<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><br><div>We are also seeing same problem with phones across multiple customers who did the DST updates. Have one with all 7970s on 8.2(1) (devpack39) and not working and they did DST patch. <br>Have others with older model phones (7940/7960/etc) and not getting right time. <br><br>Question, if they did CCM updates to 4.1(3)sr4d then did Devpack36 initially, then CCM DST patch, then they applied newer DevPack 39 does this break DST? <br><br></div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><br><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: sweeper1 <sweeper1@gmail.com><br>To: Rasim Duric <rduric@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net; Mike Armstrong
<mfa@crec.ifas.ufl.edu><br>Sent: Sunday, March 11, 2007 11:23:35 AM<br>Subject: Re: [cisco-voip] DST Problems<br><br><div>Is this patch: ciscocm.4-1-3-2007-DST-Update.1-0-1.exe the same as the above listed JRE patch: <font color="#0000ff" size="2">ciscocm-2007-JRE-DST-Update.1-0-1.exe ?</font></div>
<p><font color="#0000ff" size="2">Still no response on my end...Phones still have "workaround time"</font></p>
<p><font color="#0000ff" size="2">Steve</font></p>
<div><br><br> </div>
<div><span class="gmail_quote">On 3/11/07, <b class="gmail_sendername">Rasim Duric</b> <<a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a>> wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">If I put the phones in another TZ (ex. GMT -04:00 Atlantic Time) would<br>it affect other CCM components? I know that CDR is cut using GMT and
<br>shouldn't affected by this.<br><br><br>Rasim Duric<br>Network Analyst (CCS)<br>University of Guelph<br>Guelph, N1G 2W1, ON<br>519-824-4120x53146<br><a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><br><br>
-----Original Message-----<br>From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Mike Lay<br>(milay)<br>Sent: Sunday, March 11, 2007 11:01 AM<br>To: Mike Armstrong; Poper, Cathy; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] DST Problems
<br><br>I do not know if the restriction of uninstalling is accurate but if the<br>doc says it then do it. Regardless if you are updating the servers & the<br>final upgrade does not contain the DST updates then you will need to
<br>install the DST update again.<br><br>The phone gets time as you have described. However I have see that the<br>CCM is not sending the phone the correct time.<br><br>You can put the phones in a new DST group that is in another TZ that
<br>will force the phones to update the time. If the phones are CST put them<br>in a DTG that is est.<br><br>MIke<br><br>-----Original Message-----<br>From: Mike Armstrong [mailto:<a rel="nofollow" target="_blank" href="mailto:mfa@crec.ifas.ufl.edu">mfa@crec.ifas.ufl.edu
</a>]<br>Sent: Sunday, March 11, 2007 10:49 AM<br>To: Mike Lay (milay); Poper, Cathy; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] DST Problems<br><br>Right on the JRE update. As for CCM, I'm going to first install the
<br>explicit DST CCM patch and see what happens. The FN says that the patch<br>must be uninstalled when upgrading CCM, but I think that's only when<br>upgrading from 4.1 to 4.2, for example. Not clear what its interaction
<br>with other upgrades might be, and not clear what it does, if it only<br>affects the SQL database. Making a DatTime group for the phones strikes<br>me as a last resort.<br><br>Could you refresh us on how the 7960 gets its time? If it's registered
<br>with a Subscriber, doesn't it get the time from the Subscriber when it<br>goes on-hook? How do the DST patch and the SQL database come into play?<br>If I install the DST patch on the Publisher, how does the new SQL data
<br>get propogated to wherever it needs to go?<br><br>Mike<br><br>----- Original Message -----<br>From: "Mike Lay (milay)" <<a rel="nofollow" target="_blank" href="mailto:milay@cisco.com">milay@cisco.com</a>><br>To: "Poper, Cathy" <
<a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a>>; "Mike Armstrong"<br><<a rel="nofollow" target="_blank" href="mailto:mfa@crec.ifas.ufl.edu">mfa@crec.ifas.ufl.edu</a>>; <<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
</a>><br>Sent: Sunday, March 11, 2007 11:14 AM<br>Subject: RE: [cisco-voip] DST Problems<br><br><br>I see that you did not apply the JRE update. But that would not affect<br>the phones.<br><br>Seems to be a pattern forming here... The 2nd gen phones get the time
<br>directly from CCM. The DST updates only update the SQL DB not any CCM<br>code. You could potentially make a DatTime group for the phones, setting<br>the time correctly. Or you could restart the CCM service to give CCM a
<br>kick start.<br><br>Mike<br><br>-----Original Message-----<br>From: Poper, Cathy [mailto:<a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a>]<br>Sent: Sunday, March 11, 2007 10:09 AM<br>To: Mike Lay (milay); Mike Armstrong;
<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: RE: [cisco-voip] DST Problems<br><br>Mike - Looked at the document you referred to below, and it appears that<br>we should be compliant:
<br>I have the following installed on all CCM's:<br>OS version: 2000.4.4(sr3)<br>CCM version: 4.1(3)sr4d<br>CCM 4.1(3)- 2007-DST-Update.1-0-1<br>CCM4-1-DevPack-38.1<br><br>What am I missing???<br><br>Cathy Poper<br>City of Hamilton/IT Services
<br>Network Support Analyst<br>55 York Blvd., 6th floor<br>Hamilton, Ontario<br>Canada<br>L8L 3K7<br>Tel: 905-546-2424 x5481<br>Fax: 905-546-2333<br><a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br><br><br><br>
-----Original Message-----<br>From: Mike Lay (milay) [mailto:<a rel="nofollow" target="_blank" href="mailto:milay@cisco.com">milay@cisco.com</a>]<br>Sent: Sunday, March 11, 2007 10:45 AM<br>To: Mike Armstrong; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">
cisco-voip@puck.nether.net</a>; Poper, Cathy<br>Subject: RE: [cisco-voip] DST Problems<br><br><br>Mike,<br><br>4.1.3 sr2 does NOT have the CCM updates for DST. You would need to<br>either upgrade to sr4D, later ES or the DST patch with the phone loads:
<br><br><a rel="nofollow" target="_blank" href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti</a><br>ce09186a00807e02b1.shtml<br><br>Mike<br><br>-----Original Message-----
<br>From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Mike Armstrong
<br>Sent: Sunday, March 11, 2007 9:35 AM<br>To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br>Subject: Re: [cisco-voip] DST Problems
<br><br>We're in the same boat. Running 4.1(3)sr2, with OS<br>win-OS-Upgrade-K9.2000-4-3a-sr9, which according to FN 62669 should<br>include the DST patch. Using DevPack 39 plus 8.0(5) load for 7940/7960.<br>Time on the Call Manager servers is correct, but the phones (same models
<br>as Cathy's) are an hour behind.<br><br>Mike Armstrong<br>UF/IFAS CREC<br>Lake Alfred, FL<br><br>> Date: Sun, 11 Mar 2007 09:54:21 -0400<br>> From: "Poper, Cathy" <<a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">
cpoper@hamilton.ca</a>><br>> Subject: Re: [cisco-voip] DST Problems<br>> To: "Rasim Duric" <<a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a>>, "Mike Lay \(milay\)"<br>> <
<a rel="nofollow" target="_blank" href="mailto:milay@cisco.com">milay@cisco.com</a>>, <<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>> Message-ID:<br>> <<a rel="nofollow" target="_blank" href="mailto:46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork">
46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork</a>><br>> Content-Type: text/plain; charset="us-ascii"<br>><br>> We're running ciscocm.4-1-DevPack-38.1 (as of last weekend when we<br>
> upgraded to 4.1(3)sr4d - Phones are 7910,7912,7936,7940,7960 - so<br>> phone loads for 7940/7960 are at 8.0(4).<br>><br>><br>><br>> Cathy Poper<br>> City of Hamilton/IT Services<br>> Network Support Analyst
<br>> 55 York Blvd., 6th floor<br>> Hamilton, Ontario<br>> Canada<br>> L8L 3K7<br>> Tel: 905-546-2424 x5481<br>> Fax: 905-546-2333<br>> <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br>>
<br>> -----Original Message-----<br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net
</a>] On Behalf Of Rasim Duric<br>> Sent: Sunday, March 11, 2007 9:37 AM<br>> To: Mike Lay (milay); <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] DST Problems
<br>><br>><br>><br>> I have NOT updated the phone loads since I only have the 7912G, 7940,<br>> 7960 which are supposed to get time from CCM. The OS is<br>> 2000.4.4sr3 and CCM 4.1(3)sr4d.<br>><br>>
<br>><br>> Rasim Duric<br>> Network Analyst (CCS)<br>> University of Guelph<br>> Guelph, N1G 2W1, ON<br>> 519-824-4120x53146<br>> <a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><br>><br>
> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Mike Lay
<br>> (milay)<br>> Sent: Sunday, March 11, 2007 8:27 AM<br>> To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] DST Problems<br>><br>><br>><br>
> Have all of you updated the phone loads?:<br>><br>><br>><br>> Phone Loads:<br>><br>><br>><br>> The 7906, 7911, 7921, 7941, 7961, 7970, 7971 phones require a new<br>> phone load that incorporates the Daylight Saving Time changes. The
<br>> necessary phone loads are present if any of these versions of phone<br>> loads or DevPacks are installed.<br>><br>><br>><br>> 8.0.4sr2s standalone phone load<br>><br>><br>><br>> 8.2.1 standalone phone load
<br>><br>><br>><br>> ciscocm.3-3-DevPack-74 or higher<br>><br>><br>><br>> ciscocm.4-1-DevPack-36 or higher<br>><br>><br>><br>> ciscocm.4-2-1-DevPack-06 or higher<br>><br>><br>>
<br>> ciscocm.4-2-3-DevPack-08 or higher<br>><br>><br>><br>> JRE Patch: (ciscocm-2007-JRE-DST-Update.1-0-1.exe)<br>><br>><br>><br>> This patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and
4.2(x).<br>> This patch enables CAR and AST to use the new Daylight Saving Time<br>> Zone.<br>><br>><br>><br>><br>> <a rel="nofollow" target="_blank" href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_">http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_
</a><br>> fi<br>> eld_notice09186a00807e02b1.shtml<br>><br>><br>><br>> Mike<br>><br>><br>><br>> ________________________________<br>><br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">
cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Poper, Cathy<br>> Sent: Sunday, March 11, 2007 7:47 AM<br>
> To: Gu Sang Jung; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip] DST Problems<br>><br>> Still waiting TAC's response - We have 7910's, 7912's, 7940's and 7960
<br><br>> sets.<br>><br>> So far they're all displaying incorrect times. We went through the<br>> long process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades<br>> before that to 2000.4.4, DST patches, Phone loads are
8.0(4).....So<br>> much for thinking we were prepared!!<br>><br>><br>><br>> If anyone gets a resolution from TAC, please let me know (I'll do the<br>> same)<br>><br>><br>><br>> Cathy Poper
<br>> City of Hamilton/IT Services<br>> Network Support Analyst<br>> 55 York Blvd., 6th floor<br>> Hamilton, Ontario<br>> Canada<br>> L8L 3K7<br>> Tel: 905-546-2424 x5481<br>> Fax: 905-546-2333<br>
> <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br>><br>> -----Original Message-----<br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> [mailto:
<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Gu Sang Jung<br>> Sent: Sunday, March 11, 2007 7:09 AM<br>> To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net
</a><br>> Subject: Re: [cisco-voip] DST Problems<br>><br>> My Case is same to you.<br>> I applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch) on<br><br>> One client site, It did not work correctly.
<br>> CCM server time is changed but IP Phone did not work .<br>> Another Site, I manually applied. just change time clock, reset CCM,<br>> also IPPhone side did not work correctly.<br>> Hence, I temporaily change CMlocal time zone 1 hour advance. and I
<br>> expect cisco' new bug patch software.<br>><br>> gusang<br>><br>> ----- Original Message ----<br>> From: sweeper1 <<a rel="nofollow" target="_blank" href="mailto:sweeper1@gmail.com">sweeper1@gmail.com</a>><br>> To:
<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Sent: Sunday, March 11, 2007 5:29:30 AM<br>> Subject: [cisco-voip] DST Problems<br>><br>> So has anyone else had any problems with DST?
<br>><br>><br>><br>> I checked the servers that I updated and their time is correct however<br><br>> the IP Phones are not correct...Rebooting them does nothing...<br>><br>> So far the only workaround I see is to turn off auto DST on the server
<br><br>> and manually push the time forward....<br>><br>> Or in Call Manager you can go to CMLocal and change your time zone<br>> there....(TAC says you can change it forward - reset your phones -<br>> change it back - reset your phones and then everything will be back to
<br><br>> normal...But that didnt work for me)<br>><br>><br>><br>> Anyone else run into this?<br>><br>><br>><br>> Steve<br><br>_______________________________________________<br>cisco-voip mailing list
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