I had the same problem with a DL380 with dual 2.4Ghz processors and 2 72GBs...<br><br>I would need to remove a processor to install CCM5...<br><br>Or add two more 72GB HDs...<br><br>It doesn't make any sense...<br><br>
<br><br>Jonathan<br><br><div><span class="gmail_quote">On 1/29/07, <b class="gmail_sendername">Ryan Ratliff</b> <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
You should not have to mess with the HWTABLE.data file at all. Cisco<br>works with IBM and HP to test very specific builds and those are the<br>machines we support. If you have ordered a server using the part<br>numbers at
<a href="http://www.cisco.com/en/US/products/hw/voiceapp/ps378/">http://www.cisco.com/en/US/products/hw/voiceapp/ps378/</a><br>prod_brochure09186a0080107d79.html (that says it is supported for<br>5.0) and it will not install then you should contact TAC. I know
<br>there was an issue with IBM recently where they changed a machine<br>type in hardware that caused some servers to be rejected even though<br>they should have been supported (probably the issue you ran into). I<br>know of no such issue with HP servers.
<br><br>I find it interesting that table 23 in the link above does not even<br>list a DL380 3.0GHz dual processor yet higher up in the page it<br>clearly lists several DL380-G3 servers that are supported. Note you<br>do not see a DL380-G4 with a
3.0GHz processor anywhere on that page.<br><br>Going forward you will indeed see the same strict hardware<br>requirements enforced. We put the links out there so that customers<br>don't get in the situation that you describe.
<br><br>-Ryan<br><br>On Jan 29, 2007, at 8:24 AM, Andre Beck wrote:<br><br>Trying to install 5.0 on a DL380, I'm getting the unsupported plattform<br>blurb. Quite surprisingly, as the machine is well in the specs, but not
<br>completely unexpected, as I've already had to patch HWTABLE.data for a<br>supposedly supported IBM x346 which happened to have the wrong letters<br>in the PROM platform name.<br><br>> From HWTABLE.data:<br><br>
VENDOR, #CPU, CLOCK, MEM ,Hard_Disk,,Product_Name, == ,HWTYPE<br>------ ---- ----- --- --------- ------------ ------<br>[...]<br>HP, 2, 3400, 4096 ,4x72 SCSI,,ProLiant DL380 G4, ,7845H,<br>HP, 2, 3066, 4096 ,4x72 SCSI,,ProLiant DL380 G3, ,7845H,
<br>HP, 2, 2400, 4096 ,4x72 SCSI,,ProLiant DL380 G3, ,7845H,<br>HP, 1, 3400, 2048 ,2x72 SCSI,,ProLiant DL380 G4, ,7835H,<br>HP, 1, 3066, 2048 ,2x72 SCSI,,ProLiant DL380 G3, ,7835H,<br>HP, 1, 2400, 2048 ,2x72 SCSI,,ProLiant DL380 G3, ,7835H,
<br>[...]<br><br>Argh. So you can install on a G3 with 3GHz CPU, or on a G4 with 3.4GHz<br>CPU, but not on a G4 with 3GHz CPU, despite every spec is completely<br>fulfilled? How silly is that?<br><br>I can patch HWTABLE.data
and rebuild the DVD no problem, but what scares<br>me is that future installers will be signed (that means no way to tinker<br>with the incomplete hardware database) and this madness might happen in<br>the middle of an upgrade with TAC just telling me that it's my problem
<br>because a chassis with an airbrushed pink front is of course not in the<br>scope of supported models. Does anyone know if this hardware check is<br>about to be repeated when adding updates to an existing installation or
<br>if Cisco is extending the hardware database at least so it matches any<br>OEM model that is sufficiently in spec?<br><br>TIA,<br>Andre.<br>--<br> The _S_anta _C_laus _O_peration<br> or "how to turn a complete illusion into a neverending money source"
<br><br>-> Andre Beck +++ ABP-RIPE +++ IBH Prof. Dr. Horn GmbH, Dresden <-<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
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