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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>After I applied this explicit patch </span></font><span
class=content><font size=2 color=blue face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:blue'><a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></font></span></a>
everything was fine (4.1(3))<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>Then, I decided, since I
was in the office on a Sunday, to update the phone loads. I did a DevPack
install, and all of a sudden, the DST update was nullified. So, I reapplied
this update <a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></font></span></a>
and restarted (AGAIN). And now everything looks fine.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>So the moral of the story
is, if you make any changes after you patch. REPATCH.<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>Thanks to all. I must say
I was not surprised by the early morning string of emails on this mailing list,
but couldn’t be happier to be in such good company ;)<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'><o:p> </o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>Thank you,<o:p></o:p></span></font></span></p>
<p class=MsoNormal><span class=content><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>avidan</span></font></span><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=1 color="#737373" face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:#737373'>INVESTING IN URBAN
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face=Verdana><span style='font-size:7.5pt;font-family:Verdana;color:#515151;
font-weight:bold'>AVIDAN ROSS</span></font></b><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
</td>
</tr>
<tr height=13 style='height:9.75pt'>
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<p class=MsoNormal style='line-height:9.75pt'><font size=1 color="#737373"
face=Verdana><span style='font-size:7.5pt;font-family:Verdana;color:#737373'>Director
of Technology</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
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<tr height=13 style='height:9.75pt'>
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<p class=MsoNormal style='line-height:9.75pt'><font size=1 color="#737373"
face=Verdana><span style='font-size:7.5pt;font-family:Verdana;color:#737373'>323.860.4990
direct</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
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<tr height=13 style='height:9.75pt'>
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height:9.75pt'>
<p class=MsoNormal style='line-height:9.75pt'><font size=1 color="#737373"
face=Verdana><span style='font-size:7.5pt;font-family:Verdana;color:#737373'>323.860.4950
support</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
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<tr height=13 style='height:9.75pt'>
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<p class=MsoNormal style='line-height:9.75pt'><st1:Street w:st="on"><st1:address
w:st="on"><font size=1 color="#737373" face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;color:#737373'>6922 Hollywood Blvd</span></font></st1:address></st1:Street><font
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<p class=MsoNormal style='line-height:9.75pt'><font size=1 color="#737373"
face=Verdana><span style='font-size:7.5pt;font-family:Verdana;color:#737373'>Ninth
Floor</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>
</td>
</tr>
<tr height=13 style='height:9.75pt'>
<td width=617 height=13 valign=top style='width:462.75pt;padding:0in 0in 0in 0in;
height:9.75pt'>
<p class=MsoNormal style='line-height:9.75pt'><st1:place w:st="on"><st1:City
w:st="on"><font size=1 color="#737373" face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;color:#737373'>Los Angeles</span></font></st1:City><font
size=1 color="#737373" face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:#737373'>, <st1:State w:st="on">CA</st1:State> <st1:PostalCode
w:st="on">90028</st1:PostalCode></span></font></st1:place><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
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<p class=MsoNormal style='line-height:9.75pt'><font size=1 color="#737373"
face=Verdana><span style='font-size:7.5pt;font-family:Verdana;color:#737373'>avidan@cimgroup.com</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
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</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Ryan Ratliff<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, March 11, 2007 1:21
PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'sweeper1'; 'Erick Bergquist'<br>
<b><span style='font-weight:bold'>Cc:</span></b> 'Chris D'amore';
cisco-voip@puck.nether.net; 'Mike Armstrong'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] DST
Problems</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>As Mike pointed out if you are having DST
issues with 7940/60 etc phones but the server time is correct verify you have
installed the <span class=content><a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;font-family:"Times New Roman"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></font></span></a> patch
on your publisher. To verify the patch has been installed look at
the TypeTimeZone SQL table in the CCM030X database. The
"stddate" and "dstdate" columns should be
"0/11/0/1,2:0:0:0" and "0/3/0/2,2:0:0:0" respectively for
each <st1:country-region w:st="on"><st1:place w:st="on">US</st1:place></st1:country-region>
timezone that is using the new DST dates.</span></span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>SQL replication should take care of
getting this change to the subs. If for some reason the patch isn't
updating the database make the changes by hand and restart CCM.</span></font><o:p></o:p></p>
</div>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'><!-- Converted from text/plain format -->-Ryan
</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>sweeper1<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, March 11, 2007 4:05
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Erick Bergquist<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net;
Chris D'amore; Mike Armstrong<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] DST
Problems</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Just an FYI...Only experiencing this on 4.1(3) versions... 4.2(3) seems
to be fine<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Steve<br>
<br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 3/11/07, <b><span style='font-weight:bold'>Erick
Bergquist</span></b> <<a href="mailto:erickbe@yahoo.com">erickbe@yahoo.com</a>>
wrote:</span></font></span> <o:p></o:p></p>
<div>
<div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Yea, I was getting mixed
information on the one with the 7970s but in meantime they had updated to
4.1(3) ES100 for the 7970/71 Url to long remote scripting error and that also
fixed the phone time issues they were seeing earlier this morning on some
phones. <br>
<br>
Thanks<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><span class=q><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>----- Original Message ----</span></font></span><br>
<span class=q>From: Mike Lay (milay) <<a href="mailto:milay@cisco.com"
target="_blank"> milay@cisco.com</a>></span><br>
<span class=q>To: Chris D'amore <<a href="mailto:CDAmore@jackhenry.com"
target="_blank">CDAmore@jackhenry.com</a>>; Erick Bergquist < <a
href="mailto:erickbe@yahoo.com" target="_blank">erickbe@yahoo.com</a>>;
sweeper1 <<a href="mailto:sweeper1@gmail.com" target="_blank">
sweeper1@gmail.com</a>>; Rasim Duric <<a href="mailto:rduric@uoguelph.ca"
target="_blank">rduric@uoguelph.ca</a>></span><br>
<span class=q>Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>;
Mike Armstrong <<a href="mailto:mfa@crec.ifas.ufl.edu" target="_blank">mfa@crec.ifas.ufl.edu</a>></span><o:p></o:p></p>
<div><span id="q_1114239a009ca5fe_3">
<p class=MsoNormal style='margin-bottom:12.0pt'><span class=e><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Sent: Sunday, March 11,
2007 12:25:12 PM</span></font></span><br>
<span class=e>Subject: RE: [cisco-voip] DST Problems<o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Chris you are correct! The patch in
reality is just a workaround. SO if you apply something that modified the DST
data in SQL then you will need to reapply. ALL current ES & upcoming SR's
will have the CCM DST adjustments so no need as long as you have the
latest going forward from this week. </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I just saw one issue where the DST patch
was applied & it did NOT update SQL. So far this is an isolated case. But
to check for this you would need to run a SQL query to pull all the data out of
the TypeTimeZone table. All us time zones would need to have </span></font><font
color=black><span style='color:black'>dstdate = </span></font><font
color=brown><span style='color:brown'>"0/3/0/2,2:0:0:0". </span></font><font
color=blue><span style='color:blue'>Pre update it was
"0/4/0/1,2:0:0:0".</span></font><font color=blue face=Arial><span
style='font-family:Arial;color:blue'> </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'>select * from TypeTimeZone</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Mike</span></font><o:p></o:p></p>
<p class=MsoNormal><span class=e><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></span></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
cisco-voip-bounces@puck.nether.net</a>] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Chris D'amore<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, March 11, 2007 12:11
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Erick Bergquist; sweeper1;
Rasim Duric<br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>;
Mike Armstrong<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] DST
Problems<br>
</span></font><br>
<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>I would think you should re-apply the DST
patch after any other update.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Just my 2 cents.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Chris</span></font><o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
on behalf of Erick Bergquist <br>
<b><span style='font-weight:bold'>Sent:</span></b> Sun 3/11/2007 11:53 AM<br>
<b><span style='font-weight:bold'>To:</span></b> sweeper1; Rasim Duric<br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a>; Mike Armstrong<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] DST
Problems<br>
</span></font><br>
<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>We are also seeing same problem with phones across multiple customers
who did the DST updates. Have one with all 7970s on 8.2(1) (devpack39) and not
working and they did DST patch. <br>
Have others with older model phones (7940/7960/etc) and not getting right time.
<br>
<br>
Question, if they did CCM updates to 4.1(3)sr4d then did Devpack36 initially,
then CCM DST patch, then they applied newer DevPack 39 does this break
DST? <br>
<br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>----- Original Message
----<br>
From: sweeper1 <<a href="mailto:sweeper1@gmail.com" target="_blank">
sweeper1@gmail.com</a>><br>
To: Rasim Duric <<a href="mailto:rduric@uoguelph.ca" target="_blank">rduric@uoguelph.ca</a>><br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>;
Mike Armstrong <<a href="mailto:mfa@crec.ifas.ufl.edu" target="_blank">mfa@crec.ifas.ufl.edu</a>><br>
Sent: Sunday, March 11, 2007 11:23:35 AM <br>
Subject: Re: [cisco-voip] DST Problems<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Is this patch: ciscocm.4-1-3-2007-DST-Update.1-0-1.exe the same as the
above listed JRE patch: </span></font><font size=2 color=blue><span
style='font-size:10.0pt;color:blue'>ciscocm-2007-JRE-DST-Update.1-0-1.exe ?</span></font><o:p></o:p></p>
</div>
<p><font size=2 color=blue face="Times New Roman"><span style='font-size:10.0pt;
color:blue'>Still no response on my end...Phones still have "workaround
time"</span></font><o:p></o:p></p>
<p><font size=2 color=blue face="Times New Roman"><span style='font-size:10.0pt;
color:blue'>Steve</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>On 3/11/07, <b><span style='font-weight:bold'>Rasim
Duric</span></b> <<a href="mailto:rduric@uoguelph.ca" target="_blank">rduric@uoguelph.ca
</a>> wrote:</span></font></span> <o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>If I put the phones in another TZ (ex. GMT -04:00 Atlantic Time) would<br>
it affect other CCM components? I know that CDR is cut using GMT and <br>
shouldn't affected by this.<br>
<br>
<br>
Rasim Duric<br>
Network Analyst (CCS)<br>
<st1:place w:st="on"><st1:PlaceType w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Guelph</st1:PlaceName></st1:place><br>
<st1:place w:st="on"><st1:City w:st="on">Guelph</st1:City>, <st1:PostalCode
w:st="on">N1G 2W1</st1:PostalCode>, <st1:State w:st="on">ON</st1:State></st1:place><br>
519-824-4120x53146<br>
<a href="mailto:rduric@uoguelph.ca" target="_blank">rduric@uoguelph.ca</a><br>
<br>
-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Mike Lay<br>
(milay) <br>
Sent: Sunday, March 11, 2007 11:01 AM<br>
To: Mike Armstrong; Poper, Cathy; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net </a><br>
Subject: Re: [cisco-voip] DST Problems <br>
<br>
I do not know if the restriction of uninstalling is accurate but if the<br>
doc says it then do it. Regardless if you are updating the servers & the<br>
final upgrade does not contain the DST updates then you will need to <br>
install the DST update again.<br>
<br>
The phone gets time as you have described. However I have see that the<br>
CCM is not sending the phone the correct time.<br>
<br>
You can put the phones in a new DST group that is in another TZ that <br>
will force the phones to update the time. If the phones are CST put them<br>
in a DTG that is est.<br>
<br>
MIke<br>
<br>
-----Original Message-----<br>
From: Mike Armstrong [mailto:<a href="mailto:mfa@crec.ifas.ufl.edu"
target="_blank"> mfa@crec.ifas.ufl.edu </a>]<br>
Sent: Sunday, March 11, 2007 10:49 AM<br>
To: Mike Lay (milay); Poper, Cathy; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
Subject: Re: [cisco-voip] DST Problems<br>
<br>
Right on the JRE update. As for CCM, I'm going to first install the <br>
explicit DST CCM patch and see what happens. The FN says that the
patch <br>
must be uninstalled when upgrading CCM, but I think that's only when<br>
upgrading from 4.1 to 4.2, for example. Not clear what its
interaction <br>
with other upgrades might be, and not clear what it does, if it only <br>
affects the SQL database. Making a DatTime group for the phones
strikes<br>
me as a last resort.<br>
<br>
Could you refresh us on how the 7960 gets its time? If it's registered
<br>
with a Subscriber, doesn't it get the time from the Subscriber when it <br>
goes on-hook? How do the DST patch and the SQL database come into
play?<br>
If I install the DST patch on the Publisher, how does the new SQL data <br>
get propogated to wherever it needs to go?<br>
<br>
Mike<br>
<br>
----- Original Message ----- <br>
From: "Mike Lay (milay)" <<a href="mailto:milay@cisco.com"
target="_blank">milay@cisco.com</a>><br>
To: "Poper, Cathy" < <a href="mailto:cpoper@hamilton.ca"
target="_blank">cpoper@hamilton.ca</a>>; "Mike Armstrong"<br>
<<a href="mailto:mfa@crec.ifas.ufl.edu" target="_blank">
mfa@crec.ifas.ufl.edu</a>>; <<a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net </a>><br>
Sent: Sunday, March 11, 2007 11:14 AM <br>
Subject: RE: [cisco-voip] DST Problems<br>
<br>
<br>
I see that you did not apply the JRE update. But that would not affect<br>
the phones.<br>
<br>
Seems to be a pattern forming here... The 2nd gen phones get the time <br>
directly from CCM. The DST updates only update the SQL DB not any CCM<br>
code. You could potentially make a DatTime group for the phones, setting<br>
the time correctly. Or you could restart the CCM service to give CCM a <br>
kick start.<br>
<br>
Mike<br>
<br>
-----Original Message-----<br>
From: Poper, Cathy [mailto:<a href="mailto:cpoper@hamilton.ca" target="_blank">cpoper@hamilton.ca
</a>]<br>
Sent: Sunday, March 11, 2007 10:09 AM<br>
To: Mike Lay (milay); Mike Armstrong; <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a><br>
Subject: RE: [cisco-voip] DST Problems<br>
<br>
Mike - Looked at the document you referred to below, and it appears that<br>
we should be compliant: <br>
I have the following installed on all CCM's:<br>
OS version: 2000.4.4(sr3)<br>
CCM version: 4.1(3)sr4d<br>
CCM 4.1(3)- 2007-DST-Update.1-0-1<br>
CCM4-1-DevPack-38.1<br>
<br>
What am I missing???<br>
<br>
Cathy Poper<br>
City of Hamilton/IT Services <br>
Network Support Analyst<br>
<st1:Street w:st="on"><st1:address w:st="on">55 York Blvd.</st1:address></st1:Street>,
6th floor <br>
<st1:place w:st="on"><st1:City w:st="on">Hamilton</st1:City>, <st1:State w:st="on">Ontario</st1:State></st1:place><br>
<st1:country-region w:st="on"><st1:place w:st="on">Canada</st1:place></st1:country-region><br>
L8L 3K7<br>
Tel: 905-546-2424 x5481<br>
Fax: 905-546-2333<br>
<a href="mailto:cpoper@hamilton.ca" target="_blank">cpoper@hamilton.ca </a><br>
<br>
<br>
<br>
-----Original Message-----<br>
From: Mike Lay (milay) [mailto:<a href="mailto:milay@cisco.com" target="_blank">milay@cisco.com</a>]<br>
Sent: Sunday, March 11, 2007 10:45 AM<br>
To: Mike Armstrong; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>
; Poper, Cathy<br>
Subject: RE: [cisco-voip] DST Problems<br>
<br>
<br>
Mike,<br>
<br>
4.1.3 sr2 does NOT have the CCM updates for DST. You would need to<br>
either upgrade to sr4D, later ES or the DST patch with the phone loads: <br>
<br>
<a
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti"
target="_blank">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti
</a><br>
ce09186a00807e02b1.shtml<br>
<br>
Mike<br>
<br>
-----Original Message----- <br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Mike Armstrong <br>
Sent: Sunday, March 11, 2007 9:35 AM<br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a>; <a href="mailto:cpoper@hamilton.ca" target="_blank">cpoper@hamilton.ca</a><br>
Subject: Re: [cisco-voip] DST Problems <br>
<br>
We're in the same boat. Running 4.1(3)sr2, with OS<br>
win-OS-Upgrade-K9.2000-4-3a-sr9, which according to FN 62669 should<br>
include the DST patch. Using DevPack 39 plus 8.0(5) load for 7940/7960.<br>
Time on the Call Manager servers is correct, but the phones (same models <br>
as Cathy's) are an hour behind.<br>
<br>
Mike Armstrong<br>
UF/IFAS CREC<br>
<st1:place w:st="on"><st1:City w:st="on">Lake Alfred</st1:City>, <st1:State
w:st="on">FL</st1:State></st1:place><br>
<br>
> Date: Sun, 11 Mar 2007 09:54:21 -0400<br>
> From: "Poper, Cathy" <<a href="mailto:cpoper@hamilton.ca"
target="_blank"> cpoper@hamilton.ca</a>><br>
> Subject: Re: [cisco-voip] DST Problems<br>
> To: "Rasim Duric" <<a href="mailto:rduric@uoguelph.ca"
target="_blank"> rduric@uoguelph.ca</a>>, "Mike Lay \(milay\)"<br>
> < <a href="mailto:milay@cisco.com" target="_blank">milay@cisco.com</a>>,
<<a href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a>><br>
> Message-ID:<br>
> <<a
href="mailto:46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork"
target="_blank"> 46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork</a>><br>
> Content-Type: text/plain; charset="us-ascii"<br>
><br>
> We're running ciscocm.4-1-DevPack-38.1 (as of last weekend when we <br>
> upgraded to 4.1(3)sr4d - Phones are 7910,7912,7936,7940,7960 - so<br>
> phone loads for 7940/7960 are at 8.0(4).<br>
><br>
><br>
><br>
> Cathy Poper<br>
> City of Hamilton/IT Services<br>
> Network Support Analyst <br>
> 55 <st1:City w:st="on"><st1:place w:st="on">York</st1:place></st1:City>
Blvd., 6th floor<br>
> <st1:place w:st="on"><st1:City w:st="on">Hamilton</st1:City>, <st1:State
w:st="on">Ontario</st1:State></st1:place><br>
> <st1:country-region w:st="on"><st1:place w:st="on">Canada</st1:place></st1:country-region><br>
> L8L 3K7<br>
> Tel: 905-546-2424 x5481<br>
> Fax: 905-546-2333<br>
> <a href="mailto:cpoper@hamilton.ca" target="_blank">cpoper@hamilton.ca</a><br>
> <br>
> -----Original Message-----<br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a><br>
> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Rasim Duric <br>
> Sent: Sunday, March 11, 2007 9:37 AM<br>
> To: Mike Lay (milay); <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net </a><br>
> Subject: Re: [cisco-voip] DST Problems <br>
><br>
><br>
><br>
> I have NOT updated the phone loads since I only have the 7912G, 7940,<br>
> 7960 which are supposed to get time from CCM. The OS is<br>
> 2000.4.4sr3 and CCM 4.1(3)sr4d.<br>
><br>
> <br>
><br>
> Rasim Duric<br>
> Network Analyst (CCS)<br>
> <st1:place w:st="on"><st1:PlaceType w:st="on">University</st1:PlaceType>
of <st1:PlaceName w:st="on">Guelph</st1:PlaceName></st1:place><br>
> <st1:place w:st="on"><st1:City w:st="on">Guelph</st1:City>, <st1:PostalCode
w:st="on">N1G 2W1</st1:PostalCode>, <st1:State w:st="on">ON</st1:State></st1:place><br>
> 519-824-4120x53146<br>
> <a href="mailto:rduric@uoguelph.ca" target="_blank">rduric@uoguelph.ca</a><br>
><br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
<br>
> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Mike Lay <br>
> (milay)<br>
> Sent: Sunday, March 11, 2007 8:27 AM<br>
> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a><br>
> Subject: Re: [cisco-voip] DST Problems<br>
><br>
><br>
><br>
> Have all of you updated the phone loads?:<br>
><br>
><br>
><br>
> Phone Loads:<br>
><br>
><br>
><br>
> The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a new <br>
> phone load that incorporates the Daylight Saving Time changes. The <br>
> necessary phone loads are present if any of these versions of phone<br>
> loads or DevPacks are installed.<br>
><br>
><br>
><br>
> 8.0.4sr2s standalone phone load<br>
><br>
><br>
><br>
> 8.2.1 standalone phone load <br>
><br>
><br>
><br>
> ciscocm.3-3-DevPack-74 or higher<br>
><br>
><br>
><br>
> ciscocm.4-1-DevPack-36 or higher <br>
><br>
><br>
><br>
> ciscocm.4-2-1-DevPack-06 or higher<br>
><br>
><br>
> <br>
> ciscocm.4-2-3-DevPack-08 or higher<br>
><br>
><br>
><br>
> JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)<br>
><br>
><br>
><br>
> This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).<br>
> This patch enables CAR and AST to use the new Daylight Saving Time<br>
> Zone.<br>
><br>
><br>
><br>
><br>
> <a
href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_"
target="_blank">http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_
</a><br>
> fi<br>
> eld_notice09186a00807e02b1.shtml<br>
><br>
><br>
><br>
> Mike<br>
><br>
><br>
><br>
> ________________________________<br>
><br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Poper, Cathy<br>
> Sent: Sunday, March 11, 2007 7:47 AM<br>
> To: Gu Sang Jung; <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
> Subject: Re: [cisco-voip] DST Problems<br>
><br>
> Still waiting TAC's response - We have 7910's, 7912's, 7940's and 7960 <br>
<br>
> sets.<br>
><br>
> So far they're all displaying incorrect times. We went through the <br>
> long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades<br>
> before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So<br>
> much for thinking we were prepared!!<br>
><br>
><br>
> <br>
> If anyone gets a resolution from TAC, please let me know (I'll do the<br>
> same)<br>
><br>
><br>
><br>
> Cathy Poper <br>
> City of <st1:City w:st="on"><st1:place w:st="on">Hamilton/IT</st1:place></st1:City>
Services<br>
> Network Support Analyst<br>
> <st1:Street w:st="on"><st1:address w:st="on">55 York Blvd.</st1:address></st1:Street>,
6th floor <br>
> <st1:place w:st="on"><st1:City w:st="on">Hamilton</st1:City>, <st1:State
w:st="on">Ontario</st1:State></st1:place><br>
> <st1:country-region w:st="on"><st1:place w:st="on">Canada</st1:place></st1:country-region><br>
> L8L 3K7<br>
> Tel: 905-546-2424 x5481<br>
> Fax: 905-546-2333<br>
> <a href="mailto:cpoper@hamilton.ca" target="_blank">cpoper@hamilton.ca</a><br>
><br>
> -----Original Message-----<br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net
</a><br>
> [mailto: <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Gu Sang
Jung <br>
> Sent: Sunday, March 11, 2007 7:09 AM<br>
> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a><br>
> Subject: Re: [cisco-voip] DST Problems<br>
><br>
> My Case is same to you.<br>
> I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch) on<br>
<br>
> One client site, It did not work correctly. <br>
> CCM server time is changed but IP Phone did not work .<br>
> Another Site, I manually applied. just change time clock, reset CCM,<br>
> also IPPhone side did not work correctly.<br>
> Hence, I temporaily change CMlocal time zone 1 hour advance.
and I <br>
> expect cisco' new bug patch software.<br>
><br>
> gusang<br>
><br>
> ----- Original Message ----<br>
> From: sweeper1 <<a href="mailto:sweeper1@gmail.com" target="_blank">
sweeper1@gmail.com</a>><br>
> To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Sent: Sunday, March 11, 2007 5:29:30 AM <br>
> Subject: [cisco-voip] DST Problems<br>
><br>
> So has anyone else had any problems with DST? <br>
><br>
><br>
><br>
> I checked the servers that I updated and their time is correct however<br>
<br>
> the IP Phones are not correct...Rebooting them does nothing... <br>
><br>
> So far the only workaround I see is to turn off auto DST on the server <br>
<br>
> and manually push the time forward....<br>
><br>
> Or in Call Manager you can go to CMLocal and change your time zone <br>
> there....(TAC says you can change it forward - reset your phones -<br>
> change it back - reset your phones and then everything will be back to <br>
<br>
> normal...But that didnt work for me)<br>
><br>
><br>
><br>
> Anyone else run into this?<br>
><br>
><br>
><br>
> Steve<br>
<br>
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