I don't believe I just read this:<br><br>"CRS 4.5(2) in the Cisco Unified Communications contact center
environment can only be handled as a "fresh" installation; upgrading
from the previous CRS system is not supported. You cannot upgrade to
CRS 4.5(2) from CRS Releases 3.1, 3.5 or 4.0; only a fresh install of
CRS 4.5(2) is supported."<br><br><a href="http://www.cisco.com/univercd/cc/td/doc/systems/unified/unified1/sum/ch2_prep.htm">http://www.cisco.com/univercd/cc/td/doc/systems/unified/unified1/sum/ch2_prep.htm</a><br><br>
Is Cisco out of its mind? Are they high?<br><br>They want all of these customers to upgrade to CCM 5, but they offer no upgrade path for IPCC?<br><br>This CANNOT be accurate.<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">
On 1/12/07, <b class="gmail_sendername">Lelio Fulgenzi</b> <<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff">
<div><font face="Arial" size="2">Less headaches. ;)</font></div>
<blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;"><span class="q">
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">----- Original Message ----- </div>
<div style="background: rgb(228, 228, 228) none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
<b>From:</b>
<a title="jonvoip@gmail.com" href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Jonathan
Charles</a> </div></span><div><span class="e" id="q_1101741d7b307d75_2">
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>To:</b> <a title="rratliff@cisco.com" href="mailto:rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Ryan Ratliff</a> </div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Cc:</b> <a title="lelio@uoguelph.ca" href="mailto:lelio@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Lelio Fulgenzi</a> ; <a title="cisco-voip@puck.nether.net" href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a> </div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b> Friday, January 12, 2007 11:59
AM</div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b> Re: [cisco-voip] Upgrade from
CCM3.3 and CRS 3.1 to CCM5.1 and CRS 4.5</div>
<div><br></div>That's ridiculous.<br><br>Why would have them install a
separate CCM cluster for a call center with 15
agents?<br><br><br><br>Jonathan<br><br>
<div><span class="gmail_quote">On 1/12/07, <b class="gmail_sendername">Ryan
Ratliff </b><<a href="mailto:rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rratliff@cisco.com</a>>
wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I
think others have done this with great success (separate cluster <br>for
IPCC).<br><br>-Ryan<br><br>On Jan 12, 2007, at 11:46 AM, Lelio Fulgenzi
wrote:<br><br>I never thought I'd say this, but I'm seriously considering
that IPCC<br>users be put on a seperate cluster. Upgrade the cluster only
when <br>necessary. When we last talked to our Cisco team there seemed to
be<br>no light at the end of the tunnel with respect to concurrent
support<br>for previous versions of IPCC.<br><br>----- Original Message
-----<br>From: Jonathan Charles <br>To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>Sent:
Friday, January 12, 2007 11:40 AM<br>Subject: [cisco-voip] Upgrade from
CCM3.3 and CRS 3.1 to CCM5.1 and<br>CRS 4.5<br><br>Curious... <br><br>I know
I need to upgrade them to CCM4.1 before I can go to 5.1..<br><br>Do I need
to go to IPCC 4.0 before 4.5, or can I go straight from<br>CRS3.1 to
4.5?<br><br>And is it really an upgrade or is it some disaster-fest, where I
need <br>to rebuild the IPCC
applications.<br><br><br><br>Jonathan<br><br><br>_______________________________________________<br>cisco-voip
mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net
</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>_______________________________________________
<br>cisco-voip
mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br></span></div></blockquote></div>
</blockquote></div><br>