<div>I looked to see if there was one assigned already and had come across that test voiceport command already by accident. This didn't resolve anything. I have done the tests on the dsp's using the <span class="main">
<font face="courier"><font face="arial,sans-serif">test voice port port-number si-reg-read 39 1 and the </font></font><font face="arial,sans-serif"><span class="main">test voice port port-number codec-debug 10 1 and TAC says that the output looks normal. Thanks for your help on this. I am going to keep posting on this as I find an answer and get more information.
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<div><span class="gmail_quote">On 1/4/07, <b class="gmail_sendername">Ryan O'Connell</b> <<a href="mailto:Roconnell@unislumin.com">Roconnell@unislumin.com</a>> wrote:</span>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Sounds like a dsp issue.</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Do a "show voice dsp" check to see if a DSP is assigned to the problem FXS port.</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">If so, there is a way to reset the dsp without rebooting the router. </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">First turn on "debug vpm signal" so you can verify it resets</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Then you can reload the dsp's by issuing hidden command</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">"Test voiceport driver"</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">If you are using the 5510 DSPs pick which slot you have it loaded in. Then follow the menu's to reset the DSP's.</span>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">WARNING!! This resets the DSP's and you will lose active calls if you have any, but you do not need to reload the router to bring the bum FXS back. Please note that you should open a case with TAC and ask them to recommend a stable DSP firmware for the platform you are running. You can find out what firmware you are running by using "Show Voice dsp"
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">cheers</span></font></p>
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<p><b><font face="Arial" color="navy" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Ryan O'Connell CCIE VOICE #13382<br></span></font></b><font face="Arial" color="navy" size="1">
<span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Network Consultant<br>UNIS LUMIN - Technology Based Business Solutions<br>Phone: 888.475.0432 x290</span></font><font color="navy"><span style="COLOR: navy">
</span></font></p>
<p><font face="Arial" color="navy" size="1"><span style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Mobile: 403.990.1275</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><a title="http://www.unislumin.com/" onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.unislumin.com/" target="_blank">
roconnell@unislumin.com</a></span></font><font color="navy"><span style="COLOR: navy"></span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><a title="http://www.unislumin.com/" onclick="return top.js.OpenExtLink(window,event,this)" href="http://www.unislumin.com/" target="_blank">
http://www.unislumin.com</a></span></font></p></div>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
cisco-voip-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="FONT-WEIGHT: bold">
On Behalf Of </span></b>Brian E. Wyland<br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, January 04, 2007 1:09 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Andrew F. Wolfe; cisco-voip
<div><span class="e" id="q_10fef0a05d9e8faa_1"><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] FXS ports stuck in WAIT_RELEASE state</span></div></span></font>
<p></p></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">What IOS are you running on those routers? I had this issue with the XC track of the IOS.</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I had a similar issue earlier this year that was IOS related. I have also heard of the bad DSP issue, but in my case it was IOS related and cleared up after I changed the IOS version I was running.
</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">-- Brian Wyland</span></font></p>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Andrew F. Wolfe [mailto:
<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:deadpool.slayer.telecomm@gmail.com" target="_blank">deadpool.slayer.telecomm@gmail.com</a>] <br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, January 04, 2007 1:18 PM
<br><b><span style="FONT-WEIGHT: bold">To:</span></b> cisco-voip<br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] FXS ports stuck in WAIT_RELEASE state</span></font></p></div>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Has anyone found an answer on this? My third day on the job and I was given this same issue for a customer and it is happening on 4 separate routers. Since they are in production we cannot reload the router. Has anyone....
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">1. Found a way to clear the port without reloading the router?</span></font></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">2. Found a fix or workaround?</span></font></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">TAC has not provided us with anything thus far. The only thing they have given us is to reload the router to clear the port and then after the reload do the following debugs
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">debug vpm signal <br>debug voip ccapi inout <br>debug voip vtsp all <br> </span></font></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Then watch for the port to lock. Let me know if anyone has anymore insight on this. Thaks. <br><br> </span></font></p></div>
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<p><span><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">On 11/20/06, <b><span style="FONT-WEIGHT: bold">Kevin Hoffer</span></b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:kevinh@bcinetworks.net" target="_blank">
kevinh@bcinetworks.net</a>> wrote:</span></font></span> </p>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Funny you say this. I have a VocalData (Teklec) System and I am having the same issue. TAC pointed to Vocaldata, and Vocaldata is telling me it's a
<span name="st"><span>Cisco</span></span> Bug but they are putting <span name="st"><span>in</span></span> a workaround.</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Kevin</span></font></p>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
<span><span name="st">cisco</span></span>-<span name="st"><span>voip</span></span>-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
<span><span name="st">cisco</span></span>-<span name="st"><span>voip</span></span>-bounces@puck.nether.net</a>] <b><span style="FONT-WEIGHT: bold">On Behalf Of </span></b>Kris Seraphine<br><b><span style="FONT-WEIGHT: bold">
Sent:</span></b> Monday, November 20, 2006 9:44 AM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> <span name="st"><span>cisco</span></span>-<span name="st"><span>voip</span></span><br><b><span style="FONT-WEIGHT: bold">
Subject:</span></b> [<span name="st"><span>cisco</span></span>-<span name="st"><span>voip</span></span>] <span name="st"><span>FXS</span></span> <span name="st"><span>ports</span></span> <span name="st"><span>stuck</span>
</span> <span name="st"><span>in</span></span> <span name="st"><span>WAIT_RELEASE</span></span> <span name="st"><span>state</span></span></span></font></p></div>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">>From time to time I have customers who have problems with <span name="st"><span>FXS</span></span> <span name="st"><span>ports</span></span> 'locking up'.
<span name="st"><span>In</span></span> most cases when this happens the port will be <span name="st"><span>stuck</span></span> <span name="st"><span>in</span></span> the S_WAIT_RELEASE <span name="st"><span>state</span></span>
like so.<br><br>2/0/2 None - S_WAIT_RELEASE FXSLS_ONHOOK <br><br>I've not found any way to clear this except reloading the router. I'm wondering if anyone can give me some insight as to why this happens and if there's a way to clear the port when it does.
<br><br><span><span name="st">In</span></span> this particular case, the connected device is a fax machine. Is it possible that the fax machine is causing some voltage on the line that is seizing the port? If so, can anyone recommend a surge protector to protect against this?
<br><br>This particular customer is running a 2821 with a HD-NM and 12.4(XC)4 but I've had the problem with VIC2-4FXS/DID cards as well. <br><br>Thanks<br><br clear="all"><br>-- <br>kris seraphine </span></font></p></div>
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