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<DIV dir=ltr align=left><SPAN class=826525317-08022007><FONT face=Arial
color=#0000ff size=2>I have a single DID that is being redirected to our
receptionist. Is there any reason why I should not reset the Route Point
which comes up as "not found".</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P align=left><FONT face=Arial color=#0000ff size=2>Steve Miller<BR>Telecom
Engineer<BR>Dickstein Shapiro LLP<BR>1825 Eye Street NW | Washington, DC
20006<BR>Tel (202) 420-3370 Fax (202)-330-5607<BR></FONT><A
href="mailto:millers@dicksteinshapiro.com"><FONT face=Arial
size=2>millers@dicksteinshapiro.com</FONT></A><FONT face=Arial color=#0000ff
size=2> </FONT></P>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Jason Aarons
(US)<BR><B>Sent:</B> Thursday, February 08, 2007 11:07 AM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Cisco IP Voice Media
Streaming App > Unable to GetNodeName.<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal>My dedicated MoH server decided it needed a rest, and we
started hearing two beeps when on Hold this morning instead of Lionel
Richie<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>While resetting the MoH service is the easy fix, any ideas
what happened to break MoH/IP Voice Media Streaming? <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>CallManager 4.1(3)SR4d<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>I checked the Event Viewer logs and in the early night it did
this;<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Event Type:
Error<o:p></o:p></P>
<P class=MsoNormal>Event Source: Cisco MOH Audio
Translator<o:p></o:p></P>
<P class=MsoNormal>Event
Category:
None<o:p></o:p></P>
<P class=MsoNormal>Event
ID:
3<o:p></o:p></P>
<P
class=MsoNormal>Date:
2/8/2007<o:p></o:p></P>
<P
class=MsoNormal>Time:
12:46:01 AM<o:p></o:p></P>
<P
class=MsoNormal>User:
N/A<o:p></o:p></P>
<P
class=MsoNormal>Computer:
JAXMOH03<o:p></o:p></P>
<P class=MsoNormal>Description:<o:p></o:p></P>
<P class=MsoNormal>Error: ERROR: Unable to GetNodeName.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Event Type:
Error<o:p></o:p></P>
<P class=MsoNormal>Event Source: Cisco IP Voice Media
Streaming App<o:p></o:p></P>
<P class=MsoNormal>Event
Category:
None<o:p></o:p></P>
<P class=MsoNormal>Event
ID:
3<o:p></o:p></P>
<P
class=MsoNormal>Date:
2/8/2007<o:p></o:p></P>
<P
class=MsoNormal>Time:
12:46:57 AM<o:p></o:p></P>
<P
class=MsoNormal>User:
N/A<o:p></o:p></P>
<P
class=MsoNormal>Computer:
JAXMOH03<o:p></o:p></P>
<P class=MsoNormal>Description:<o:p></o:p></P>
<P class=MsoNormal>Error: kDBCheckDblGetNodeNameFailed - Database layer select
my process node failure.<o:p></o:p></P>
<P class=MsoNormal> App ID: Cisco IP Voice Media Streaming
App<o:p></o:p></P>
<P class=MsoNormal> Cluster ID: StandAloneCluster<o:p></o:p></P>
<P class=MsoNormal> Node ID: 10.20.29.30<o:p></o:p></P>
<P class=MsoNormal>Explanation: The database layer was unable to find/determine
the current node on which this service is running.<o:p></o:p></P>
<P class=MsoNormal>Recommended Action: Configure the database
properly..<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><o:p> </o:p></SPAN></P>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Jason
Aarons</SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">Consultant</SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"><o:p></o:p></SPAN></P></TD>
<TD
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vAlign=top width=458>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A
href="http://www.dimensiondata.com/na"><SPAN
style="COLOR: blue">http://www.dimensiondata.com/na</SPAN></A></SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">904-338-3245
cell</SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"><o:p></o:p></SPAN></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><SPAN
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'">For urgent issues
notify your Project Manager, for 24x7 support contact the Dimension Data NOC at
800-974-6584.</SPAN><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman','serif'"> </SPAN><o:p></o:p></P></DIV>
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