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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Be happy it was only 4:30am.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>My upgrade from 3.5.2 to 4.0.1sr1 was 22
hours, 3 engineers and 7 developers later.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I know what you’re saying.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Jonathan Charles<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, January 21, 2007
3:26 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Cisco Voip<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] IPCC
Upgrade from 3.1 to 4.0</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Oh, ran into something
hilarious...<br>
<br>
So, customer has IPCC 3.1, with standard licenses...<br>
<br>
He has scripts with JAVA steps.<br>
<br>
IPCC 4.0 standard does not support Java.<br>
<br>
So, had to get a temp license from Cisco (30 days)... <br>
<br>
Cust is pissed he now has to buy Enhanced licenses just to upgrade his
server...<br>
<br>
<br>
<br>
Jonathan<o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 1/21/07, <b><span style='font-weight:bold'>Jonathan
Charles</span></b> <<a href="mailto:jonvoip@gmail.com"> jonvoip@gmail.com</a>>
wrote:</span></font></span><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>First off, don't think it is going to work, it won't. <br>
<br>
The upgrade process, from a procedural stand-point, is, what is the word I am
looking for... nuts.<br>
<br>
First you spin the 4.0 CD and get a license file... no biggie, makes sense, why
install bunches of crap you aren't licensed for... <br>
<br>
Step two is where the world of computing loses all sense of sanity.<br>
<br>
You are presented with a screen that has two big buttons on it... 'back up' and
'restore' at first glance, they make no sense whatsoever, and to be honest, I
am going to give your first glance quite a bit of credit here, because the next
step you need to take seems idiotic and won't work. <br>
<br>
You are supposed to go to CallManager and run BARS and backup your 3.1 data.
Makes sense, you don't want to upgrade without a backup right?<br>
<br>
OK, you run the backup, it takes a short time (for me it was about 15 minutes).
<br>
<br>
Your next step though, seems like someone is screwing with you.<br>
<br>
Now, remember, you just backed up your data, what do you think the next step
might be? Upgrade IPCC to 4.0? Not even a little.<br>
<br>
The next step is to restore the data you just backed up, back to the box you
just backed up. <br>
<br>
And your brain is saying to yourself, 'um... the data is already there...'<br>
<br>
Anyway, you trust Cisco, I mean, the upgrade from CallManager 3.3 to 4.1 was so
easy a child could do it, so this shouldn't be as hard as it seems. <br>
<br>
The restore fails.<br>
<br>
You try it again and again, it fails over and over with error after error.<br>
<br>
You think to yourself, 'just install IPCC 4.0 on top of 3.1'<br>
<br>
Don't try it. It ain't gonna work. <br>
<br>
If you do try it, don't even think of selected the old 3.1 LDAP profile, cuz
then you are just going to be reminded of why everyone on Puck says, 'dude,
just do a clean install of IPCC 4...'<br>
<br>
Anyway, you call TAC, they chuckle and say, 'do a clean install...' <br>
<br>
So you do.<br>
<br>
And you wander into your house at 0430, when you thought you would be home at
9PM the previous night...<br>
<br>
<br>
<br>
<br>
<span class=sg>Jonathan</span><o:p></o:p></span></font></p>
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