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<p class=MsoNormal><span style='color:#1F497D'>I had a TAC engineer requested
to un-install </span><span class=content><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:blue'><a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></span></a>
</span></span><span style='color:#1F497D'>from all servers before
re-installing. Seems a little unusual, I would edit the SQL Table as a last
resort.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>This customer had a single database
in SQL Enterprise Manager.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Poper, Cathy
[mailto:cpoper@hamilton.ca] <br>
<b>Sent:</b> Monday, March 12, 2007 5:06 PM<br>
<b>To:</b> Jason Aarons (US); cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] DST Patch didn't update TypeTimeZone table?<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>I have the same problem happening on our system. Still
waiting on TAC's resolution. (our phones are displaying the correct time
because we modified the time-zone manually....until TAC finds the problem for
us...)</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>The log file clearly indicates that the last thing I did was apply
the DST 1.0.1 patch to the publisher - The TypeTimeZone table did NOT
update.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Just now, on my test system, I re-applied the DST patch, and that
finally udpated the table after a reboot - and NOW the 2 phones in test are
displaying the correct time.....I do NOT understand the difference....</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>The recommendation out there is to manually modify the TypeTimeZone
table - If I don't hear from TAC soon, I'm going to go ahead and change this
manually - but need to schedule some downtime...</span><span style='font-size:
12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<p><b><i><span style='font-size:10.0pt;font-family:"Book Antiqua","serif"'>Cathy
Poper</span></i></b> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>City of
Hamilton/IT Services</span> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Network Support
Analyst</span> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>55 York Blvd.,
6th floor</span> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hamilton, Ontario</span>
<br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Canada</span> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>L8L 3K7</span> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Tel:
905-546-2424 x5481</span> <br>
<span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fax:
905-546-2333</span> <br>
<i><u><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>cpoper@hamilton.ca</span></u></i>
<o:p></o:p></p>
<blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>-----Original Message-----<br>
<b>From:</b> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons
(US)<br>
<b>Sent:</b> Monday, March 12, 2007 3:43 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] DST Patch didn't update TypeTimeZone table?</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal>I have a customer whose 7940/7960s didn’t update, the final
update applied following the Field Notices step-by-step was <span
class=content><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></span></a>,
the log file for this patch shows Completed Successfully, however checking the
SQL Table </span></span><span style='color:#1F497D'>TypeTimeZone on publisher
didn’t change to the new values. The operating system time and everything else
looks good. The log file timestamps show nothing was applied after </span><span
class=content><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></span></a>,</span></span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Anyone else see </span><span
class=content><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><a
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/crypto/3DES/voice/callmgr/4.1/ciscocm.4-1-3-2007-DST-Update.1-0-1.exe&app=Tablebuild&status=showC2A"><span
class=contentlink><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>ciscocm.4-1-3-2007-DST-Update.1-0-1.exe</span></span></a>
show successful in logs but didn’t really update the tables?</span></span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jason
Aarons</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Consultant</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
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border-left:none;padding:0in 5.4pt 0in 5.4pt'>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.dimensiondata.com/na">http://www.dimensiondata.com/na</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>904-338-3245
cell</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
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