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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sounds like a dsp issue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Do a “show voice dsp” check to
see if a DSP is assigned to the problem FXS port.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If so, there is a way to reset the dsp
without rebooting the router. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>First turn on “debug vpm signal”
so you can verify it resets<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Then you can reload the dsp’s by
issuing hidden command<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>“Test voiceport driver”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you are using the 5510 DSPs pick which
slot you have it loaded in. Then follow the menu’s to reset the DSP’s.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>WARNING!! This resets the DSP’s and
you will lose active calls if you have any, but you do not need to reload the
router to bring the bum FXS back. Please note that you should open a case with
TAC and ask them to recommend a stable DSP firmware for the platform you are
running. You can find out what firmware you are running by using “Show
Voice dsp”<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>cheers<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>Ryan
O’Connell CCIE VOICE #13382<br>
</span></font></b><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Network Consultant<br>
UNIS LUMIN - Technology Based Business Solutions<br>
Phone: 888.475.0432 x290</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span style='font-size:
7.5pt;font-family:Arial;color:navy'>Mobile: 403.990.1275<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.unislumin.com/"
title="http://www.unislumin.com/">roconnell@unislumin.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.unislumin.com/"
title="http://www.unislumin.com/">http://www.unislumin.com</a></span></font><o:p></o:p></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Brian E. Wyland<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, January 04, 2007
1:09 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Andrew F. Wolfe; cisco-voip<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] FXS
ports stuck in WAIT_RELEASE state</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>What IOS are you running on those routers?
I had this issue with the XC track of the IOS.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I had a similar issue earlier this year
that was IOS related. I have also heard of the bad DSP issue,
but in my case it was IOS related and cleared up after I changed the IOS
version I was running.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>-- Brian Wyland<o:p></o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Andrew F. Wolfe
[mailto:deadpool.slayer.telecomm@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, January 04, 2007
1:18 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] FXS
ports stuck in WAIT_RELEASE state</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Has anyone found an answer on this? My third day on the job and I
was given this same issue for a customer and it is happening on 4 separate
routers. Since they are in production we cannot reload the router.
Has anyone.... <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>1. Found a way to clear the port without reloading the router?<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>2. Found a fix or workaround?<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>TAC has not provided us with anything thus far. The only thing
they have given us is to reload the router to clear the port and then
after the reload do the following debugs<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>debug vpm signal <br>
debug voip ccapi inout <br>
debug voip vtsp all <br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Then watch for the port to lock. Let me know if anyone has
anymore insight on this. Thaks. <br>
<br>
<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 11/20/06, <b><span style='font-weight:bold'>Kevin
Hoffer</span></b> <<a href="mailto:kevinh@bcinetworks.net">kevinh@bcinetworks.net</a>>
wrote:</span></font></span> <o:p></o:p></p>
<div vlink=purple link=blue>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Funny you say this. I have a VocalData (Teklec) System and I
am having the same issue. TAC pointed to Vocaldata, and Vocaldata is telling me
it's a <span name=st id=st><span class=st>Cisco</span></span> Bug but they are
putting <span name=st id=st><span class=st>in</span></span> a workaround.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Kevin</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"><span
class=st><span name=st id=st>cisco</span></span>-<span name=st id=st><span
class=st>voip</span></span>-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank"> <span
class=st><span name=st id=st>cisco</span></span>-<span name=st id=st><span
class=st>voip</span></span>-bounces@puck.nether.net</a>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Kris Seraphine<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 20, 2006
9:44 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <span name=st id=st><span
class=st>cisco</span></span>-<span name=st id=st><span class=st>voip</span></span><br>
<b><span style='font-weight:bold'>Subject:</span></b> [<span name=st id=st><span
class=st>cisco</span></span>-<span name=st id=st><span class=st>voip</span></span>]
<span name=st id=st><span class=st>FXS</span></span> <span name=st id=st><span
class=st>ports</span></span> <span name=st id=st><span class=st>stuck</span></span>
<span name=st id=st><span class=st>in</span></span> <span name=st id=st><span
class=st>WAIT_RELEASE</span></span> <span name=st id=st><span class=st>state</span></span></span></font><o:p></o:p></p>
</div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>>From
time to time I have customers who have problems with <span name=st id=st><span
class=st>FXS</span></span> <span name=st id=st><span class=st>ports</span></span>
'locking up'. <span name=st id=st><span class=st>In</span></span> most
cases when this happens the port will be <span name=st id=st><span class=st>stuck</span></span>
<span name=st id=st><span class=st>in</span></span> the S_WAIT_RELEASE <span
name=st id=st><span class=st>state</span></span> like so.<br>
<br>
2/0/2
None -
S_WAIT_RELEASE
FXSLS_ONHOOK <br>
<br>
I've not found any way to clear this except reloading the router. I'm
wondering if anyone can give me some insight as to why this happens and if
there's a way to clear the port when it does. <br>
<br>
<span class=st><span name=st id=st>In</span></span> this particular case, the
connected device is a fax machine. Is it possible that the fax machine is
causing some voltage on the line that is seizing the port? If so, can anyone
recommend a surge protector to protect against this? <br>
<br>
This particular customer is running a 2821 with a HD-NM and 12.4(XC)4 but I've
had the problem with VIC2-4FXS/DID cards as well. <br>
<br>
Thanks<br>
<br clear=all>
<br>
-- <br>
kris seraphine <o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
_______________________________________________<br>
<span class=st><span name=st id=st>cisco</span></span>-<span class=st><span name=st
id=st>voip</span></span> mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net"><span class=st><span name=st id=st>cisco</span></span>-<span
name=st id=st><span class=st>voip</span></span>@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/<span
name=st id=st><span class=st>cisco</span></span>-<span name=st id=st><span
class=st>voip</span></span></a><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
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