Arc solutions has a product called call connect but I have no idea how it compares to IPCC enterprise feature-wise. <br><br><a href="http://www.arcsolutions.com/NorthAmerica/ProductCallConnect.htm">http://www.arcsolutions.com/NorthAmerica/ProductCallConnect.htm
</a><br><br><br><br><div><span class="gmail_quote">On 3/1/07, <b class="gmail_sendername"><a href="mailto:CarlosOrtiz@bayviewfinancial.com">CarlosOrtiz@bayviewfinancial.com</a></b> <<a href="mailto:CarlosOrtiz@bayviewfinancial.com">
CarlosOrtiz@bayviewfinancial.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br><font face="sans-serif" size="2">Is anyone using another Call Center
product out there that integrates well with Call Mgr 4.1.3? We have
reached the limits on our IPCC Express server for users and supervisors
and would like to investigate alternatives. IPCC Enterprise represents
a large increase in price so I would prefer not to go tthat route.
We would like a product that offers redundancy and good reporting functionality
(including custom reports). Another IPCC Express box is an option
but I'd like some other ideas.</font>
<br>
<br><font face="sans-serif" size="2">Thanks,</font>
<br>
<br><font face="sans-serif" size="2">Carlos </font><br>_______________________________________________<br>cisco-voip mailing list<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net">
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<br><br></blockquote></div><br><br clear="all"><br>-- <br>kris seraphine