<div>Has anyone found an answer on this? My third day on the job and I was given this same issue for a customer and it is happening on 4 separate routers. Since they are in production we cannot reload the router. Has anyone....
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<div>1. Found a way to clear the port without reloading the router?</div>
<div>2. Found a fix or workaround?</div>
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<div>TAC has not provided us with anything thus far. The only thing they have given us is to reload the router to clear the port and then after the reload do the following debugs</div>
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<div>debug vpm signal <br>debug voip ccapi inout <br>debug voip vtsp all <br> </div>
<div>Then watch for the port to lock. Let me know if anyone has anymore insight on this. Thaks. <br><br> </div><br><br>
<div><span class="gmail_quote">On 11/20/06, <b class="gmail_sendername">Kevin Hoffer</b> <<a href="mailto:kevinh@bcinetworks.net">kevinh@bcinetworks.net</a>> wrote:</span>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Funny you say this. I have a VocalData (Teklec) System and I am having the same issue. TAC pointed to Vocaldata, and Vocaldata is telling me it's a
<span class="st" id="st" name="st">Cisco</span> Bug but they are putting <span class="st" id="st" name="st">in</span> a workaround.</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Kevin</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
<span class="st" id="st" name="st">cisco</span>-<span class="st" id="st" name="st">voip</span>-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
<span class="st" id="st" name="st">cisco</span>-<span class="st" id="st" name="st">voip</span>-bounces@puck.nether.net</a>] <b><span style="FONT-WEIGHT: bold">On Behalf Of </span></b>Kris Seraphine<br><b><span style="FONT-WEIGHT: bold">
Sent:</span></b> Monday, November 20, 2006 9:44 AM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> <span class="st" id="st" name="st">cisco</span>-<span class="st" id="st" name="st">voip</span><br><b><span style="FONT-WEIGHT: bold">
Subject:</span></b> [<span class="st" id="st" name="st">cisco</span>-<span class="st" id="st" name="st">voip</span>] <span class="st" id="st" name="st">FXS</span> <span class="st" id="st" name="st">ports</span> <span class="st" id="st" name="st">
stuck</span> <span class="st" id="st" name="st">in</span> <span class="st" id="st" name="st">WAIT_RELEASE</span> <span class="st" id="st" name="st">state</span></span></font></p></div><span class="q">
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">>From time to time I have customers who have problems with <span class="st" id="st" name="st">FXS</span> <span class="st" id="st" name="st">ports</span>
'locking up'. <span class="st" id="st" name="st">In</span> most cases when this happens the port will be <span class="st" id="st" name="st">stuck</span> <span class="st" id="st" name="st">in</span> the S_WAIT_RELEASE
<span class="st" id="st" name="st">state</span> like so.<br><br>2/0/2 None - S_WAIT_RELEASE FXSLS_ONHOOK <br><br>I've not found any way to clear this except reloading the router. I'm wondering if anyone can give me some insight as to why this happens and if there's a way to clear the port when it does.
<br><br><span class="st" id="st" name="st">In</span> this particular case, the connected device is a fax machine. Is it possible that the fax machine is causing some voltage on the line that is seizing the port? If so, can anyone recommend a surge protector to protect against this?
<br><br>This particular customer is running a 2821 with a HD-NM and 12.4(XC)4 but I've had the problem with VIC2-4FXS/DID cards as well. <br><br>Thanks<br><br clear="all"><br>-- <br>kris seraphine </span></font></p></span>
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