Hey, screw all that.<br><br>Go to option 33 on the network config and erase the config of the phone.<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 12/19/06, <b class="gmail_sendername">Jonathan Charles</b>
<<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Change it to "YES", reset, and then back to NO... and reset.
<br><br>The thing here is we need to clear this crap out of the phone, somehow, somewhere, it picked up this IP...<br><span class="sg"><br><br><br>Jonathan</span><div><span class="e" id="q_10f9b51ce5901480_2"><br><br><div>
<span class="gmail_quote">
On 12/19/06, <b class="gmail_sendername">Ruben Montes (Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Ruben.Montes@eu.didata.com</a>> wrote:
</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hello,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">I have verified some of the phones having
problems, and all of them say "NO" under 'alternate TFTP'... What else could I
check?</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Thanks,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><span><b>De:</b> Jonathan Charles
[mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>]<br></span><b>Enviado el:</b> lun 18/12/2006
18:29</font><div><span><font face="Tahoma" size="2"><br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> Wes Sisk;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><b>Asunto:</b> Re: [cisco-voip] TFTP error when
phone resets<br></font></span></div><br></div><div><span>
<div>Understood, but the question is, where are the phones getting the bogus
TFTP server IP?<br><br>The most obvious thinking is that someone manually
overrode the default settings for the phones.<br><br>So, on the phone, go to
settings, hit option 3 (for a 7960), scroll down to number 32, see if says under
'alternate TFTP", it says YES, if so, unlock the phone (**#), and change it to
"NO" and hit save. <br><br>Reset the phone.<br><br>See if the bogus TFTP address
is still there.<br><br>If not, then change the TFTP server IP to all zeros (I
know that is what you are trying to avoid, but doing so clears it out (go down
to option 42, and change it to all zeros (0*0*0*0) and hit save, this will cause
it to pick up the DHCP IP... <br><br><br><br>Jonathan<br><br>
<div><span class="gmail_quote">On 12/18/06, <b class="gmail_sendername">Ruben Montes
(Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Ruben.Montes@eu.didata.com</a>>
wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hi,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">the error is posted in my first e-mail
(at the end of this page). My DHCP scope doesn't have option 66, only option
150.</font></div>
<div dir="ltr"><font face="Arial" size="2">This problem is affecting many of my
phones, not only one (maybe 100 or 150).</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Regards,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><span><b>De:</b> Jonathan Charles [mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>]<br></span><b>Enviado el:
</b> lun
18/12/2006 18:07</font>
<div><span><font face="Tahoma" size="2"><br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> Wes Sisk; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip@puck.nether.net</a><br><b>Asunto:</b> Re:
[cisco-voip] TFTP error when phone resets<br></font></span></div><br></div>
<div><span>
<div>It says where? The phone, or the DCHP scope?<br><br>Check your DHCP scope
for an option 66. <br><br>Now, the phone should get its TFTP server via option
150, but if that fails, it will get it from option 66. If option 66 is set
(but blank), that could account for the all zeros address assignment.
<br><br>If either option 150 or 66 are blank (all zeros), fill them in with
the IP of your publisher and reset the phone(s) in
question.<br><br><br><br>Jonathan<br><br><br>
<div><span class="gmail_quote">On 12/18/06, <b class="gmail_sendername">Ruben
Montes (Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Ruben.Montes@eu.didata.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hello,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">yes, we have the 'lease' in the
official DHCP. The strange thing here is it says the address of the TFTP
server is <a href="http://0.0.0.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0</a>. Does it make
sense? </font></div>
<div dir="ltr"><font face="Arial" size="2">There is no secondary TFTP
server...</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Thanks in advance,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><b>De:</b> Jonathan Charles [mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>]<br><b>Enviado el:</b> lun 18/12/2006
17:45<br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> Wes Sisk; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a></font>
<div><span><font face="Tahoma" size="2"><br><b>Asunto:</b> Re: [cisco-voip] TFTP
error when phone resets<br></font></span></div><br></div>
<div><span>
<div>Is their a lease for that device in the DHCP pool?<br><br>I ask only
because it is possible it is picking up an option 150 (or 66) from a
different box that you aren't aware of (a rogue DHCP server, a switch or
router with a DHCP pool configured that is intercepting the DHCP request and
issuing an IP). <br><br>Easier than that, go to the phone and check the IP
address of the DHCP server it is using, check that scope. Also, is TFTP
server 2 (and the Alternate TFTP set to yes) enabled on the phone? If so, it
may be getting an IP address from the DHCP server and ignoring the option
150 settings with its own overriding settings, and then failing (because the
address is bogus) and using the real option 150 address (when the manual
address doesn't respond). <br><br>Also, don't rule out the rogue DHCP server
immediately. Generally, most large networks have rogue DHCP servers (and
non-rogue servers that have rogue scopes on them). This is because Microsoft
failed to integrate their DHCP servers together so that they know about one
another and can share pools (IOW, the MS DHCP model does not prevent you
from having overlapping pools and assigning the same IP more than once... It
is a feature apparently (integrated, but only to a point, as they say).
<br><br><br><br><br>Jonathan<br><br>
<div><span class="gmail_quote">On 12/18/06, <b class="gmail_sendername">Ruben
Montes (Europe)</b> <<a href="mailto:Ruben.Montes@eu.didata.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Ruben.Montes@eu.didata.com</a>> wrote: </span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">Hi,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">all the phones are DHCP configured.
I've checked the DHCP scope options and the ip address of the TFTP server
is correct (included in the CTL).</font></div>
<div dir="ltr"><font face="Arial" size="2">Any idea why it tries to access a
TFTP at the address <a href="http://0.0.0.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0</a>?</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Thanks in advance,</font></div>
<div dir="ltr"><font face="Arial" size="2"></font> </div>
<div dir="ltr"><font face="Arial" size="2">Ruben</font></div></div>
<div dir="ltr"><br>
<hr>
<font face="Tahoma" size="2"><b>De:</b> Wes Sisk [mailto:<a href="mailto:wsisk@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">wsisk@cisco.com</a>]<br><b>Enviado el:</b> vie 15/12/2006
20:01<br><b>Para:</b> Ruben Montes (Europe)<br><b>CC:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><b>Asunto:
</b>Re:
[cisco-voip] TFTP error when phone resets<br></font><br></div>
<div><span>
<div>Looks like your phone obtained a CTL certificate which includes a
list of authorized TFTP servers. Now by either manual config or
network resolution, the phone is being pointed to a TFTP server that is
not included in the CTL file.<br><br>/Wes<br><br>Ruben Montes (Europe)
wrote:
<blockquote type="cite">
<p>Hello,</p>
<p>I have this error every time I reset a phone:</p>
<p> </p>
<p><font size="1"><font size="2"><em>Error: StationEventAlert - Station
alert.</em></font></font></p>
<p><font size="1"><font size="2"><em>TCP ProcessID:
9.100.129.1954</em></font></font></p>
<p><font size="1"><font size="2"><em>Device Text: 34:
Name=SEP0019E74DA3B2Load= 7.0(3.0S) TFTP NOT AUTHORIZED: <a href="http://0.0.0.0" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">0.0.0.0</a></em></font></font></p>
<p><font size="1"><font size="2"><em>Param1: 0</em></font></font></p>
<p><font size="1"><font size="2"><em>Param2: 0</em></font></font></p>
<p><font size="1"><font size="2"><em>App ID: Cisco
CallManager</em></font></font></p>
<p><font size="1"><font size="2"><em>Cluster ID:
StandAloneCluster</em></font></font></p>
<p><font size="1"><font size="2"><em>Node ID:
MCS7825CTP01</em></font></font></p>
<p><font size="1"><font size="2"><em>Explanation: Station device sent an
alert to Cisco CallManager.</em></font></font></p>
<p><font size="1"><font size="2"><em>Recommended Action: Ensure that the
configuration for identified device is proper..</em></font></font></p>
<p><font size="1"></font> </p>
<p><font size="1"><font size="3">Anyway, the phone boots normally and we're
not having any problem except this message...</font></font></p>
<p><font size="1"><font size="3">Regards,</font></font></p>
<p><font size="1"></font> </p>
<p><font size="1"><font size="3">Ruben</font></font></p><pre><hr size="4" width="90%"><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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</blockquote></div><br>
</span></div></blockquote></div><br>