<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">Yea, I was getting mixed information on the one with the 7970s but in meantime they had updated to 4.1(3) ES100 for the 7970/71 Url to long remote scripting error and that also fixed the phone time issues they were seeing earlier this morning on some phones. <br><br>Thanks<br><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Mike Lay (milay) <milay@cisco.com><br>To: Chris D'amore <CDAmore@jackhenry.com>; Erick Bergquist <erickbe@yahoo.com>; sweeper1 <sweeper1@gmail.com>; Rasim Duric <rduric@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net; Mike Armstrong <mfa@crec.ifas.ufl.edu><br>Sent: Sunday, March 11, 2007 12:25:12
PM<br>Subject: RE: [cisco-voip] DST Problems<br><br>
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<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff" face="Arial" size="2">Chris you are correct! The patch in reality is just a
workaround. SO if you apply something that modified the DST data in SQL then you
will need to reapply. ALL current ES & upcoming SR's will have the CCM DST
adjustments so no need as long as you have the latest going forward from
this week.</font></span></div>
<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff" face="Arial" size="2">I just saw one issue where the DST patch was applied &
it did NOT update SQL. So far this is an isolated case. But to check for this
you would need to run a SQL query to pull all the data out of the TypeTimeZone
table. All us time zones would need to have <font size="3"><font face="Times New Roman"><font color="#000000">dstdate = </font><font color="brown">"0/3/0/2,2:0:0:0". </font><font color="#0000ff">Pre update it was
"0/4/0/1,2:0:0:0".</font></font></font></font></span></div>
<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff"></font></span> </div>
<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff">select * from TypeTimeZone</font></span></div>
<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span class="137591917-11032007"><font color="#0000ff" face="Arial" size="2">Mike</font></span></div><br>
<div class="OutlookMessageHeader" dir="ltr" align="left" lang="en-us">
<hr tabindex="-1">
<font face="Tahoma" size="2"><b>From:</b> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Chris
D'amore<br><b>Sent:</b> Sunday, March 11, 2007 12:11 PM<br><b>To:</b> Erick
Bergquist; sweeper1; Rasim Duric<br><b>Cc:</b> cisco-voip@puck.nether.net; Mike
Armstrong<br><b>Subject:</b> Re: [cisco-voip] DST Problems<br></font><br></div>
<div></div>
<div id="idOWAReplyText41926" dir="ltr">
<div dir="ltr"><font color="#000000" face="Arial" size="2">I would think you should
re-apply the DST patch after any other update.</font></div>
<div dir="ltr"><font face="Arial" size="2">Just my 2 cents.</font></div>
<div dir="ltr"><font face="Arial" size="2">Chris</font></div></div>
<div dir="ltr"><br>
<hr tabindex="-1">
<font face="Tahoma" size="2"><b>From:</b> cisco-voip-bounces@puck.nether.net on
behalf of Erick Bergquist<br><b>Sent:</b> Sun 3/11/2007 11:53 AM<br><b>To:</b>
sweeper1; Rasim Duric<br><b>Cc:</b> cisco-voip@puck.nether.net; Mike
Armstrong<br><b>Subject:</b> Re: [cisco-voip] DST Problems<br></font><br></div>
<div>
<div style="font-size: 12pt; font-family: times new roman,new york,times,serif;"><br>
<div>We are also seeing same problem with phones across multiple customers who
did the DST updates. Have one with all 7970s on 8.2(1) (devpack39) and not
working and they did DST patch. <br>Have others with older model phones
(7940/7960/etc) and not getting right time. <br><br>Question, if they did CCM
updates to 4.1(3)sr4d then did Devpack36 initially, then CCM DST patch, then
they applied newer DevPack 39 does this break DST? <br><br></div>
<div style="font-size: 12pt; font-family: times new roman,new york,times,serif;"><br><br>
<div style="font-size: 12pt; font-family: times new roman,new york,times,serif;">-----
Original Message ----<br>From: sweeper1 <sweeper1@gmail.com><br>To: Rasim
Duric <rduric@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net; Mike
Armstrong <mfa@crec.ifas.ufl.edu><br>Sent: Sunday, March 11, 2007 11:23:35
AM<br>Subject: Re: [cisco-voip] DST Problems<br><br>
<div>Is this patch: ciscocm.4-1-3-2007-DST-Update.1-0-1.exe the same as the
above listed JRE patch: <font color="#0000ff" size="2">ciscocm-2007-JRE-DST-Update.1-0-1.exe ?</font></div>
<p><font color="#0000ff" size="2">Still no response on my end...Phones still have
"workaround time"</font></p>
<p><font color="#0000ff" size="2">Steve</font></p>
<div><br><br> </div>
<div><span class="gmail_quote">On 3/11/07, <b class="gmail_sendername">Rasim
Duric</b> <<a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a>> wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">If
I put the phones in another TZ (ex. GMT -04:00 Atlantic Time) would<br>it
affect other CCM components? I know that CDR is cut using GMT and
<br>shouldn't affected by this.<br><br><br>Rasim Duric<br>Network Analyst
(CCS)<br>University of Guelph<br>Guelph, N1G 2W1,
ON<br>519-824-4120x53146<br><a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><br><br>-----Original Message-----<br>From:
<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net </a>] On Behalf Of Mike
Lay<br>(milay)<br>Sent: Sunday, March 11, 2007 11:01 AM<br>To: Mike Armstrong;
Poper, Cathy; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] DST
Problems <br><br>I do not know if the restriction of uninstalling is accurate
but if the<br>doc says it then do it. Regardless if you are updating the
servers & the<br>final upgrade does not contain the DST updates then you
will need to <br>install the DST update again.<br><br>The phone gets time as
you have described. However I have see that the<br>CCM is not sending the
phone the correct time.<br><br>You can put the phones in a new DST group that
is in another TZ that <br>will force the phones to update the time. If the
phones are CST put them<br>in a DTG that is
est.<br><br>MIke<br><br>-----Original Message-----<br>From: Mike Armstrong
[mailto:<a rel="nofollow" target="_blank" href="mailto:mfa@crec.ifas.ufl.edu">mfa@crec.ifas.ufl.edu </a>]<br>Sent: Sunday, March 11, 2007 10:49
AM<br>To: Mike Lay (milay); Poper, Cathy; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: Re: [cisco-voip] DST
Problems<br><br>Right on the JRE update. As for CCM, I'm going to
first install the <br>explicit DST CCM patch and see what
happens. The FN says that the patch<br>must be uninstalled when
upgrading CCM, but I think that's only when<br>upgrading from 4.1 to 4.2, for
example. Not clear what its interaction <br>with other upgrades
might be, and not clear what it does, if it only<br>affects the SQL
database. Making a DatTime group for the phones strikes<br>me as a
last resort.<br><br>Could you refresh us on how the 7960 gets its
time? If it's registered <br>with a Subscriber, doesn't it get the
time from the Subscriber when it<br>goes on-hook? How do the DST
patch and the SQL database come into play?<br>If I install the DST patch on
the Publisher, how does the new SQL data <br>get propogated to wherever it
needs to go?<br><br>Mike<br><br>----- Original Message -----<br>From: "Mike
Lay (milay)" <<a rel="nofollow" target="_blank" href="mailto:milay@cisco.com">milay@cisco.com</a>><br>To: "Poper, Cathy" < <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a>>; "Mike Armstrong"<br><<a rel="nofollow" target="_blank" href="mailto:mfa@crec.ifas.ufl.edu">mfa@crec.ifas.ufl.edu</a>>; <<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net </a>><br>Sent: Sunday, March 11,
2007 11:14 AM<br>Subject: RE: [cisco-voip] DST Problems<br><br><br>I see that
you did not apply the JRE update. But that would not affect<br>the
phones.<br><br>Seems to be a pattern forming here... The 2nd gen phones get
the time <br>directly from CCM. The DST updates only update the SQL DB not any
CCM<br>code. You could potentially make a DatTime group for the phones,
setting<br>the time correctly. Or you could restart the CCM service to give
CCM a <br>kick start.<br><br>Mike<br><br>-----Original Message-----<br>From:
Poper, Cathy [mailto:<a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a>]<br>Sent: Sunday, March 11, 2007 10:09
AM<br>To: Mike Lay (milay); Mike Armstrong; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>Subject: RE: [cisco-voip] DST
Problems<br><br>Mike - Looked at the document you referred to below, and it
appears that<br>we should be compliant: <br>I have the following installed on
all CCM's:<br>OS version: 2000.4.4(sr3)<br>CCM version: 4.1(3)sr4d<br>CCM
4.1(3)- 2007-DST-Update.1-0-1<br>CCM4-1-DevPack-38.1<br><br>What am I
missing???<br><br>Cathy Poper<br>City of Hamilton/IT Services <br>Network
Support Analyst<br>55 York Blvd., 6th floor<br>Hamilton,
Ontario<br>Canada<br>L8L 3K7<br>Tel: 905-546-2424 x5481<br>Fax:
905-546-2333<br><a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br><br><br><br>-----Original
Message-----<br>From: Mike Lay (milay) [mailto:<a rel="nofollow" target="_blank" href="mailto:milay@cisco.com">milay@cisco.com</a>]<br>Sent: Sunday, March 11, 2007 10:45
AM<br>To: Mike Armstrong; <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; Poper,
Cathy<br>Subject: RE: [cisco-voip] DST Problems<br><br><br>Mike,<br><br>4.1.3
sr2 does NOT have the CCM updates for DST. You would need to<br>either upgrade
to sr4D, later ES or the DST patch with the phone loads: <br><br><a rel="nofollow" target="_blank" href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_noti</a><br>ce09186a00807e02b1.shtml<br><br>Mike<br><br>-----Original
Message----- <br>From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>[mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Mike
Armstrong <br>Sent: Sunday, March 11, 2007 9:35 AM<br>To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br>Subject: Re: [cisco-voip] DST Problems
<br><br>We're in the same boat. Running 4.1(3)sr2, with
OS<br>win-OS-Upgrade-K9.2000-4-3a-sr9, which according to FN 62669
should<br>include the DST patch. Using DevPack 39 plus 8.0(5) load for
7940/7960.<br>Time on the Call Manager servers is correct, but the phones
(same models <br>as Cathy's) are an hour behind.<br><br>Mike
Armstrong<br>UF/IFAS CREC<br>Lake Alfred, FL<br><br>> Date: Sun, 11 Mar
2007 09:54:21 -0400<br>> From: "Poper, Cathy" <<a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">
cpoper@hamilton.ca</a>><br>> Subject: Re: [cisco-voip] DST
Problems<br>> To: "Rasim Duric" <<a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a>>, "Mike Lay
\(milay\)"<br>> < <a rel="nofollow" target="_blank" href="mailto:milay@cisco.com">milay@cisco.com</a>>, <<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>> Message-ID:<br>>
<<a rel="nofollow" target="_blank" href="mailto:46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork">
46262932FF67F74CA6D537C31A6969870D48906F@endeavour.InfoNetwork</a>><br>>
Content-Type: text/plain; charset="us-ascii"<br>><br>> We're running
ciscocm.4-1-DevPack-38.1 (as of last weekend when we<br>> upgraded to
4.1(3)sr4d - Phones are 7910,7912,7936,7940,7960 - so<br>> phone loads for
7940/7960 are at 8.0(4).<br>><br>><br>><br>> Cathy Poper<br>>
City of Hamilton/IT Services<br>> Network Support Analyst <br>> 55 York
Blvd., 6th floor<br>> Hamilton, Ontario<br>> Canada<br>> L8L
3K7<br>> Tel: 905-546-2424 x5481<br>> Fax: 905-546-2333<br>> <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br>> <br>> -----Original
Message-----<br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>>
[mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net </a>] On Behalf Of Rasim
Duric<br>> Sent: Sunday, March 11, 2007 9:37 AM<br>> To: Mike Lay
(milay); <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip]
DST Problems <br>><br>><br>><br>> I have NOT updated the phone
loads since I only have the 7912G, 7940,<br>> 7960 which are supposed to
get time from CCM. The OS is<br>> 2000.4.4sr3 and CCM
4.1(3)sr4d.<br>><br>> <br>><br>> Rasim Duric<br>> Network
Analyst (CCS)<br>> University of Guelph<br>> Guelph, N1G 2W1, ON<br>>
519-824-4120x53146<br>> <a rel="nofollow" target="_blank" href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><br>><br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Mike Lay
<br>> (milay)<br>> Sent: Sunday, March 11, 2007 8:27 AM<br>> To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip]
DST Problems<br>><br>><br>><br>> Have all of you updated the phone
loads?:<br>><br>><br>><br>> Phone
Loads:<br>><br>><br>><br>> The 7906, 7911, 7921, 7941, 7961, 7970,
7971 phones require a new<br>> phone load that incorporates the Daylight
Saving Time changes. The <br>> necessary phone loads are present if any of
these versions of phone<br>> loads or DevPacks are
installed.<br>><br>><br>><br>> 8.0.4sr2s standalone phone
load<br>><br>><br>><br>> 8.2.1 standalone phone load
<br>><br>><br>><br>> ciscocm.3-3-DevPack-74 or
higher<br>><br>><br>><br>> ciscocm.4-1-DevPack-36 or
higher<br>><br>><br>><br>> ciscocm.4-2-1-DevPack-06 or
higher<br>><br>><br>> <br>> ciscocm.4-2-3-DevPack-08 or
higher<br>><br>><br>><br>> JRE Patch:
(ciscocm-2007-JRE-DST-Update.1-0-1.exe)<br>><br>><br>><br>> This
patch is only applicable to 3.3(5), 4.0(2a), 4.1(x), and 4.2(x).<br>> This
patch enables CAR and AST to use the new Daylight Saving Time<br>>
Zone.<br>><br>><br>><br>><br>> <a rel="nofollow" target="_blank" href="http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_">http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_
</a><br>> fi<br>>
eld_notice09186a00807e02b1.shtml<br>><br>><br>><br>>
Mike<br>><br>><br>><br>>
________________________________<br>><br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>> [mailto:<a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Poper,
Cathy<br>> Sent: Sunday, March 11, 2007 7:47 AM<br>> To: Gu Sang Jung;
<a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Subject: Re: [cisco-voip]
DST Problems<br>><br>> Still waiting TAC's response - We have 7910's,
7912's, 7940's and 7960 <br><br>> sets.<br>><br>> So far they're all
displaying incorrect times. We went through the<br>> long process of
upgrading CCM from 3.3(3) to 4.1(3)sr4d, OS upgrades<br>> before that to
2000.4.4, DST patches, Phone loads are 8.0(4).....So<br>> much for thinking
we were prepared!!<br>><br>><br>><br>> If anyone gets a resolution
from TAC, please let me know (I'll do the<br>>
same)<br>><br>><br>><br>> Cathy Poper <br>> City of Hamilton/IT
Services<br>> Network Support Analyst<br>> 55 York Blvd., 6th
floor<br>> Hamilton, Ontario<br>> Canada<br>> L8L 3K7<br>> Tel:
905-546-2424 x5481<br>> Fax: 905-546-2333<br>> <a rel="nofollow" target="_blank" href="mailto:cpoper@hamilton.ca">cpoper@hamilton.ca</a><br>><br>> -----Original
Message-----<br>> From: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>>
[mailto: <a rel="nofollow" target="_blank" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Gu Sang
Jung<br>> Sent: Sunday, March 11, 2007 7:09 AM<br>> To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net </a><br>> Subject: Re: [cisco-voip]
DST Problems<br>><br>> My Case is same to you.<br>> I applied DST
patches(CCM4.0.2(a) OS 2004-4, phone load, DST patch) on<br><br>> One
client site, It did not work correctly. <br>> CCM server time is changed
but IP Phone did not work .<br>> Another Site, I manually applied. just
change time clock, reset CCM,<br>> also IPPhone side did not work
correctly.<br>> Hence, I temporaily change CMlocal time zone 1 hour
advance. and I <br>> expect cisco' new bug patch
software.<br>><br>> gusang<br>><br>> ----- Original Message
----<br>> From: sweeper1 <<a rel="nofollow" target="_blank" href="mailto:sweeper1@gmail.com">sweeper1@gmail.com</a>><br>> To: <a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> Sent: Sunday, March 11,
2007 5:29:30 AM<br>> Subject: [cisco-voip] DST Problems<br>><br>> So
has anyone else had any problems with DST? <br>><br>><br>><br>> I
checked the servers that I updated and their time is correct
however<br><br>> the IP Phones are not correct...Rebooting them does
nothing...<br>><br>> So far the only workaround I see is to turn off
auto DST on the server <br><br>> and manually push the time
forward....<br>><br>> Or in Call Manager you can go to CMLocal and
change your time zone<br>> there....(TAC says you can change it forward -
reset your phones -<br>> change it back - reset your phones and then
everything will be back to <br><br>> normal...But that didnt work for
me)<br>><br>><br>><br>> Anyone else run into
this?<br>><br>><br>><br>>
Steve<br><br>_______________________________________________<br>cisco-voip
mailing list <br><a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a rel="nofollow" target="_blank" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br><br>_______________________________________________
<br>cisco-voip mailing list<br><a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a rel="nofollow" target="_blank" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip
</a><br><br>_______________________________________________<br>cisco-voip
mailing list<br><a rel="nofollow" target="_blank" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a rel="nofollow" target="_blank" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></blockquote></div><br>
<div>_______________________________________________<br>cisco-voip mailing
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