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<DIV><FONT face=Arial size=2>I'm just cleaning up my inbox (down to 994 messages
from 1500 yippee!) and wanted to post back to the list the resolution to this
problem. We had the port misconfigured to accept more than one call at a time.
After we configured it to receive just one at a time, we were fine.
</FONT></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=wsisk@cisco.com href="mailto:wsisk@cisco.com">Wes Sisk</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">Cisco Voip</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, July 12, 2006 10:20
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] VG248
constantly rebooting</DIV>
<DIV><BR></DIV>That is the first thing to try. If restarts persist after
that, then we'll need to get you onto an engineering special image of 1.2.
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>/Wes</DIV>
<DIV><BR>
<DIV>
<DIV>On Jul 12, 2006, at 11:10 AM, Lelio Fulgenzi wrote:</DIV><BR
class=Apple-interchange-newline><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 18px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px; FONT-FAMILY: Arial">Thanks - I'll bet that's what's
happening. The bug mentions the workaround is specifically for voicemail
integrations, do you think we could apply the workaround?</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<SPAN
class=Apple-converted-space> </SPAN><BR>"I can eat fifty eggs." "Nobody
can eat fifty eggs."</DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 13px arial"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial">----- Original Message
-----</SPAN></DIV>
<DIV style="BACKGROUND: #e4e4e4; FONT: 13px arial; font-color: black"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">From:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN><A title=wsisk@cisco.com href="mailto:wsisk@cisco.com"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Wes
Sisk</SPAN></A><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">To:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN><A title=lelio@uoguelph.ca href="mailto:lelio@uoguelph.ca"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Lelio
Fulgenzi</SPAN></A><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Cc:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN><A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Cisco
Voip</SPAN></A><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Sent:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
Wednesday, July 12, 2006 9:48 AM</SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Subject:</SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"> Re:
[cisco-voip] VG248 constantly rebooting</SPAN></DIV>
<DIV><BR></DIV>Voicemail really has nothing to do with it.
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>It's more the race condition that occurs between the digital and analog
signaling legs.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>consider this case:</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>call is connected between ipphone user and vg248 analog phone
user</DIV>
<DIV>ipphone user hangs up. CM tells vg248 to go onhook. CM
immediately expects that port to be idle. However, on the analog side
the vg248 has to drop loop current or do polarity reversal for up to 200msec
to indicate disconnect supervision. In this 200msec window CM sees the
vg248 port as idle and can attempt to send another call. When this
happens several times the vg248 seems to roll over.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>It's been mostly noted in voicemail deployments as those tend to use
linear hunting (first available starting from first port). If you have
any such hunt groups that receive high call volume you could be encountering
this issue.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>/Wes</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV><BR>
<DIV>
<DIV>On Jul 11, 2006, at 7:43 PM, Lelio Fulgenzi wrote:</DIV><BR
class=Apple-interchange-newline><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 18px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV><FONT face=Arial size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px; FONT-FAMILY: Arial"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px; FONT-FAMILY: Arial">Thanks Wes. Our VG248 is not
connected to a voicemail system, do you think that we might still be
affected?</SPAN></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<SPAN
class=Apple-converted-space> </SPAN><BR>"I can eat fifty eggs." "Nobody
can eat fifty eggs."</DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 13px arial"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial">----- Original Message
-----</SPAN></SPAN></DIV>
<DIV style="BACKGROUND: #e4e4e4; FONT: 13px arial; font-color: black"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">From:</SPAN></SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN></SPAN><A title=wsisk@cisco.com href="mailto:wsisk@cisco.com"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Wes
Sisk</SPAN></SPAN></A><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">To:</SPAN></SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN></SPAN><A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">Lelio
Fulgenzi</SPAN></SPAN></A><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Cc:</SPAN></SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
</SPAN></SPAN><A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net"><SPAN class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; COLOR: rgb(0,0,238); FONT-FAMILY: arial; khtml-text-decorations-in-effect: underline">cisco-voip@puck.nether.net</SPAN></SPAN></A><SPAN
class=Apple-style-span
style="FONT-SIZE: 13px; FONT-FAMILY: arial"></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Sent:</SPAN></SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial">
Tuesday, July 11, 2006 7:31 PM</SPAN></SPAN></DIV>
<DIV style="FONT: 13px arial"><B
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span
style="FONT-WEIGHT: bold; FONT-SIZE: 13px; FONT-FAMILY: arial">Subject:</SPAN></SPAN></B><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"><SPAN
class=Apple-style-span style="FONT-SIZE: 13px; FONT-FAMILY: arial"> Re:
[cisco-voip] VG248 constantly rebooting</SPAN></SPAN></DIV>
<DIV><BR></DIV>what sort of call volume are you running through that
one? there is an issue with resource utilization in all 1.3(1) code
where a busy system will reboot CSCsa68044. mostly observed
when calls are delivered in rapid succession to the same port on the
vg248.
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>otherwise, vg248 only generates a 'cold boot' snmp trap. syslog
contains all the same things as the event viewer.</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>/Wes</DIV>
<DIV><BR>
<DIV>
<DIV>On Jul 11, 2006, at 10:19 AM, Lelio Fulgenzi wrote:</DIV><BR
class=Apple-interchange-newline>
<DIV><FONT size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">We are having a problem where one of our VG248s is
sometimes constantly, sometimes occassionaly rebooting. We have replaced
it twice and have swapped the UPS but troubles still
persist.</SPAN></SPAN></FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">The logs don't show much and we're not sure what
the problem might be. We're guessing it's one of the devices attached to
the switch and we have a few leads, but I'm wondering if anyone out there
has run into a problem where a device was causing the unit to reload. We
have another VG248 with the same code and types of devices plugged into
the same UPS so we're pretty sure it's an end
device.</SPAN></SPAN></FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">Also, is there any extra information contained in
the SNMP traps and SYSLOG?</SPAN></SPAN></FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">What was curious, and what we are investigating
are three ports that register off-hook but the status says call ended on
the next screen.</SPAN></SPAN></FONT></DIV>
<DIV> </DIV>
<DIV><FONT size=2><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">--------------------------------------------------------------------------------</SPAN></SPAN><BR
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">Lelio Fulgenzi, B.A.</SPAN></SPAN><BR
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">Senior Analyst (CCS) * University of Guelph *
Guelph, Ontario N1G 2W1</SPAN></SPAN><BR style="FONT-SIZE: 16px"><SPAN
class=Apple-style-span style="FONT-SIZE: 16px"><SPAN
class=Apple-style-span style="FONT-SIZE: 16px">(519) 824-4120 x56354 (519)
767-1060 FAX (JNHN)</SPAN></SPAN><BR style="FONT-SIZE: 16px"><SPAN
class=Apple-style-span style="FONT-SIZE: 16px"><SPAN
class=Apple-style-span
style="FONT-SIZE: 16px">^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
</SPAN></SPAN><BR style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px"><SPAN class=Apple-style-span
style="FONT-SIZE: 16px">"I can eat fifty eggs." "Nobody can eat fifty
eggs."</SPAN></SPAN></FONT></DIV>
<DIV
style="MARGIN: 0px">_______________________________________________</DIV>
<DIV style="MARGIN: 0px">cisco-voip mailing list</DIV>
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