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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Check the service Exchange MTA is stopped.
It routes from MAPI to the Message Store. Restart if needed. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Kris Seraphine<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, January 31, 2007
3:20 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Navarro, Ferdinand<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Unity
lost messages</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>If Unity cannot deliver a
message for some reason it often goes to the UnaddressedMessages distribution
list. By default only the Example Administrator is a member of that list
so unless you added real subscribers, the messages may be sitting in that mailbox.
<br>
<br>
If Unity cannot connect to the Exchange server, it will store new messages in
the \commserver\unitymta directory. Once the Exchange server is back
online it should deliver the messages to the correct mailboxes although I've
seen messages in the \commserver\unitymta\failed directory before (I'm not sure
why they were there). <o:p></o:p></span></font></p>
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<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 1/31/07, <b><span style='font-weight:bold'>Navarro,
Ferdinand</span></b> <<a href="mailto:Ferdinand.Navarro@ficoh.com">Ferdinand.Navarro@ficoh.com</a>>
wrote:</span></font></span><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Has anyone encountered users mentioning that callers have
left voicemails for them but when the users check their voicemail box, it's not
there?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Also, where does voicemails get stored when MS Exchange is
not available and does it get transfered to the MS Exchange when it comes back
online?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>This is for Unity version 4.1.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><b><font size=4 face=Tahoma><span style='font-size:13.5pt;font-family:Tahoma;
font-weight:bold'>Ferdinand J. Navarro</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
</span></font><font size=1 face=Tahoma><span style='font-size:7.5pt;font-family:
Tahoma'>Network Engineer and LAN Administrator<br>
First Insurance Company of HI, Ltd.<br>
<st1:address w:st="on"><st1:Street w:st="on">1100 Ward Avenue</st1:Street> <st1:City
w:st="on">Honolulu</st1:City>, <st1:State w:st="on">HI</st1:State> <st1:PostalCode
w:st="on">96814</st1:PostalCode></st1:address><br>
808.527.7752 (phone) | 808.543.3201 (fax)<br>
email:<u> <a href="mailto:ferdinand.navarro@ficoh.com" target="_blank">ferdinand.navarro@ficoh.com</a></u></span></font>
<o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
kris seraphine <o:p></o:p></span></font></p>
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