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<TITLE>Sample IPCC Express (enhanced) Scripts</TITLE>
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<P><FONT SIZE=2 FACE="Arial">We have developed a plan to utilize IPCC Express for our Customer Service Department. I've been playing around with the CRS Editor a bit. I have the prompt recorded with the audio options to the caller, I'm just struggling a little with the script syntax trying to create the "Press 1, 2, 3 or 4" to redirect the call based on what's pressed in the script. I've looked around a bit trying to find some sample scripts that fit closely to what I want but been unsuccessful. Does anyone know a good link with sample scripts I can choose from and/or download, or have any other ideas that might help give me a boost in the right direction? Thanks in advance.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Duane</FONT>
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