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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am working on an IPCC script for our help desk and I have the
first draft almost completed, but I can’t fix one problem. I have setup
a basic queue loop, but I want to give the user the option of pressing # or 1
or some other key to be forwarded to the help desk’s voicemail rather
than wait in the queue. I want them to be able to do this at any time during
the script. I have a variable for transferring to the said voicemail box (voicemailExt),
but how do I do this at any time throughout the loop (though multiple steps)?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>W. Brian Duncan</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Coordinator of Telecommunications</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Ozarks</span></font></st1:PlaceName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <st1:PlaceName
w:st="on">Technical</st1:PlaceName> <st1:PlaceType w:st="on">Community College</st1:PlaceType></span></font></st1:place><o:p></o:p></p>
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