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<DIV><SPAN class=669410917-11032007><FONT face=Arial color=#0000ff size=2>Just
got off the phone with TAC - we had to put a bandaid on the system - modified
CMLocal Date/Time Group - Reset all phones (over 5,000); Time now displaying
correctly across network. This is a temporary fix until Cisco comes out
with a fix.</FONT></SPAN></DIV>
<DIV><SPAN class=669410917-11032007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=669410917-11032007><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><B><I><FONT face="Book Antiqua" size=2>Cathy
Poper</FONT></I></B><I></I></SPAN> <BR><SPAN lang=en-us><FONT face=Arial
size=2>City of Hamilton/IT Services</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial size=2>Network Support Analyst</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>55 York Blvd., 6th floor</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Hamilton, Ontario</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Canada</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>L8L 3K7</FONT><I></I></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>Tel: 905-546-2424 x5481</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial size=2>Fax: 905-546-2333</FONT></SPAN>
<BR><SPAN lang=en-us><U><I><FONT face=Arial
size=2>cpoper@hamilton.ca</FONT></I></U><I></I></SPAN> </P>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B>On Behalf Of </B>Erick Bergquist<BR><B>Sent:</B> Sunday, March 11, 2007
12:53 PM<BR><B>To:</B> sweeper1; Rasim Duric<BR><B>Cc:</B>
cisco-voip@puck.nether.net; Mike Armstrong<BR><B>Subject:</B> Re: [cisco-voip]
DST Problems<BR><BR></FONT></DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman, new york, times, serif"><BR>
<DIV>We are also seeing same problem with phones across multiple customers who
did the DST updates. Have one with all 7970s on 8.2(1) (devpack39) and not
working and they did DST patch. <BR>Have others with older model phones
(7940/7960/etc) and not getting right time. <BR><BR>Question, if they did CCM
updates to 4.1(3)sr4d then did Devpack36 initially, then CCM DST patch, then
they applied newer DevPack 39 does this break DST? <BR><BR></DIV>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman,new york,times,serif"><BR><BR>
<DIV
style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman,new york,times,serif">-----
Original Message ----<BR>From: sweeper1 <sweeper1@gmail.com><BR>To:
Rasim Duric <rduric@uoguelph.ca><BR>Cc: cisco-voip@puck.nether.net; Mike
Armstrong <mfa@crec.ifas.ufl.edu><BR>Sent: Sunday, March 11, 2007
11:23:35 AM<BR>Subject: Re: [cisco-voip] DST Problems<BR><BR>
<DIV>Is this patch: ciscocm.4-1-3-2007-DST-Update.1-0-1.exe the same as the
above listed JRE patch: <FONT color=#0000ff
size=2>ciscocm-2007-JRE-DST-Update.1-0-1.exe ?</FONT></DIV>
<P><FONT color=#0000ff size=2>Still no response on my end...Phones still have
"workaround time"</FONT></P>
<P><FONT color=#0000ff size=2>Steve</FONT></P>
<DIV><BR><BR> </DIV>
<DIV><SPAN class=gmail_quote>On 3/11/07, <B class=gmail_sendername>Rasim
Duric</B> <<A href="mailto:rduric@uoguelph.ca" target=_blank
rel=nofollow>rduric@uoguelph.ca</A>> wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">If
I put the phones in another TZ (ex. GMT -04:00 Atlantic Time) would<BR>it
affect other CCM components? I know that CDR is cut using GMT and
<BR>shouldn't affected by this.<BR><BR><BR>Rasim Duric<BR>Network Analyst
(CCS)<BR>University of Guelph<BR>Guelph, N1G 2W1,
ON<BR>519-824-4120x53146<BR><A href="mailto:rduric@uoguelph.ca"
target=_blank rel=nofollow>rduric@uoguelph.ca</A><BR><BR>-----Original
Message-----<BR>From: <A href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A><BR>[mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net </A>] On Behalf Of Mike
Lay<BR>(milay)<BR>Sent: Sunday, March 11, 2007 11:01 AM<BR>To: Mike
Armstrong; Poper, Cathy; <A href="mailto:cisco-voip@puck.nether.net"
target=_blank rel=nofollow>cisco-voip@puck.nether.net</A><BR>Subject: Re:
[cisco-voip] DST Problems <BR><BR>I do not know if the restriction of
uninstalling is accurate but if the<BR>doc says it then do it. Regardless if
you are updating the servers & the<BR>final upgrade does not contain the
DST updates then you will need to <BR>install the DST update
again.<BR><BR>The phone gets time as you have described. However I have see
that the<BR>CCM is not sending the phone the correct time.<BR><BR>You can
put the phones in a new DST group that is in another TZ that <BR>will force
the phones to update the time. If the phones are CST put them<BR>in a DTG
that is est.<BR><BR>MIke<BR><BR>-----Original Message-----<BR>From: Mike
Armstrong [mailto:<A href="mailto:mfa@crec.ifas.ufl.edu" target=_blank
rel=nofollow>mfa@crec.ifas.ufl.edu </A>]<BR>Sent: Sunday, March 11, 2007
10:49 AM<BR>To: Mike Lay (milay); Poper, Cathy; <A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR>Subject: Re: [cisco-voip] DST
Problems<BR><BR>Right on the JRE update. As for CCM, I'm going to
first install the <BR>explicit DST CCM patch and see what
happens. The FN says that the patch<BR>must be uninstalled when
upgrading CCM, but I think that's only when<BR>upgrading from 4.1 to 4.2,
for example. Not clear what its interaction <BR>with other
upgrades might be, and not clear what it does, if it only<BR>affects the SQL
database. Making a DatTime group for the phones strikes<BR>me as
a last resort.<BR><BR>Could you refresh us on how the 7960 gets its
time? If it's registered <BR>with a Subscriber, doesn't it get
the time from the Subscriber when it<BR>goes on-hook? How do the
DST patch and the SQL database come into play?<BR>If I install the DST patch
on the Publisher, how does the new SQL data <BR>get propogated to wherever
it needs to go?<BR><BR>Mike<BR><BR>----- Original Message -----<BR>From:
"Mike Lay (milay)" <<A href="mailto:milay@cisco.com" target=_blank
rel=nofollow>milay@cisco.com</A>><BR>To: "Poper, Cathy" < <A
href="mailto:cpoper@hamilton.ca" target=_blank
rel=nofollow>cpoper@hamilton.ca</A>>; "Mike Armstrong"<BR><<A
href="mailto:mfa@crec.ifas.ufl.edu" target=_blank
rel=nofollow>mfa@crec.ifas.ufl.edu</A>>; <<A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net </A>><BR>Sent: Sunday, March 11,
2007 11:14 AM<BR>Subject: RE: [cisco-voip] DST Problems<BR><BR><BR>I see
that you did not apply the JRE update. But that would not affect<BR>the
phones.<BR><BR>Seems to be a pattern forming here... The 2nd gen phones get
the time <BR>directly from CCM. The DST updates only update the SQL DB not
any CCM<BR>code. You could potentially make a DatTime group for the phones,
setting<BR>the time correctly. Or you could restart the CCM service to give
CCM a <BR>kick start.<BR><BR>Mike<BR><BR>-----Original Message-----<BR>From:
Poper, Cathy [mailto:<A href="mailto:cpoper@hamilton.ca" target=_blank
rel=nofollow>cpoper@hamilton.ca</A>]<BR>Sent: Sunday, March 11, 2007 10:09
AM<BR>To: Mike Lay (milay); Mike Armstrong; <A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR>Subject: RE: [cisco-voip] DST
Problems<BR><BR>Mike - Looked at the document you referred to below, and it
appears that<BR>we should be compliant: <BR>I have the following installed
on all CCM's:<BR>OS version: 2000.4.4(sr3)<BR>CCM version: 4.1(3)sr4d<BR>CCM
4.1(3)- 2007-DST-Update.1-0-1<BR>CCM4-1-DevPack-38.1<BR><BR>What am I
missing???<BR><BR>Cathy Poper<BR>City of Hamilton/IT Services <BR>Network
Support Analyst<BR>55 York Blvd., 6th floor<BR>Hamilton,
Ontario<BR>Canada<BR>L8L 3K7<BR>Tel: 905-546-2424 x5481<BR>Fax:
905-546-2333<BR><A href="mailto:cpoper@hamilton.ca" target=_blank
rel=nofollow>cpoper@hamilton.ca</A><BR><BR><BR><BR>-----Original
Message-----<BR>From: Mike Lay (milay) [mailto:<A
href="mailto:milay@cisco.com" target=_blank
rel=nofollow>milay@cisco.com</A>]<BR>Sent: Sunday, March 11, 2007 10:45
AM<BR>To: Mike Armstrong; <A href="mailto:cisco-voip@puck.nether.net"
target=_blank rel=nofollow>cisco-voip@puck.nether.net</A>; Poper,
Cathy<BR>Subject: RE: [cisco-voip] DST
Problems<BR><BR><BR>Mike,<BR><BR>4.1.3 sr2 does NOT have the CCM updates for
DST. You would need to<BR>either upgrade to sr4D, later ES or the DST patch
with the phone loads: <BR><BR><A
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti"
target=_blank
rel=nofollow>http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti</A><BR>ce09186a00807e02b1.shtml<BR><BR>Mike<BR><BR>-----Original
Message----- <BR>From: <A href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A><BR>[mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Mike
Armstrong <BR>Sent: Sunday, March 11, 2007 9:35 AM<BR>To: <A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A>; <A
href="mailto:cpoper@hamilton.ca" target=_blank
rel=nofollow>cpoper@hamilton.ca</A><BR>Subject: Re: [cisco-voip] DST
Problems <BR><BR>We're in the same boat. Running 4.1(3)sr2, with
OS<BR>win-OS-Upgrade-K9.2000-4-3a-sr9, which according to FN 62669
should<BR>include the DST patch. Using DevPack 39 plus 8.0(5) load for
7940/7960.<BR>Time on the Call Manager servers is correct, but the phones
(same models <BR>as Cathy's) are an hour behind.<BR><BR>Mike
Armstrong<BR>UF/IFAS CREC<BR>Lake Alfred, FL<BR><BR>> Date: Sun, 11 Mar
2007 09:54:21 -0400<BR>> From: "Poper, Cathy" <<A
href="mailto:cpoper@hamilton.ca" target=_blank rel=nofollow>
cpoper@hamilton.ca</A>><BR>> Subject: Re: [cisco-voip] DST
Problems<BR>> To: "Rasim Duric" <<A href="mailto:rduric@uoguelph.ca"
target=_blank rel=nofollow>rduric@uoguelph.ca</A>>, "Mike Lay
\(milay\)"<BR>> < <A href="mailto:milay@cisco.com" target=_blank
rel=nofollow>milay@cisco.com</A>>, <<A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A>><BR>> Message-ID:<BR>>
<<A
href="mailto:46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork"
target=_blank rel=nofollow>
46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork</A>><BR>>
Content-Type: text/plain; charset="us-ascii"<BR>><BR>> We're running
ciscocm.4-1-DevPack-38.1 (as of last weekend when we<BR>> upgraded to
4.1(3)sr4d - Phones are 7910,7912,7936,7940,7960 - so<BR>> phone loads
for 7940/7960 are at 8.0(4).<BR>><BR>><BR>><BR>> Cathy
Poper<BR>> City of Hamilton/IT Services<BR>> Network Support Analyst
<BR>> 55 York Blvd., 6th floor<BR>> Hamilton, Ontario<BR>>
Canada<BR>> L8L 3K7<BR>> Tel: 905-546-2424 x5481<BR>> Fax:
905-546-2333<BR>> <A href="mailto:cpoper@hamilton.ca" target=_blank
rel=nofollow>cpoper@hamilton.ca</A><BR>> <BR>> -----Original
Message-----<BR>> From: <A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A><BR>> [mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net </A>] On Behalf Of Rasim
Duric<BR>> Sent: Sunday, March 11, 2007 9:37 AM<BR>> To: Mike Lay
(milay); <A href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR>> Subject: Re:
[cisco-voip] DST Problems <BR>><BR>><BR>><BR>> I have NOT
updated the phone loads since I only have the 7912G, 7940,<BR>> 7960
which are supposed to get time from CCM. The OS is<BR>> 2000.4.4sr3 and
CCM 4.1(3)sr4d.<BR>><BR>> <BR>><BR>> Rasim Duric<BR>> Network
Analyst (CCS)<BR>> University of Guelph<BR>> Guelph, N1G 2W1,
ON<BR>> 519-824-4120x53146<BR>> <A href="mailto:rduric@uoguelph.ca"
target=_blank rel=nofollow>rduric@uoguelph.ca</A><BR>><BR>> From: <A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A><BR>> [mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Mike Lay
<BR>> (milay)<BR>> Sent: Sunday, March 11, 2007 8:27 AM<BR>> To: <A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR>> Subject: Re:
[cisco-voip] DST Problems<BR>><BR>><BR>><BR>> Have all of you
updated the phone loads?:<BR>><BR>><BR>><BR>> Phone
Loads:<BR>><BR>><BR>><BR>> The 7906, 7911, 7921, 7941, 7961,
7970, 7971 phones require a new<BR>> phone load that incorporates the
Daylight Saving Time changes. The <BR>> necessary phone loads are present
if any of these versions of phone<BR>> loads or DevPacks are
installed.<BR>><BR>><BR>><BR>> 8.0.4sr2s standalone phone
load<BR>><BR>><BR>><BR>> 8.2.1 standalone phone load
<BR>><BR>><BR>><BR>> ciscocm.3-3-DevPack-74 or
higher<BR>><BR>><BR>><BR>> ciscocm.4-1-DevPack-36 or
higher<BR>><BR>><BR>><BR>> ciscocm.4-2-1-DevPack-06 or
higher<BR>><BR>><BR>> <BR>> ciscocm.4-2-3-DevPack-08 or
higher<BR>><BR>><BR>><BR>> JRE Patch:
(ciscocm-2007-JRE-DST-Update.1-0-1.exe)<BR>><BR>><BR>><BR>> This
patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).<BR>>
This patch enables CAR and AST to use the new Daylight Saving Time<BR>>
Zone.<BR>><BR>><BR>><BR>><BR>> <A
href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_"
target=_blank
rel=nofollow>http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_
</A><BR>> fi<BR>>
eld_notice09186a00807e02b1.shtml<BR>><BR>><BR>><BR>>
Mike<BR>><BR>><BR>><BR>>
________________________________<BR>><BR>> From: <A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A><BR>> [mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Poper,
Cathy<BR>> Sent: Sunday, March 11, 2007 7:47 AM<BR>> To: Gu Sang Jung;
<A href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR>> Subject: Re:
[cisco-voip] DST Problems<BR>><BR>> Still waiting TAC's response - We
have 7910's, 7912's, 7940's and 7960 <BR><BR>> sets.<BR>><BR>> So
far they're all displaying incorrect times. We went through the<BR>> long
process of upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades<BR>>
before that to 2000.4.4, DST patches, Phone loads are 8.0(4).....So<BR>>
much for thinking we were prepared!!<BR>><BR>><BR>><BR>> If
anyone gets a resolution from TAC, please let me know (I'll do the<BR>>
same)<BR>><BR>><BR>><BR>> Cathy Poper <BR>> City of
Hamilton/IT Services<BR>> Network Support Analyst<BR>> 55 York Blvd.,
6th floor<BR>> Hamilton, Ontario<BR>> Canada<BR>> L8L 3K7<BR>>
Tel: 905-546-2424 x5481<BR>> Fax: 905-546-2333<BR>> <A
href="mailto:cpoper@hamilton.ca" target=_blank
rel=nofollow>cpoper@hamilton.ca</A><BR>><BR>> -----Original
Message-----<BR>> From: <A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A><BR>> [mailto: <A
href="mailto:cisco-voip-bounces@puck.nether.net" target=_blank
rel=nofollow>cisco-voip-bounces@puck.nether.net</A>] On Behalf Of Gu Sang
Jung<BR>> Sent: Sunday, March 11, 2007 7:09 AM<BR>> To: <A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net </A><BR>> Subject: Re:
[cisco-voip] DST Problems<BR>><BR>> My Case is same to you.<BR>> I
applied DST patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch)
on<BR><BR>> One client site, It did not work correctly. <BR>> CCM
server time is changed but IP Phone did not work .<BR>> Another Site, I
manually applied. just change time clock, reset CCM,<BR>> also IPPhone
side did not work correctly.<BR>> Hence, I temporaily change CMlocal time
zone 1 hour advance. and I <BR>> expect cisco' new
bug patch software.<BR>><BR>> gusang<BR>><BR>> -----
Original Message ----<BR>> From: sweeper1 <<A
href="mailto:sweeper1@gmail.com" target=_blank
rel=nofollow>sweeper1@gmail.com</A>><BR>> To: <A
href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR>> Sent: Sunday, March 11,
2007 5:29:30 AM<BR>> Subject: [cisco-voip] DST Problems<BR>><BR>>
So has anyone else had any problems with DST?
<BR>><BR>><BR>><BR>> I checked the servers that I updated and
their time is correct however<BR><BR>> the IP Phones are not
correct...Rebooting them does nothing...<BR>><BR>> So far the only
workaround I see is to turn off auto DST on the server <BR><BR>> and
manually push the time forward....<BR>><BR>> Or in Call Manager you
can go to CMLocal and change your time zone<BR>> there....(TAC says you
can change it forward - reset your phones -<BR>> change it back - reset
your phones and then everything will be back to <BR><BR>> normal...But
that didnt work for me)<BR>><BR>><BR>><BR>> Anyone else run into
this?<BR>><BR>><BR>><BR>>
Steve<BR><BR>_______________________________________________<BR>cisco-voip
mailing list <BR><A href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip" target=_blank
rel=nofollow>https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR>_______________________________________________
<BR>cisco-voip mailing list<BR><A href="mailto:cisco-voip@puck.nether.net"
target=_blank rel=nofollow>cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip" target=_blank
rel=nofollow>https://puck.nether.net/mailman/listinfo/cisco-voip
</A><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A href="mailto:cisco-voip@puck.nether.net" target=_blank
rel=nofollow>cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip" target=_blank
rel=nofollow>https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></BLOCKQUOTE></DIV><BR>
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href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></DIV></DIV><BR></DIV></DIV><BR>
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