<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><P>hi</P>
<P> </P>
<P>i got ccm 4.1.3 and trying to install attendant console for the operator</P>
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<P>operator has 7960 ip phone (DN= 5082)</P>
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<P>i cretaed < ac > user in the global directory and checked the box >> Enable CTI Application Use and Call Park Retrieval Allowed .. also associated this user with 7960 ip phone number 5082 and attendnat console pilot number 5098.</P>
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<P>also i created a attendantconsole pilot number which is 5098</P>
<P>and created hunt group . and add attendantconsole pilot number as a member of this hunt group(5098)</P>
<P>and also i installed console client into the operator pc/ i can login to attendant console program and also i can see directory is ok ..but when i try to dial any extension i got an error ' no lines available to make a new call' </P>
<P>also if i try to call 5098 from any ip phone the call fails and gives busy signal</P>
<P> </P>
<P>any idea pls. also i can share printscreens if anyone needs.</P>
<P>thanks a lot </P>
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<P> </P></div><br>
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