Understood, but the question is, where are the phones getting the bogus TFTP server IP?<br><br>The most obvious thinking is that someone manually overrode the default settings for the phones.<br><br>So, on the phone, go to settings, hit option 3 (for a 7960), scroll down to number 32, see if says under 'alternate TFTP", it says YES, if so, unlock the phone (**#), and change it to "NO" and hit save.
<br><br>Reset the phone.<br><br>See if the bogus TFTP address is still there.<br><br>If not, then change the TFTP server IP to all zeros (I know that is what you are trying to avoid, but doing so clears it out (go down to option 42, and change it to all zeros (0*0*0*0) and hit save, this will cause it to pick up the DHCP IP...
<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 12/18/06, <b class="gmail_sendername">Ruben Montes (Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com">Ruben.Montes@eu.didata.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hi,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">the error is posted in my first e-mail (at
the end of this page). My DHCP scope doesn't have option 66, only option
150.</font></div>
<div dir="ltr"><font face="Arial" size="2">This problem is affecting many of my
phones, not only one (maybe 100 or 150).</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Regards,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><span class="q"><b>De:</b> Jonathan Charles
[mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>]<br></span><b>Enviado el:</b> lun 18/12/2006
18:07</font><div><span class="e" id="q_10f968e99609896a_3"><font face="Tahoma" size="2"><br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> Wes Sisk;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><b>Asunto:</b> Re: [cisco-voip] TFTP error when
phone resets<br></font></span></div><br></div><div><span class="e" id="q_10f968e99609896a_5">
<div>It says where? The phone, or the DCHP scope?<br><br>Check your DHCP scope
for an option 66. <br><br>Now, the phone should get its TFTP server via option
150, but if that fails, it will get it from option 66. If option 66 is set (but
blank), that could account for the all zeros address assignment. <br><br>If
either option 150 or 66 are blank (all zeros), fill them in with the IP of your
publisher and reset the phone(s) in
question.<br><br><br><br>Jonathan<br><br><br>
<div><span class="gmail_quote">On 12/18/06, <b class="gmail_sendername">Ruben Montes
(Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Ruben.Montes@eu.didata.com</a>>
wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hello,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">yes, we have the 'lease' in the official
DHCP. The strange thing here is it says the address of the TFTP server is <a href="http://0.0.0.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0</a>. Does it make sense?
</font></div>
<div dir="ltr"><font face="Arial" size="2">There is no secondary TFTP
server...</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Thanks in advance,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><b>De:</b> Jonathan Charles [mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>]<br><b>Enviado el:</b> lun 18/12/2006
17:45<br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> Wes Sisk; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a></font>
<div><span><font face="Tahoma" size="2"><br><b>Asunto:</b> Re: [cisco-voip] TFTP error when phone
resets<br></font></span></div><br></div>
<div><span>
<div>Is their a lease for that device in the DHCP pool?<br><br>I ask only
because it is possible it is picking up an option 150 (or 66) from a different
box that you aren't aware of (a rogue DHCP server, a switch or router with a
DHCP pool configured that is intercepting the DHCP request and issuing an IP).
<br><br>Easier than that, go to the phone and check the IP address of the DHCP
server it is using, check that scope. Also, is TFTP server 2 (and the
Alternate TFTP set to yes) enabled on the phone? If so, it may be getting an
IP address from the DHCP server and ignoring the option 150 settings with its
own overriding settings, and then failing (because the address is bogus) and
using the real option 150 address (when the manual address doesn't respond).
<br><br>Also, don't rule out the rogue DHCP server immediately. Generally,
most large networks have rogue DHCP servers (and non-rogue servers that have
rogue scopes on them). This is because Microsoft failed to integrate their
DHCP servers together so that they know about one another and can share pools
(IOW, the MS DHCP model does not prevent you from having overlapping pools and
assigning the same IP more than once... It is a feature apparently
(integrated, but only to a point, as they say).
<br><br><br><br><br>Jonathan<br><br>
<div><span class="gmail_quote">On 12/18/06, <b class="gmail_sendername">Ruben
Montes (Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Ruben.Montes@eu.didata.com</a>> wrote: </span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hi,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">all the phones are DHCP configured.
I've checked the DHCP scope options and the ip address of the TFTP server is
correct (included in the CTL).</font></div>
<div dir="ltr"><font face="Arial" size="2">Any idea why it tries to access a TFTP
at the address <a href="http://0.0.0.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0</a>?</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Thanks in advance,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><b>De:</b> Wes Sisk [mailto:<a href="mailto:wsisk@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">wsisk@cisco.com</a>]<br><b>Enviado el:</b> vie 15/12/2006
20:01<br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><b>Asunto:
</b> Re:
[cisco-voip] TFTP error when phone resets<br></font><br></div>
<div><span>
<div>Looks like your phone obtained a CTL certificate which includes a list
of authorized TFTP servers. Now by either manual config or network
resolution, the phone is being pointed to a TFTP server that is not included
in the CTL file.<br><br>/Wes<br><br>Ruben Montes (Europe) wrote:
<blockquote cite="http://" type="cite">
<p>Hello,</p>
<p>I have this error every time I reset a phone:</p>
<p> </p>
<p><font size="1"><font size="2"><em>Error: StationEventAlert - Station
alert.</em></font></font></p>
<p><font size="1"><font size="2"><em>TCP ProcessID:
9.100.129.1954</em></font></font></p>
<p><font size="1"><font size="2"><em>Device Text: 34:
Name=SEP0019E74DA3B2Load= 7.0(3.0S) TFTP NOT AUTHORIZED: <a href="http://0.0.0.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0</a></em></font></font></p>
<p><font size="1"><font size="2"><em>Param1: 0</em></font></font></p>
<p><font size="1"><font size="2"><em>Param2: 0</em></font></font></p>
<p><font size="1"><font size="2"><em>App ID: Cisco
CallManager</em></font></font></p>
<p><font size="1"><font size="2"><em>Cluster ID:
StandAloneCluster</em></font></font></p>
<p><font size="1"><font size="2"><em>Node ID:
MCS7825CTP01</em></font></font></p>
<p><font size="1"><font size="2"><em>Explanation: Station device sent an alert
to Cisco CallManager.</em></font></font></p>
<p><font size="1"><font size="2"><em>Recommended Action: Ensure that the
configuration for identified device is proper..</em></font></font></p>
<p><font size="1"></font> </p>
<p><font size="1"><font size="3">Anyway, the phone boots normally and we're
not having any problem except this message...</font></font></p>
<p><font size="1"><font size="3">Regards,</font></font></p>
<p><font size="1"></font> </p>
<p><font size="1"><font size="3">Ruben</font></font></p><pre><hr size="4" width="90%">
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