<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
..MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>Getting Internal Server Error 500 on CCM 4.2(3) publisher.
Tried re-setting IISAdmin (which resets WWW Publishing Service) several times.
Any other ideas?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I hesitant to just reboot the box…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>System log shows these warnings, which I see all the time on
other customer systems;<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Warning<o:p></o:p></p>
<p class=MsoNormal>Event Source: W3SVC<o:p></o:p></p>
<p class=MsoNormal>Event Category: None<o:p></o:p></p>
<p class=MsoNormal>Event ID: 101<o:p></o:p></p>
<p class=MsoNormal>Date: 3/12/2007<o:p></o:p></p>
<p class=MsoNormal>Time: 7:54:09 PM<o:p></o:p></p>
<p class=MsoNormal>User: N/A<o:p></o:p></p>
<p class=MsoNormal>Computer: CALLMANAGER1<o:p></o:p></p>
<p class=MsoNormal>Description:<o:p></o:p></p>
<p class=MsoNormal>The server was unable to add the virtual root
'/Application20' for the directory '' due to the following error: The parameter
is incorrect. The data is the error code. <o:p></o:p></p>
<p class=MsoNormal>For additional information specific to this message please
visit the Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp. <o:p></o:p></p>
<p class=MsoNormal>Data:<o:p></o:p></p>
<p class=MsoNormal>0000: 57 00 00 00 W... <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Event Type: Warning<o:p></o:p></p>
<p class=MsoNormal>Event Source: W3SVC<o:p></o:p></p>
<p class=MsoNormal>Event Category: None<o:p></o:p></p>
<p class=MsoNormal>Event ID: 47<o:p></o:p></p>
<p class=MsoNormal>Date: 3/12/2007<o:p></o:p></p>
<p class=MsoNormal>Time: 7:54:31 PM<o:p></o:p></p>
<p class=MsoNormal>User: N/A<o:p></o:p></p>
<p class=MsoNormal>Computer: CALLMANAGER1<o:p></o:p></p>
<p class=MsoNormal>Description:<o:p></o:p></p>
<p class=MsoNormal>The server certificate for instance '1' does not chain up to
a trusted root certificate. <o:p></o:p></p>
<p class=MsoNormal>For additional information specific to this message please
visit the Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<table class=MsoTableGrid border=1 cellspacing=0 cellpadding=0
style='border-collapse:collapse;border:none'>
<tr>
<td width=132 valign=top style='width:99.0pt;border:solid windowtext 1.0pt;
padding:0in 5.4pt 0in 5.4pt'>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Jason
Aarons</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Consultant</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
<td width=458 valign=top style='width:343.8pt;border:solid windowtext 1.0pt;
border-left:none;padding:0in 5.4pt 0in 5.4pt'>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><a
href="http://www.dimensiondata.com/na"><span style='color:blue'>http://www.dimensiondata.com/na</span></a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>904-338-3245
cell</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</td>
</tr>
</table>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at 800-974-6584.</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><o:p></o:p></p>
</div>
</body>
</html>
<HTML><BODY><P><hr size=1></P>
<P><STRONG>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</STRONG></P></BODY></HTML>