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<DIV dir=ltr align=left><SPAN class=296530114-22012007><FONT face=Arial
color=#0000ff size=2>I've run into this in the past. If the customer has
SASU, you should be able to get the enhanced license at no cost if they were
using the features not available in the newer version. I've run into this
with database dips as well in 3.1 enhanced when it was lost in 3.5 enhanced and
required premium. </FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Jonathan
Charles<BR><B>Sent:</B> Sunday, January 21, 2007 6:26 PM<BR><B>To:</B> Cisco
Voip<BR><B>Subject:</B> Re: [cisco-voip] IPCC Upgrade from 3.1 to
4.0<BR></FONT><BR></DIV>
<DIV></DIV>Oh, ran into something hilarious...<BR><BR>So, customer has IPCC 3.1,
with standard licenses...<BR><BR>He has scripts with JAVA steps.<BR><BR>IPCC 4.0
standard does not support Java.<BR><BR>So, had to get a temp license from Cisco
(30 days)... <BR><BR>Cust is pissed he now has to buy Enhanced licenses just to
upgrade his server...<BR><BR><BR><BR>Jonathan<BR><BR>
<DIV><SPAN class=gmail_quote>On 1/21/07, <B class=gmail_sendername>Jonathan
Charles</B> <<A href="mailto:jonvoip@gmail.com"> jonvoip@gmail.com</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">First
off, don't think it is going to work, it won't. <BR><BR>The upgrade process,
from a procedural stand-point, is, what is the word I am looking for...
nuts.<BR><BR>First you spin the 4.0 CD and get a license file... no biggie,
makes sense, why install bunches of crap you aren't licensed for...
<BR><BR>Step two is where the world of computing loses all sense of
sanity.<BR><BR>You are presented with a screen that has two big buttons on
it... 'back up' and 'restore' at first glance, they make no sense whatsoever,
and to be honest, I am going to give your first glance quite a bit of credit
here, because the next step you need to take seems idiotic and won't work.
<BR><BR>You are supposed to go to CallManager and run BARS and backup your 3.1
data. Makes sense, you don't want to upgrade without a backup
right?<BR><BR>OK, you run the backup, it takes a short time (for me it was
about 15 minutes). <BR><BR>Your next step though, seems like someone is
screwing with you.<BR><BR>Now, remember, you just backed up your data, what do
you think the next step might be? Upgrade IPCC to 4.0? Not even a
little.<BR><BR>The next step is to restore the data you just backed up, back
to the box you just backed up. <BR><BR>And your brain is saying to yourself,
'um... the data is already there...'<BR><BR>Anyway, you trust Cisco, I mean,
the upgrade from CallManager 3.3 to 4.1 was so easy a child could do it, so
this shouldn't be as hard as it seems. <BR><BR>The restore fails.<BR><BR>You
try it again and again, it fails over and over with error after
error.<BR><BR>You think to yourself, 'just install IPCC 4.0 on top of
3.1'<BR><BR>Don't try it. It ain't gonna work. <BR><BR>If you do try it, don't
even think of selected the old 3.1 LDAP profile, cuz then you are just going
to be reminded of why everyone on Puck says, 'dude, just do a clean install of
IPCC 4...'<BR><BR>Anyway, you call TAC, they chuckle and say, 'do a clean
install...' <BR><BR>So you do.<BR><BR>And you wander into your house at 0430,
when you thought you would be home at 9PM the previous night...<BR><SPAN
class=sg><BR><BR><BR><BR>Jonathan<BR></SPAN></BLOCKQUOTE></DIV><BR></BODY></HTML>
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