Usually we get Unkown from cell phone carriers who don't have CID...<br><br>I would look at the traces, and plug em into TranslatorX and search by the extension that was dialed... then poke around for one that doesn't have normal call clearing...
<br><br><br><br>Jonathan<br><br><div><span class="gmail_quote">On 2/14/07, <b class="gmail_sendername">Voll, Scott</b> <<a href="mailto:Scott.Voll@wesd.org">Scott.Voll@wesd.org</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I'm receiving complaints from my users about multiple
hang up calls a day from caller id unknown. I have searched the CDR's
and I see the call and there's no caller ID coming in. is this an issue
with my CM 4.1.3sr2 or is this a Telco issue? How do I troubleshoot this
either way?</span></font></p>
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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Scott</span></font></p>
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