateway to send an unallocated message when I delete the number entirely from
CM. That makes me think that it could be something on CM. The gateway is
MGCP.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Karl
Whitson</span></font></st1:PersonName><font color=navy><span style='color:
navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>CMB Technologies</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex="0" w:st="on"><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>40 Cape Rd.</span></font></st1:address></st1:Street><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Milford</span></font></st1:City><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>, <st1:State
w:st="on">MA</st1:State> <st1:PostalCode w:st="on">01757</st1:PostalCode></span></font></st1:place><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>DID: (508) 422-8413</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cell: (603) 930-4189</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Fax: (508) 634-8678</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="mailto:Karl.Whitson@cmbtec.com">Karl.Whitson@cmbtec.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.cmbtec.com">www.cmbtec.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><em><i><font
size=2 color=navy face="Franklin Gothic Book"><span style='font-size:10.0pt;
font-family:"Franklin Gothic Book";color:navy'>TO OPEN A SUPPORT CASE EMAIL </span></font></i></em><em><i><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><a href="mailto:SUPPORT@CMBTEC.COM"
title="mailto:SUPPORT@CMBTEC.COM"><font face="Franklin Gothic Book"><span
style='font-family:"Franklin Gothic Book"'><span
title="mailto:SUPPORT@CMBTEC.COM">SUPPORT@CMBTEC.C</span></font><font
face="Franklin Gothic Book"><span style='font-family:"Franklin Gothic Book"'>O</span></span></font><font
face="Franklin Gothic Book"><span style='font-family:"Franklin Gothic Book"'>M</span></font></a></span></font></i></em><em><i><font
size=2 color=navy face="Franklin Gothic Book"><span style='font-size:10.0pt;
font-family:"Franklin Gothic Book";color:navy'> OR CALL</span></font></i></em><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> (508) 422-8429</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <img border=0 width=154 height=39
id="_x0000_i1027" src="cid:image001.jpg@01C72039.88DA2190"></span></font><o:p></o:p></p>
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<div>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Jonathan Charles
[mailto:jonvoip@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 15, 2006
10:55 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Karl
Whitson</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck-nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
Nonworking DID</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>First off, to determine ISDN disconnect cause codes, go here:<br>
<br>
<a href="http://www.cisco.com/warp/public/129/isdn_disc_code.html">http://www.cisco.com/warp/public/129/isdn_disc_code.html</a><br>
<br>
Here is what yours is: <br>
<br>
"The destination is not reachable because of an interface malfunction. In
addition, a signaling message cannot be delivered. This condition can be
temporary. However, the condition can last for an extended period in some
cases. <o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>This
cause indicates that a signaling message could not be delivered to the remote
user. For example, a physical layer or data link layer fails at the remote user
end, and the user equipment is off-line (turned off)."<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Provide a 'show
controllers t1' and a 'show isdn status'<br>
<br>
I don't think the issue is with CCM... it is either gateway or telco.<br>
<br>
<br>
<br>
<br>
Jonathan<br>
<br>
<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 12/15/06, <st1:PersonName w:st="on"><b><span
style='font-weight:bold'>Karl Whitson</span></b></st1:PersonName> <<a
href="mailto:KWhitson@cmbtec.com">KWhitson@cmbtec.com</a>> wrote:</span></font></span><o:p></o:p></p>
<div link=blue vlink=purple>
<div>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
have a single DID (5767) out of a block of 100 numbers (5700 – 5799) that is
not functioning properly. With this DN configured on a phone I get
"Cause i = 0x809B - Destination out of order" on the Q.931 debug, see
below. If I dial a non allocated number (5766) I get the normal and
expected "Cause i = 0x8081 - Unallocated/unassigned number".
Yet, if I delete all instances of 5767, even going into the Num Plan Report and
deleting it there, I still get a "Cause i = 0x809B - Destination out of
order" for that number. </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>It
seems that Call Manager is storing that number somewhere and is not clearing it
out when it is deleted from the system. I am thinking that I need to
cycle a service on Call Manager. Does anyone know which service I should
cycle to try to clear it? I will reboot the Call Manager tonight to see
if it will clear, but was just wondering if anyone had seen this before.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Bearer Capability i = 0x8090A2 </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Standard = CCITT </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Transfer Capability = Speech </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Transfer Mode = Circuit </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Transfer Rate = 64 kbit/s </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Channel ID i = 0xA98381 </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Exclusive, Channel 1 </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
<st1:place w:st="on"><st1:City w:st="on">Progress</st1:City> <st1:State w:st="on">Ind</st1:State></st1:place>
i = 0x8283 - Origination address is non-ISDN </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Calling Party Number i = 0x2183, '6039304189' </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Plan:ISDN, Type:National </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Called Party Number i = 0x80, '5767' </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Plan:Unknown, Type:Unknown</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>*Dec
15 08:40:09.104 EST: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8
callref = 0x800F </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Cause i = 0x809B - Destination out of order</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
<p><st1:PersonName w:st="on"><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Karl Whitson</span></font></st1:PersonName><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>CMB
Technologies</span></font><o:p></o:p></p>
<p><st1:Street w:st="on"><st1:address w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>40 Cape Rd.</span></font></st1:address></st1:Street><o:p></o:p></p>
<p><st1:place w:st="on"><st1:City w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Milford</span></font></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
w:st="on">MA</st1:State> <st1:PostalCode w:st="on">01757</st1:PostalCode></span></font></st1:place><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>DID:
(508) 422-8413</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Cell:
(603) 930-4189</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Fax:
(508) 634-8678</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><a
href="mailto:Karl.Whitson@cmbtec.com" target="_blank">Karl.Whitson@cmbtec.com</a>
</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><a
href="http://www.cmbtec.com" target="_blank">www.cmbtec.com</a></span></font><o:p></o:p></p>
<p><em><i><font size=3 color=navy face="Franklin Gothic Book"><span
style='font-size:12.0pt;font-family:"Franklin Gothic Book";color:navy'>TO OPEN
A SUPPORT CASE EMAIL </span></font><font color=navy><span style='color:navy'><a
href="mailto:SUPPORT@CMBTEC.COM" target="_blank"
title="mailto:SUPPORT@CMBTEC.COM"><font size=2 face="Franklin Gothic Book"><span
style='font-size:10.0pt;font-family:"Franklin Gothic Book"'><span
title="mailto:SUPPORT@CMBTEC.COM">SUPPORT@CMBTEC</span></font><font size=2
face="Franklin Gothic Book"><span style='font-size:10.0pt;font-family:"Franklin Gothic Book"'>.</span></span></font><font
size=2 face="Franklin Gothic Book"><span style='font-size:10.0pt;font-family:
"Franklin Gothic Book"'> C</span></font></a></span></font></i></em><st1:place
w:st="on"><em><i><font size=2 face="Franklin Gothic Book"><span
style='font-size:10.0pt;font-family:"Franklin Gothic Book"'>OM</span></font></i></em></st1:place><em><i><font
color=navy face="Franklin Gothic Book"><span style='font-family:"Franklin Gothic Book";
color:navy'> OR CALL </span></font></i></em><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>(508) 422-8429</span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <img
border=0 width=154 height=39 id="_x0000_i1025"
src="cid:image002.jpg@01C72039.88DA2190"><o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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