Yeah, in the traces, a call ID of 0x1XXX means it came from telco, and a 0x9XXX means it came from you...<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 2/14/07, <b class="gmail_sendername">Matt Slaga (US)
</b> <<a href="mailto:Matt.Slaga@us.didata.com">Matt.Slaga@us.didata.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
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<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Definitely check to see which side the disconnect came from. </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
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<p><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Wednesday, February 14, 2007 3:30 PM<br>
<b>To:</b> Voll, Scott<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">cisco-voip@puck.nether.net</a><span class="q"><br>
<b>Subject:</b> Re: [cisco-voip] hang ups</span></span></p>
</div>
<p> </p><div><span class="e" id="q_110c1f63ef73d3a6_3">
<p style="margin-bottom: 12pt;">Usually we get Unkown from cell
phone carriers who don't have CID...<br>
<br>
I would look at the traces, and plug em into TranslatorX and search by the
extension that was dialed... then poke around for one that doesn't have normal
call clearing... <br>
<br>
<br>
<br>
Jonathan</p>
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<p><span>On 2/14/07, <b>Voll, Scott</b> <<a href="mailto:Scott.Voll@wesd.org" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Scott.Voll@wesd.org</a>> wrote:</span></p>
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<div>
<p><span style="font-size: 10pt;">I'm
receiving complaints from my users about multiple hang up calls a day from
caller id unknown. I have searched the CDR's and I see the call and
there's no caller ID coming in. is this an issue with my CM 4.1.3sr2 or
is this a Telco issue? How do I troubleshoot this either way?</span></p>
<p><span style="font-size: 10pt;"> </span></p>
<p><span style="font-size: 10pt;">Scott</span></p>
</div>
</div>
<p style="margin-bottom: 12pt;"><br>
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<p> </p>
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