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<DIV><SPAN class=896493013-31012007><FONT face=Arial><FONT color=#0000ff><FONT
size=2>Hi Karl - Yes, we have had <SPAN class=232093413-31012007>several
</SPAN>7940's (and a few 7960's) have the same problem - where the hookswitch
fails. In most cases, the phones had been deployed to public recreational
facilities where there are indoor pools. I've heard that chlorine can
buildup on the hook-switch mechanism.<SPAN class=232093413-31012007> We
have had others in office buildings experience the same problem to a lesser
degree.</SPAN></FONT></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=896493013-31012007><FONT face=Arial><FONT color=#0000ff><FONT
size=2><SPAN
class=232093413-31012007></SPAN></FONT></FONT></FONT></SPAN> </DIV>
<DIV><SPAN class=896493013-31012007><FONT face=Arial color=#0000ff size=2>There
is a paper which I'll forward to you on how to deal with hook-switch
problems:</FONT></SPAN></DIV>
<DIV><SPAN class=896493013-31012007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV></DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><B><I><FONT face="Book Antiqua" size=2>Cathy
Poper</FONT></I></B><I></I></SPAN> <BR><SPAN lang=en-us><FONT face=Arial
size=2>City of Hamilton/IT Services</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial size=2>Network Support Analyst</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>55 York Blvd., 6th floor</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Hamilton, Ontario</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Canada</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>L8L 3K7</FONT><I></I></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>Tel: 905-546-2424 x5481</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Fax: 905-546-2333</FONT></SPAN>
<BR><SPAN lang=en-us><U><I><FONT face=Arial
size=2>cpoper@hamilton.ca</FONT></I></U><I></I></SPAN> </P>
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<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Rubottom, Karl<BR><B>Sent:</B> Tuesday, January 30, 2007
7:39 PM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B>
[cisco-voip] 7940 Sticking?<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal>We have had an unusual amount of 7940’s die in the past few
months with the physical handset on hook button no properly lifting and
answering the call. Are we the first to have this happen, or is this a
known problem?<o:p></o:p></P></DIV></BLOCKQUOTE></BODY></HTML>