To that I will repeat the line from my previous post:<br><br>"CRS
4.5(2) also does not support data migration of configuration, SCRIPTS and agent information from CRS Releases 3.1, 3.5, 4.0 or 4.5(2). You
must manually rebuild existing configurations and CRS scripts on the
freshly installed CRS 4.5(2) server."<br><br>Now, it could theoretically work, but it isn't supported, so it could be completely non-functional...<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 1/12/07,
<b class="gmail_sendername">Voll, Scott</b> <<a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="EN-US">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">If it makes you feel any better….. I've
used the same scripts from 3.1 to 3.5 to 4.0. and according to the PPT that was
posted on the list a week or two ago(on this list), IPCCx should be based on
4.0 so I don't see that changing to 4.5. (totally assuming………)
and yes I know what assuming makes me and u ;-0</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Scott</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> Jonathan Charles
[mailto:<a href="mailto:jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">jonvoip@gmail.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Friday, January 12, 2007
9:25 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Voll, Scott<span class="q"><br>
<b><span style="font-weight: bold;">Cc:</span></b> Lelio Fulgenzi;
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br></span><div><span class="e" id="q_110175b692cac9ef_2">
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] Upgrade
from CCM3.3 and CRS 3.1 to CCM5.1 and CRS4.5</span></div></span></font></p>
</div><div><span class="e" id="q_110175b692cac9ef_4">
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">Well, that is the
question isn't it.<br>
<br>
Will the scripts from IPCC 3.1 be able to be converted by UCCX 4.5 or will I
have to rewrite it from scratch?<br>
<br>
Will the agent's skills, stored in DC Directory, migrate to UCCX 4.5, or will I
have to recreate them?<br>
<br>
I have no problem with a full, clean install (in fact, in many cases, I prefer
it, to clean out all the crap that gets dumped there...)...but seriously guys,
this is bordering on nuts. <br>
<br>
I will keep looking, there is no upgrade doc per se for 4.5 (nothing that tells
you what challenges (read: instant death) you will face for the migration...)<br>
<br>
<br>
Jonathan<br>
<br>
</span></font></p>
<div>
<p><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On 1/12/07, <b><span style="font-weight: bold;">Voll,
Scott</span></b> <<a href="mailto:Scott.Voll@wesd.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Scott.Voll@wesd.org</a>>
wrote:</span></font></span></p>
<div link="blue" vlink="blue">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">I agree, but in the same token, you can install the OS and
IPCCx software pretty quickly and then use the same Scripts / prompts /
etc I would guess it's going to be a few hours.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Scott</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">PS. Thanks for doing all this research as I'm going to
be doing this in just a couple months. ;-)</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On
Behalf Of </span></b>Jonathan Charles<br>
<b><span style="font-weight: bold;">Sent:</span></b> Friday, January 12, 2007
9:07 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Lelio Fulgenzi<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a></span></font></p>
<div><span>
<p><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"><br>
<span><b><span style="font-weight: bold;">Subject:</span></b> Re:
[cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and CRS4.5</span></span></font></p></span>
</div>
</div>
<div><span>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">I don't believe I just read this:<br>
<br>
"CRS 4.5(2) in the Cisco Unified Communications contact center environment
can only be handled as a "fresh" installation; upgrading from the
previous CRS system is not supported. You cannot upgrade to CRS 4.5(2) from CRS
Releases 3.1, 3.5 or 4.0; only a fresh install of CRS 4.5(2) is
supported."<br>
<br>
<a href="http://www.cisco.com/univercd/cc/td/doc/systems/unified/unified1/sum/ch2_prep.htm" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.cisco.com/univercd/cc/td/doc/systems/unified/unified1/sum/ch2_prep.htm
</a><br>
<br>
Is Cisco out of its mind? Are they high?<br>
<br>
They want all of these customers to upgrade to CCM 5, but they offer no upgrade
path for IPCC?<br>
<br>
This CANNOT be accurate.<br>
<br>
<br>
<br>
Jonathan</span></font></p>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On
1/12/07, <b><span style="font-weight: bold;">Lelio Fulgenzi</span></b> <<a href="mailto:lelio@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">lelio@uoguelph.ca</a>>
wrote:</span></font></p>
<div bgcolor="#ffffff">
<div>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Less
headaches. ;)</span></font></p>
</div>
<blockquote style="border-style: none none none solid; border-color: -moz-use-text-color -moz-use-text-color -moz-use-text-color black; border-width: medium medium medium 1.5pt; margin: 5pt 0in 5pt 3.75pt; padding: 0in 0in 0in 4pt;">
<div style="font-size-adjust: none; font-stretch: normal;">
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">-----
Original Message ----- </span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p style="background: rgb(228, 228, 228) none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">
From:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> <a href="mailto:jonvoip@gmail.com" title="jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Jonathan
Charles</a> </span></font></p>
</div>
<div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">To:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> <a href="mailto:rratliff@cisco.com" title="rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Ryan Ratliff</a> </span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">Cc:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> <a href="mailto:lelio@uoguelph.ca" title="lelio@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Lelio Fulgenzi</a> ; <a href="mailto:cisco-voip@puck.nether.net" title="cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a> </span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">Sent:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> Friday, January 12, 2007 11:59 AM
</span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">Subject:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> Re: [cisco-voip] Upgrade from
CCM3.3 and CRS 3.1 to CCM5.1 and CRS 4.5</span></font></p>
</div>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</div>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">That's ridiculous.<br>
<br>
Why would have them install a separate CCM cluster for a call center with 15
agents?<br>
<br>
<br>
<br>
Jonathan</span></font></p>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On
1/12/07, <b><span style="font-weight: bold;">Ryan Ratliff </span></b><<a href="mailto:rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rratliff@cisco.com</a>>
wrote: </span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">I think
others have done this with great success (separate cluster <br>
for IPCC).<br>
<br>
-Ryan<br>
<br>
On Jan 12, 2007, at 11:46 AM, Lelio Fulgenzi wrote:<br>
<br>
I never thought I'd say this, but I'm seriously considering that IPCC<br>
users be put on a seperate cluster. Upgrade the cluster only when <br>
necessary. When we last talked to our Cisco team there seemed to be<br>
no light at the end of the tunnel with respect to concurrent support<br>
for previous versions of IPCC.<br>
<br>
----- Original Message -----<br>
From: Jonathan Charles <br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
Sent: Friday, January 12, 2007 11:40 AM<br>
Subject: [cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and<br>
CRS 4.5<br>
<br>
Curious... <br>
<br>
I know I need to upgrade them to CCM4.1 before I can go to 5.1..<br>
<br>
Do I need to go to IPCC 4.0 before 4.5, or can I go straight from<br>
CRS3.1 to 4.5?<br>
<br>
And is it really an upgrade or is it some disaster-fest, where I need <br>
to rebuild the IPCC applications.<br>
<br>
<br>
<br>
Jonathan<br>
<br>
<br>
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</div>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</div>
</blockquote>
</div>
</div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</span></div>
</div>
</div>
</div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</span></div></div>
</div>
</blockquote></div><br>