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<p class=MsoNormal>My dedicated MoH server decided it needed a rest, and we
started hearing two beeps when on Hold this morning instead of Lionel Richie<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>While resetting the MoH service is the easy fix, any ideas
what happened to break MoH/IP Voice Media Streaming? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CallManager 4.1(3)SR4d<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I checked the Event Viewer logs and in the early night it
did this;<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error<o:p></o:p></p>
<p class=MsoNormal>Event Source: Cisco MOH Audio Translator<o:p></o:p></p>
<p class=MsoNormal>Event Category: None<o:p></o:p></p>
<p class=MsoNormal>Event ID: 3<o:p></o:p></p>
<p class=MsoNormal>Date: 2/8/2007<o:p></o:p></p>
<p class=MsoNormal>Time: 12:46:01 AM<o:p></o:p></p>
<p class=MsoNormal>User: N/A<o:p></o:p></p>
<p class=MsoNormal>Computer: JAXMOH03<o:p></o:p></p>
<p class=MsoNormal>Description:<o:p></o:p></p>
<p class=MsoNormal>Error: ERROR: Unable to GetNodeName.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Error<o:p></o:p></p>
<p class=MsoNormal>Event Source: Cisco IP Voice Media Streaming App<o:p></o:p></p>
<p class=MsoNormal>Event Category: None<o:p></o:p></p>
<p class=MsoNormal>Event ID: 3<o:p></o:p></p>
<p class=MsoNormal>Date: 2/8/2007<o:p></o:p></p>
<p class=MsoNormal>Time: 12:46:57 AM<o:p></o:p></p>
<p class=MsoNormal>User: N/A<o:p></o:p></p>
<p class=MsoNormal>Computer: JAXMOH03<o:p></o:p></p>
<p class=MsoNormal>Description:<o:p></o:p></p>
<p class=MsoNormal>Error: kDBCheckDblGetNodeNameFailed - Database layer select
my process node failure.<o:p></o:p></p>
<p class=MsoNormal> App ID: Cisco IP Voice Media Streaming App<o:p></o:p></p>
<p class=MsoNormal> Cluster ID: StandAloneCluster<o:p></o:p></p>
<p class=MsoNormal> Node ID: 10.20.29.30<o:p></o:p></p>
<p class=MsoNormal>Explanation: The database layer was unable to find/determine
the current node on which this service is running.<o:p></o:p></p>
<p class=MsoNormal>Recommended Action: Configure the database properly..<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jason
Aarons</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Consultant</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.dimensiondata.com/na"><span style='color:blue'>http://www.dimensiondata.com/na</span></a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>904-338-3245
cell</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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