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<DIV><FONT size=2>I believe Call Handler reports gives something like
this...</FONT></DIV>
<DIV> </DIV>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...there's no such thing as a bad timbit...<BR></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=rsingleton@novateck.com href="mailto:rsingleton@novateck.com">Robert
Singleton</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, February 08, 2007 3:57
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Who's Pressing
What?</DIV>
<DIV><BR></DIV>On Thu, 2007-02-08 at 10:40 -0500, Todd Franklin wrote:<BR>>
Is there a way in Unity, when I have an auto attendant setup, to see<BR>>
how many of the routes are being used and how often??? For
example,<BR>> how many times does someone press 3 to be transferred to
Accounting or<BR>> 4 to be transferred to Billing???? <BR><BR>I track this
sort of thing in CDR, though thus far, no one here has<BR>wanted that
periodically.<BR><BR>Robert<BR><BR>P.S. Shhhhh! Someone here might hear you!
:)<BR><BR><BR><BR>_______________________________________________<BR>cisco-voip
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