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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Does anyone have a good document on how to configure IPCC Express Agent Monitoring? I have it configured properly according to all of the documents I can find. However, I am still not able to hear anything. And when I record the file is empty. Thanks!</FONT></DIV></DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on behalf of Mladen Milanovic<BR><B>Sent:</B> Thu 2/1/2007 10:43 AM<BR><B>To:</B> gokhan senol; cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] ccm 4.1.3 busylamp configuration ?<BR></FONT><BR></DIV>
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<DIV dir=ltr align=left><SPAN class=640354217-01022007><FONT face=Arial color=#0000ff size=2>BLF unfrtenetly is not supported in the CCM earlier than 5.X. Only way is to configure shared line on the 7914 and make them to not ring when there is incomming call. </FONT></SPAN></DIV>
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<DIV dir=ltr align=left><SPAN class=640354217-01022007><FONT face=Arial color=#0000ff size=2>M</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>gokhan senol<BR><B>Sent:</B> Thursday, February 01, 2007 7:58 AM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] ccm 4.1.3 busylamp configuration ?<BR></FONT><BR></DIV>
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<P>i got ccm 4.1.3 </P>
<P>manager uses 7960 and</P>
<P>manager assistant uses 7960 with 2 expansion modules</P>
<P> </P>
<P>i couldnt find how to configure BusyLampField. i want assistant to see if the line is busy or not, before transfering the call</P>
<P> </P>
<P>any idea</P>
<P>thanks</P>
<P> </P></DIV><BR>
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