Hey, and if I had kept reading that page,<br><br>"<br><p class="pB1_Body1">
For CRS 4.5(2), be aware of the following:
</p>
<a name="wp1198693"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">CRS is implemented as a standalone server with no support for high availability.
</p>
<a name="wp1198694"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">CRS
4.5(2) in the Cisco Unified Communications contact center environment
can only be handled as a "fresh" installation; upgrading from the
previous CRS system is not supported. You cannot upgrade to CRS 4.5(2)
from CRS Releases 3.1, 3.5 or 4.0; only a fresh install of CRS 4.5(2)
is supported.
</p>
<div class="Note1B"><img src="http://www.cisco.com/univercd/illus/images/note.gif"></div><hr class="Cautn1table">
<a name="wp1214540"></a><p class="pN1_Note1">
<b>Note </b><img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="1">However, you can upgrade from CRS 4.5(1)SR1 to CRS4.5(2).
</p>
<hr class="Cautn1table"><a name="wp1199246"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">CRS
4.5(2) also does not support data migration of configuration, scripts
and agent information from CRS Releases 3.1, 3.5, 4.0 or 4.5(2). You
must manually rebuild existing configurations and CRS scripts on the
freshly installed CRS 4.5(2) server.
</p>
<a name="wp1199270"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">Configuration
data and CRS scripts (both custom and standard) are stored in the CRS
database; not in the LDAP directory on the Unified CallManager.
</p>
<a name="wp1198857"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">You
should migrate all CRS applications that were previously co-resident
with the Unified CallManager to a different Cisco Media Convergence
Server (MCS).
</p>
<a name="wp1198746"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">You must use the new "Backup and Restore System for CRS4.5" utility to back up CRS data.
</p>
<a name="wp1197746"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="19">Ensure the following:
</p>
<a name="wp1199004"></a><p class="pBu2_Bullet2">
–<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="17">A valid DNS server is available to provide name resolution services for all cluster machines, including CRS machines.
</p>
<a name="wp1199005"></a><p class="pBu2_Bullet2">
–<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="17">A backup server is available for exclusively backing up the CRS database and is not used to back up other applications.
</p>
<a name="wp1203748"></a><p class="pBu2_Bullet2">
–<img src="http://www.cisco.com/univercd/illus/images/blank.gif" border="0" height="2" width="17">The BARS server is bundled and installed on the same CRS server or on a separate MCS server acting as the backup server."
</p><br><p class="pBu2_Bullet2">Jonathan<br></p><br><br><div><span class="gmail_quote">On 1/12/07, <b class="gmail_sendername">Jonathan Charles</b> <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Well, that is the question isn't it.<br><br>Will the scripts from IPCC 3.1 be able to be converted by UCCX
4.5 or will I have to rewrite it from scratch?<br><br>Will the agent's skills, stored in DC Directory, migrate to UCCX
4.5, or will I have to recreate them?<br><br>I have no problem with a full, clean install (in fact, in many cases, I prefer it, to clean out all the crap that gets dumped there...)...but seriously guys, this is bordering on nuts.
<br><br>I will keep looking, there is no upgrade doc per se for 4.5 (nothing that tells you what challenges (read: instant death) you will face for the migration...)<br><span class="sg"><br><br>Jonathan</span><div><span class="e" id="q_110175765f409d3d_2">
<br><br><br><div><span class="gmail_quote">
On 1/12/07, <b class="gmail_sendername">Voll, Scott</b> <<a href="mailto:Scott.Voll@wesd.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Scott.Voll@wesd.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="EN-US">
<div>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">I agree, but in the same token, you can
install the OS and IPCCx software pretty quickly and then use the same Scripts
/ prompts / etc I would guess it's going to be a few hours.</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Scott</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">PS. Thanks for doing all this research as
I'm going to be doing this in just a couple months. ;-)</span></font></p>
<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<div>
<div style="text-align: center;" align="center"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">
<hr align="center" size="2" width="100%">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On Behalf Of </span></b>Jonathan Charles<br>
<b><span style="font-weight: bold;">Sent:</span></b> Friday, January 12, 2007
9:07 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Lelio Fulgenzi<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><div><span>
<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] Upgrade
from CCM3.3 and CRS 3.1 to CCM5.1 and CRS4.5</span></div></span></font></p>
</div><div><span>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
<p style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">I don't believe I just
read this:<br>
<br>
"CRS 4.5(2) in the Cisco Unified Communications contact center environment
can only be handled as a "fresh" installation; upgrading from the
previous CRS system is not supported. You cannot upgrade to CRS 4.5(2) from CRS
Releases 3.1, 3.5 or 4.0; only a fresh install of CRS 4.5(2) is
supported."<br>
<br>
<a href="http://www.cisco.com/univercd/cc/td/doc/systems/unified/unified1/sum/ch2_prep.htm" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.cisco.com/univercd/cc/td/doc/systems/unified/unified1/sum/ch2_prep.htm
</a><br>
<br>
Is Cisco out of its mind? Are they high?<br>
<br>
They want all of these customers to upgrade to CCM 5, but they offer no upgrade
path for IPCC?<br>
<br>
This CANNOT be accurate.<br>
<br>
<br>
<br>
Jonathan</span></font></p>
<div>
<p><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On 1/12/07, <b><span style="font-weight: bold;">Lelio
Fulgenzi</span></b> <<a href="mailto:lelio@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">lelio@uoguelph.ca</a>>
wrote:</span></font></span></p>
<div bgcolor="#ffffff">
<div>
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Less headaches. ;)</span></font></p>
</div>
<blockquote style="border-style: none none none solid; border-color: -moz-use-text-color -moz-use-text-color -moz-use-text-color black; border-width: medium medium medium 1.5pt; margin: 5pt 0in 5pt 3.75pt; padding: 0in 0in 0in 4pt;">
<div style="font-size-adjust: none; font-stretch: normal;">
<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">----- Original Message ----- </span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p style="background: rgb(228, 228, 228) none repeat scroll 0% 50%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">
From:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> <a href="mailto:jonvoip@gmail.com" title="jonvoip@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Jonathan
Charles</a> </span></font></p>
</div>
<div><span>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">To:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> <a href="mailto:rratliff@cisco.com" title="rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Ryan
Ratliff</a> </span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">Cc:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> <a href="mailto:lelio@uoguelph.ca" title="lelio@uoguelph.ca" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
Lelio
Fulgenzi</a> ; <a href="mailto:cisco-voip@puck.nether.net" title="cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a> </span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">Sent:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> Friday, January
12, 2007 11:59 AM</span></font></p>
</div>
<div style="font-size-adjust: none; font-stretch: normal;">
<p><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; font-weight: bold;">Subject:</span></font></b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> Re: [cisco-voip] Upgrade
from CCM3.3 and CRS 3.1 to CCM5.1 and CRS 4.5</span></font></p>
</div>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</div>
<p style="margin-bottom: 12pt;"><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">That's ridiculous.</span></font></span><br>
<br>
<span>Why would have them install a separate CCM cluster for a call
center with 15 agents?</span><br>
<br>
<br>
<br>
<span>Jonathan</span></p>
<div>
<p><span><font face="Times New Roman" size="3"><span style="font-size: 12pt;">On 1/12/07, <b><span style="font-weight: bold;">Ryan
Ratliff </span></b><<a href="mailto:rratliff@cisco.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">rratliff@cisco.com</a>>
wrote:</span></font></span> </p>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;">I think others have done this with great success (separate cluster <br>
for IPCC).<br>
<br>
-Ryan<br>
<br>
On Jan 12, 2007, at 11:46 AM, Lelio Fulgenzi wrote:<br>
<br>
I never thought I'd say this, but I'm seriously considering that IPCC<br>
users be put on a seperate cluster. Upgrade the cluster only when <br>
necessary. When we last talked to our Cisco team there seemed to be<br>
no light at the end of the tunnel with respect to concurrent support<br>
for previous versions of IPCC.<br>
<br>
----- Original Message -----<br>
From: Jonathan Charles <br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
Sent: Friday, January 12, 2007 11:40 AM<br>
Subject: [cisco-voip] Upgrade from CCM3.3 and CRS 3.1 to CCM5.1 and<br>
CRS 4.5<br>
<br>
Curious... <br>
<br>
I know I need to upgrade them to CCM4.1 before I can go to 5.1..<br>
<br>
Do I need to go to IPCC 4.0 before 4.5, or can I go straight from<br>
CRS3.1 to 4.5?<br>
<br>
And is it really an upgrade or is it some disaster-fest, where I need <br>
to rebuild the IPCC applications.<br>
<br>
<br>
<br>
Jonathan<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net
</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
_______________________________________________ <br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></font></p>
</div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"><br>
<br>
</span></font></p>
</span></div>
</blockquote>
</div>
</div>
<p><font face="Times New Roman" size="3"><span style="font-size: 12pt;"> </span></font></p>
</span></div></div>
</div>
</blockquote></div><br>
</span></div></blockquote></div><br>