Is it a PRI to the PBX?<br><br>If so, do a show controllers T1 and see if you are getting incremental errors on the T1.<br><br>If echo, play with the db gain and attenuation on the voice-port...<br><br><br>Jonathan<br><br>
<div><span class="gmail_quote">On 2/15/07, <b class="gmail_sendername">Israel Lang</b> <<a href="mailto:zephy316@gmail.com">zephy316@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
It has been a while since I have had to troubleshoot quality issues and so my skills aren't where they use to be.<br><br>We have had about 12 inches of snow the last two days. Employees came in today. Callers (PSTN side) began complaining that some not all calls were very bad on their end (PSTN side). IP Phone users have perfect call quality on their ends. This system has been in production for about 5 years with no echo issues and the voice gateway was replaced this past summer and we have had no issues.
<br><br><br><br>IP Phone<---------->Voice Gateway<-------------->PSTN<--------------->Analog/PBX/Etc.<br><br><br>Any thoughts on where to start looking for the issue? Perhaps just an issue with all the snow?
<br clear="all"><span class="sg"><br>-- <br>Have a great day!!!!!!!!!!<br>zephy316_gmail.com<br><br>Replace the _ with an @ symbol
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