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<p class=MsoNormal><span style='color:#1F497D'>Check to make sure she does not
have a shared line appearance (or the same number on her phone twice).<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Don Click<br>
<b>Sent:</b> Friday, February 02, 2007 9:44 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] ipcc express agent problem<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Me again <span style='font-family:Wingdings'>J</span>
I also am running into a problem where one of my supervisors are unable to “go
ready” with the agent. She clicks the button to “go ready”, it flashes
for a second, then puts her in “reserved” state. This is the only user of 30 in
that queue this is happening to. <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any tips appritiated!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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