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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Just as an FYI this is what I got from one of my TAC cases:
Did anyone know about the Firmware issue with the phones?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>And based on another TAC case you also need to do the Java
update for IPCCx……. Hope this all helps.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>1) The
Windows 2000 OS fix is tracked by CSCsf07541. It is currently available
beginning with Windows OS 2000.4.2sr14, 2000.4.3aSR7, and 2000.4.4sr2. This
Windows OS fix ensures that the local time on the server console is correct,
and subsequently items like log file time stamps are correct.</span></font><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>DOWNLOAD:
</span></font><a href="http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des"
title="http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des"><font size=2
title="http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des"><span
style='font-size:10.0pt'>http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des</span></font></a><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>2) The
CallManager application fix is tracked by CSCsf07523. It is currently available
beginning with CallManager 3.3(5)es56, 4.1(3)es89.1, and 4.2(3)es11.1. This
CallManager application fix ensures that the phones display the correct local
time (based on configured date/time groups) and features such as time-of-day
routing are also handled correctly. There is also a plan to release this fix as
a standalone patch also and it is currently planned for release by the end of
this month.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>DOWNLOAD:
Engineering Specials are sent by request only. If you like the latest please
send me the version you are currently running otherwise you can wait till the
end of the month when it should be posted on Cisco.com.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>3) Java
based IP Phones (7906/7911/7931/7941/7961/797x) also require a firmware update,
tracked by CSCse47164. These phones should be upgraded to firmware 8.2(1) and
higher.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>DOWNLOAD:
</span></font><a href="http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser"
title="http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser"><font size=2
title="http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser"><span
style='font-size:10.0pt'>http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser</span></font></a><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>4) For
IOS based devices, this issue is tracked by CSCse78963. For CatOS based
devices, this issue is tracked by CSCse79110. The only real impact would be for
SRST mode... if a device failed over to SRST mode during the four-week gap, the
time displayed on the phone would be off by one hour.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>Short of
upgrading to a fixed IOS/CatOS version, the following IOS/CatOS configuration
statement will also handle the time change: (example is for the US/Pacific time
zone) For IOS: <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>"clock
summer-time PDT recurring 2 Sun Mar 2:00 1 Sun Nov 2:00"<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>For
CatOS:<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>"set
summertime enable PDT"<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>"set
summertime recurring second Sun Mar 02:00 first Sun Nov 02:00 60<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>5) For
currently supported versions of Unity - 4.0(5), 4.1(1), 4.2(1) - the JVM
version installed is 1.4.0_01-b03 and is custom for Unity. You will need to
download the Sun Java SE TZupdater Tool and take the following steps:<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>a) Stop
the Tomcat service on the Unity server. During this time CPCA, Unity Inbox, and
Concerto will not function. <o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>b) Unzip
the contents of the patch from the below link to a folder of your choice. There
should now be a file present named "tzupdater.jar"<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>c) Open a
command-line window and browse to the path where "tzupdater.jar" is
located.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>d) Issue
the follow from the command-line:<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>"X:\CommServer\cscoserv\Java2SDK\jre\bin\java
-jar tzupdater.jar -u -v"<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>where
"X" is the correct drive-letter for path
"\Commserver\cscoserv" and "u" and "v" are both
lower-case letters.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>TZupdater
Tool: </span></font><a href="http://java.sun.com/javase/tzupdater_README.html"
title="http://java.sun.com/javase/tzupdater_README.html"><font size=2
title="http://java.sun.com/javase/tzupdater_README.html"><span
style='font-size:10.0pt'>http://java.sun.com/javase/tzupdater_README.html</span></font></a><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>6) For
Microsoft Products in relation to the Cisco Unity Product. Windows<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>2003 SP1
and Exchange 2003 SP2 updates are available at Microsoft Update.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>The
official Microsoft policy on both Windows 2000 and Exchange 2000 is that it has
passed the end of Mainstream Support and will not be receiving an update
without Extended Hotfix Support. But all versions of Windows can be manually
updated using the tzedit.exe utility or other techniques documented in
Knowledge Base article 914387 and similar articles for other countries, which
is the preferred method of remediation for any product outside of Mainstream
Support. (The tzedit.exe tool allows you to create and edit time zone entries
for the Date/Time settings in the Control Panel, especially for daylight-saving
time). With Exchange 2000 primary voice processing functionality should not be
impacted.<o:p></o:p></span></font></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>TZEdit
Guide: </span></font><a
href="http://support.microsoft.com/default.aspx/kb/914387"
title="http://support.microsoft.com/default.aspx/kb/914387"><font size=2
title="http://support.microsoft.com/default.aspx/kb/914387"><span
style='font-size:10.0pt'>http://support.microsoft.com/default.aspx/kb/914387</span></font></a><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>MS 2007
Guide: </span></font><a
href="http://www.microsoft.com/windows/timezone/dst2007.mspx"
title="http://www.microsoft.com/windows/timezone/dst2007.mspx"><font size=2
title="http://www.microsoft.com/windows/timezone/dst2007.mspx"><span
style='font-size:10.0pt'>http://www.microsoft.com/windows/timezone/dst2007.mspx</span></font></a><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>MICROSOFT
UPDATE: </span></font><a href="http://update.microsoft.com/microsoftupdate/"
title="http://update.microsoft.com/microsoftupdate/"><font size=2
title="http://update.microsoft.com/microsoftupdate/"><span style='font-size:
10.0pt'>http://update.microsoft.com/microsoftupdate/</span></font></a><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>DOWNLOAD:
The Windows 2000 Update available by request only.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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