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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I had a customer deploy CAD via MSI, they
had issues related back to the packaging. The application connects back to the
server and pulls in variables, when packaged those variables were populated
already causing problems related to cluster failover. I called TAC and they
said it’s a known issue to uninstall all agents and re-install them
manually. That packaged installs are not supported. They are working on a
supported packaging solution. The other issue is the end users have to be full
administrator installing and running the software. TAC said that development is
also working on the rights problems.<o:p></o:p></span></font></p>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Jonathan Charles<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, December 20, 2006
8:41 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Lein, Bruce<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] MSI
package to deploy CTIOS desktop agent</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Found a freeware msi
builder...<br>
<br>
<a href="http://dennisbareis.com/index.htm">http://dennisbareis.com/index.htm</a><br>
<br>
I haven't tried it, but hey, it's free!<br>
<br>
<br>
<br>
Jonathan<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 12/20/06, <b><span style='font-weight:bold'>Jonathan
Charles</span></b> <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>>
wrote:</span></font></span><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I do not know of an MSI (the install file is an exe).<br>
<br>
However, you can build one.<br>
<br>
For example:<br>
<br>
<a
href="http://www.softpedia.com/get/Authoring-tools/Setup-creators/EMCO-MSI-Package-Builder.shtml"
target="_blank">http://www.softpedia.com/get/Authoring-tools/Setup-creators/EMCO-MSI-Package-Builder.shtml
</a><br>
<br>
Will work, it ain't cheap, but it is probably cheaper than the man-hours it
would take to install the app... and then you can use it to make an MSI from
anything.<br>
<br>
(I am not hawking the product... I just googled, 'msi builder' and that was the
first hit... BTW, I couldn't find a free one) <br>
<br>
<br>
<br>
<span class=sg>Jonathan</span><o:p></o:p></span></font></p>
<div><span id="q_10fa27d183c229a5_2">
<p class=MsoNormal style='margin-bottom:12.0pt'><span class=e><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></span></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 12/20/06, <b><span style='font-weight:bold'>Lein,
Bruce</span></b> <<a href="mailto:Bruce.Lein@paetec.com" target="_blank">
Bruce.Lein@paetec.com</a>> wrote:</span></font></span><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Good evening folks,<br>
We are starting up a call center with approximately 85 agents. Has
anyone out there developed (or know where I could look for) an "MSI"
package that can be sent to all the desktops that will install the
software? Our computer support folks don't have the manpower to
physically go to all the workstations to install the package, so I am trying to
help them out.. <br>
<br>
Any comments, suggestions, etc. are welcome and appreciated!!!!!<br>
<br>
Bruce<br>
<br>
Bruce Lein<br>
PBX Technician<br>
PAETEC Communications<br>
One <st1:place w:st="on"><st1:PlaceName w:st="on">PAETEC</st1:PlaceName> <st1:PlaceType
w:st="on">Plaza</st1:PlaceType></st1:place><br>
600 Willowbrook Office Park<br>
<st1:place w:st="on"><st1:City w:st="on">Fairport</st1:City>, <st1:State w:st="on">New
York</st1:State> <st1:PostalCode w:st="on">14450</st1:PostalCode></st1:place>
<br>
Mail: <a href="mailto:bruce.lein@paetec.com" target="_blank">bruce.lein@paetec.com</a><br>
<br>
<br>
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<o:p></o:p></span></font></p>
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