No, UCCx 4.5 is just IPCC 3.5 with a patch to connect to CCM5<br><br>If you want latest and greatest, go to IPCC4.0(4)sr1<br><br>It is more than just failover... I haven't played with it, but the Cisco architect-dude who proofs our BOMs told me that
4.0 is light years ahead of 4.5<br><br>I actually haven't touched 4.5, but I have heard so many horror stories about it that I am staying away.<br><br>Supposedly Cisco is working to rectify this, but we will have to see...
<br><br>Next week I was supposed to install a 5.1 system, but they have a pretty large call center (~60 agents and twelve queues...) and we are doing them up with 4.2(3) and IPCC 4.0 (with HA)...<br><br>You have to realize that it isn't just the high availability, it is the absence of a need for that stupid share on the IPCC server for licenses... It is the automatic recovery of CAD int he event of a minor WAN hickup... It is the simplification of team management (you only have to use the admin tool for building macros, reason codes and work flow groups... once those are done, you never have to touch that thing again (you build the teams under the RMCM subsystem - Teams)).
<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 1/4/07, <b class="gmail_sendername">Voll, Scott</b> <<a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="EN-US">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Is IPCCx 4.5 based on 3.5 or something? I
thought IPCCx 4.5 was based on 4.0 just without HA. Am I wrong?</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Scott</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> Jonathan Charles
[mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, January 04, 2007
1:36 PM<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><div><span class="e" id="q_10fef2d454f00c58_1">
<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] 4.1(3)
to 5.X Appliance Servers</span></div></span></font></p>
</div><div><span class="e" id="q_10fef2d454f00c58_3">
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Unity is 4.2(1) with TSP
8.1(3)<br>
<br>
There is no call center at that site...<br>
<br>
I will not upgrade a customer who is running IPCC 4.0 to CCM5... I think IPCC
4.5 is a step backwards (I really like the features and config for 4.0).<br>
<br>
Haven't run into any problems, but then again, they aren't doing anything that
interesting... (just phones and voicemail...)<br>
<br>
Personally, I don't think there is anything that special about CCM5 for most
customers... though it is seriously looking like Cisco is forcing people to the
5.x train (it looks like it is getting harder and harder to order the 4.2 part
numbers...)<br>
<br>
Once Presence is fully realized with the Cisco Unified Client, it might get
very interesting, but at the moment, it is just something new and strange to
play with. <br>
<br>
So far it has been a week since 5.1.1 went live and I haven't heard a word from
them.<br>
<br>
<br>
<br>
Jonathan</span></font></p>
<div>
<p><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On 1/4/07, <b><span style="font-weight: bold;">Voll,
Scott</span></b> <<a href="mailto:Scott.Voll@wesd.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"> Scott.Voll@wesd.org</a>>
wrote:</span></font></span></p>
<div link="blue" vlink="blue">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Jonathan—</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Your running 5.1.1a live now? What differences have
your end users notices going from 4.1 to 5.1?</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Are you running IPCCx? What version of Unity?</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Please explain, licensing "easy as hell".</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Thanks</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Scott</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">PS. I would like to upgrade March.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> Jonathan Charles [mailto:
<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, January 04, 2007
11:06 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Ryan Ratliff<br>
<b><span style="font-weight: bold;">Cc:</span></b> Nick Kassel; Voll, Scott; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a>
<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] 4.1(3)
to 5.X Appliance Servers</span></font></p>
</div>
<div><span>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">But there is no way to apply a DMA to an already built
CCM5 box... AFAIK...<br>
<br>
Actually, what we did was we got new servers for CCM5 (the old ones sucked a
lot), and we installed CCM4.1(3)sr3b on one of them.<br>
<br>
We then restored our backup to it and ran DMA on that server, got the file and
offloaded it to an FTP server. <br>
<br>
We then blew the box away with CCM5.0(4), restored the DMA during the install,
got it licensed (easy as hell), and upgraded it to 5.1(1).<br>
<br>
We then played with it for a few days, made sure everything migrated correctly
(it did), all the while still running 4.1 live...<br>
<br>
Then, in a flash (actually one night), we changed the DHCP scope to point to
the new Pub (we also built the two subs during this period), and we changed the
call agent on the MGCP gateways.<br>
<br>
Once we were sure the gateways were up and registered, we started rebooting
phones and making test calls... everything worked fine. <br>
<br>
We killed the old system a few days later.<br>
<br>
So, we never ran DMA on the live CCM pub...<br>
<br>
<br>
<br>
Jonathan<br>
<br>
</span></font></p>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On
1/4/07, <b><span style="font-weight: bold;">Ryan Ratliff </span></b><<a href="mailto:rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rratliff@cisco.com</a>>
wrote:</span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Yes and
no... <br>
<br>
Yes because you can very much run DMA on your existing server and<br>
install CM 5 on your new server. There is no such thing as a pre-<br>
built CM 5 box however. Just like with previous versions of CM the<br>
hostname and IP address are set during OS install and when upgrading <br>
(currently) you cannot change the hostname or IP address of the<br>
server or the migration fails. I believe 5.1 new installs will<br>
allow you to change hostname/ip address during the install but don't<br>
quote me on that :) <br>
<br>
The 4.1 migration to 5.x is very similar to the 3.2 upgrade to 3.3 or<br>
later. You take the backup of the old version with the specific<br>
backup version (DMA in this case). Then you do the install on the<br>
new server and tell it you are upgrading. During the CM install it <br>
will ask for the backup file and it will import the data at that<br>
time. The only time you can migrate your 4.1 data is
during the CM<br>
install. The cool thing now though is instead of a set of OS disks<br>
and a set of CM disks you have one DVD that installs the OS and <br>
CallManager at the same time.<br>
<br>
-Ryan<br>
<br>
On Jan 4, 2007, at 12:09 PM, Nick Kassel wrote:<br>
<br>
So I can run the DMA on the old Publisher and apply it to the pre<br>
built appliance model.<br>
<br>
<br>
From: Voll, Scott [mailto: <a href="mailto:Scott.Voll@wesd.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Scott.Voll@wesd.org</a>]<br>
Sent: 04 January 2007 17:05<br>
To: Nick Kassel; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
Subject: RE: [cisco-voip] 4.1(3) to 5.X Appliance Servers<br>
<br>
<br>
Same idea as upgrading a box. You run the utility to backup your 4.1<br>
install and restore to the new box. I can't remember the utility off<br>
hand.<br>
<br>
<br>
Scott<br>
<br>
<br>
From: Nick Kassel [mailto: <a href="mailto:Nick.Kassel@Charles-Stanley.co.uk" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Nick.Kassel@Charles-Stanley.co.uk</a>]<br>
Sent: Thursday, January 04, 2007 8:50 AM<br>
To: Voll, Scott; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net
</a><br>
Subject: RE: [cisco-voip] 4.1(3) to 5.X Appliance Servers<br>
<br>
<br>
Sorry, what I actually meant was, servers that are pre built with<br>
Call Manager already installed, not one where we will install Call<br>
Manager ourselves. <br>
<br>
<br>
From: Voll, Scott [mailto:<a href="mailto:Scott.Voll@wesd.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Scott.Voll@wesd.org</a>]<br>
Sent: 04 January 2007 16:40<br>
To: Nick Kassel; <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net
</a><br>
Subject: RE: [cisco-voip] 4.1(3) to 5.X Appliance Servers<br>
<br>
<br>
All CM 5.x servers are Appliances. So I think you need to be looking<br>
at upgrading.<br>
<br>
<br>
Scott<br>
<br>
<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-</a><br>
<a href="mailto:bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">bounces@puck.nether.net</a>]
On Behalf Of Nick Kassel<br>
Sent: Thursday, January 04, 2007 8:39 AM <br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] 4.1(3) to 5.X Appliance Servers<br>
<br>
<br>
We are soon going to be going to 5.X and we will more than likely be<br>
getting the appliance servers, can anyone point me in the direction<br>
of documentation for upgrading to appliance models, the only<br>
documentation I can find it for installing or upgrading another box.<br>
<br>
<br>
<br>
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</blockquote></div><br>