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<p class=MsoNormal>Hi all<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have a problem with a 2811 CCME that I can’t figure
out.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have a 2811 CCME in my Phoenix location with a Unity voice
mail system. We’ve assigned the voicemail box an extension of 8090.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In my NY location, we have a 2801 hanging off the back of the
PBX. If I want to call someone in Phoenix, I just pick up the
phone, dial their four digit extension and I can talk to them. If they
are not there, I automatically get redirected to their voicemail.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In my California location, the setup is basically the same
(a 2801 off the back of a PBX) but the procedure is a bit different. To
talk with Phoenix, you pick up the phone, dial *02 and the four digit
extension. The problem I am having is when a caller in Cali is redirected
to the voicemail box. The call keeps ringing and never gets redirected to
the voicemail. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>When I do a debug (Debug voice ccapi inout), I can see
the 2811 in Phoenix trying to redirect the call to the voicemail box (8090) .
However, I don’t see the redirect in the debug in the 2801 in Cali.
Can someone point me in the right direction as to what else I can look at?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thank you in advance<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Russ <o:p></o:p></p>
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