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<p class=MsoNormal><span style='color:#1F497D'>Once I removed CiscoPrivateUser
I could login with CCMSysUser on CCMUser.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Via ADSIEdit none of my values
are populated for </span>ciscoatUserProfile, ciscoatuserProfileString, and
ciscoatGUID, should they be?<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Tuesday, February 06, 2007 3:32 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Ideas for troubleshooting CCMSysUser<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>In ADSIEdit should CCMSysUser have attributes for
ciscoatUserProfile, ciscoatuserProfileString, and ciscoatGUID? I had a few
regular users in Global Directory whom I could not associate a Device (Phone)
to them until I removed any attribute for ciscoatX via ADSIEdit on the Domain
Controller.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Here is what I have done so far, CallManager 4.1(3)SR4d,
Active Directory integrated, ran CCMPwdChanger after AD integration, rebooted
everything multiple times, can login to Windows Workstations using CCMSysUser,
reverse decrypted the registry value for Password, ran sniffer traces they
shows LDAP success for CCMSysUser, Domain Controller Security Log shows plenty
of Successful Logins (event 548,547) for CCMSysUser.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am unable to login to <a href="https://server/ccmuser">https://server/ccmuser</a>
with CCMSysUser is my only clue. Previous forum posts from Ryan/Wes indicate
this should work, but doesn’t the CCMSysUser have CiscoPrivateUser making
ccmuser not able to login right?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error<o:p></o:p></p>
<p class=MsoNormal>Event Source: Cisco CTIManager<o:p></o:p></p>
<p class=MsoNormal>Event
Category:
None<o:p></o:p></p>
<p class=MsoNormal>Event
ID:
3<o:p></o:p></p>
<p class=MsoNormal>Date:
2/6/2007<o:p></o:p></p>
<p class=MsoNormal>Time:
3:27:34 PM<o:p></o:p></p>
<p class=MsoNormal>User:
N/A<o:p></o:p></p>
<p class=MsoNormal>Computer:
NEMCCM01<o:p></o:p></p>
<p class=MsoNormal>Description:<o:p></o:p></p>
<p class=MsoNormal>Error: kCtiProviderOpenFailure - CTI application failed to
open provider<o:p></o:p></p>
<p class=MsoNormal> CTIconnectionId: 15502<o:p></o:p></p>
<p class=MsoNormal> Login User Id: CCMSysUser<o:p></o:p></p>
<p class=MsoNormal> Reason code.: -1932787616<o:p></o:p></p>
<p class=MsoNormal> IPAddress: <o:p></o:p></p>
<p class=MsoNormal> App ID: Cisco CTIManager<o:p></o:p></p>
<p class=MsoNormal> Cluster ID: StandAloneCluster<o:p></o:p></p>
<p class=MsoNormal> Node ID: 10.20.28.10<o:p></o:p></p>
<p class=MsoNormal>Explanation: Application is unable to open provider.<o:p></o:p></p>
<p class=MsoNormal>Recommended Action: Check the reason code and correct the
problem. Restart CTIManager if problem persists..<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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