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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Hi<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Maybe you have the famous
“I’ll just unplug this machine for I while so that I can plug in my
vacuum cleaner, they will never notice…” cleaning-lady syndrome…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>I have not seen this with
Media streaming but i remember back in my mind somewhere that we had a similar
problem. The problem was that the switch that the server was connected to died
and came back. During this time the network interface went down which led to
the fact that the some services could not find the name of the current server. I
believe it was CDR insert that stopped for me. This may be completely wrong for
your case but maybe worth having a look at. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>/Peter<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>Från:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco</span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>För
</span></b>Jason Aarons (US)<br>
<b><span style='font-weight:bold'>Skickat:</span></b> Thursday, February 08,
2007 5:07 PM<br>
<b><span style='font-weight:bold'>Till:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Ämne:</span></b> [cisco-voip] Cisco IP Voice
Media Streaming App > Unable toGetNodeName.</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>My dedicated MoH server decided it needed a rest, and we started
hearing two beeps when on Hold this morning instead of Lionel Richie<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>While resetting the MoH service is the easy fix, any ideas what
happened to break MoH/IP Voice Media Streaming? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>CallManager 4.1(3)SR4d<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>I checked the Event Viewer logs and in the early night it did this;<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event Type: Error<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event Source: Cisco MOH Audio Translator<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event Category:
None<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event ID:
3<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Date:
2/8/2007<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Time:
12:46:01 AM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>User:
N/A<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Computer:
JAXMOH03<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Description:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Error: ERROR: Unable to GetNodeName.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event Type: Error<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event Source: Cisco IP Voice Media Streaming App<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event Category:
None<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Event ID:
3<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Date:
2/8/2007<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Time:
12:46:57 AM<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>User:
N/A<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Computer:
JAXMOH03<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Description:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Error: kDBCheckDblGetNodeNameFailed - Database layer select my process
node failure.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'> App ID: Cisco IP Voice Media Streaming App<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'> Cluster ID: StandAloneCluster<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'> Node ID: 10.20.29.30<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Explanation: The database layer was unable to find/determine the
current node on which this service is running.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'>Recommended Action: Configure the database properly..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-US style='font-size:
11.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
style='border-collapse:collapse'>
<tr>
<td width=132 valign=top style='width:99.0pt;border:solid windowtext 1.0pt;
padding:0cm 5.4pt 0cm 5.4pt'>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jason Aarons</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Consultant</span></font><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</td>
<td width=458 valign=top style='width:343.8pt;border:solid windowtext 1.0pt;
border-left:none;padding:0cm 5.4pt 0cm 5.4pt'>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a href="http://www.dimensiondata.com/na">http://www.dimensiondata.com/na</a></span></font><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>904-338-3245 cell</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>For urgent issues notify your Project Manager, for
24x7 support contact the Dimension Data NOC at 800-974-6584.</span></font><font
size=3 face="Times New Roman"><span lang=EN-US style='font-size:12.0pt;
font-family:"Times New Roman"'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman"'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
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