Use the same OS builds/patches as you do for CCM.<br><br><div><span class="gmail_quote">On 2/15/07, <b class="gmail_sendername">Dane</b> <<a href="mailto:d4rkf1ber@gmail.com">d4rkf1ber@gmail.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Can anyone confirm where to get IPCC Express patches, service packs<br>and so on for the OS and MS SQL ?<br><br>>From the main <a href="http://Cisco.com">Cisco.com</a>, downloads, Contact center software:<br><br><a href="http://www.cisco.com/kobayashi/sw-center/sw-custcontact.shtml">
http://www.cisco.com/kobayashi/sw-center/sw-custcontact.shtml</a><br><br>I see the section for Cisco IPCC Express/IP IVR Edition<br><br>I go to the version 4.0 link:<br><br><a href="http://www.cisco.com/cgi-bin/tablebuild.pl/crs40">
http://www.cisco.com/cgi-bin/tablebuild.pl/crs40</a><br><br>But all they have is just some sr1 files for 4.0.1 and 4.0.4<br><br>No OS patches or SQL patches.<br><br>I know that have asked before about CSA for IPCC Express and was
<br>informed to use the CSA for CallManager. I have to wonder if the same<br>holds true for OS patches and stuff?<br><br>With the latest round of MS patches, and patching CM, it got me<br>wondering about the process for patching IPCC since it is a fairly new
<br>product for us.<br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">
https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations