This happened to me also, but they came back up after a few minutes like Robert is saying. I _almost_ unplugged it till I read this email and decided to give it a few more minutes :)<br><br><div><span class="gmail_quote">On 3/7/07,
<b class="gmail_sendername">Robert Kulagowski</b> <<a href="mailto:bob@smalltime.com">bob@smalltime.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
> Anyone have a idea on why this happens on some phones on firmware<br>> updates? I see this mostly on 7970s. Customer had done DST related<br>> CCM updates, etc and when some of the phones took firmware update ,
<br>> most came back ok. Some are dark and not powered up, and unplugging<br>> the ethernet and plugging it back in fixes them and they come back<br>> and work fine.<br><br>You may want to check whether they're really hung or just sitting there
<br>doing the update with the backlight turned off.<br><br>When I did my mass update to 8.2(1), I thought I had bricked 30 phones<br>until I noticed that if looked at the screen at an oblique angle, you<br>could see that stuff was happening.
<br><br>Not sure why the backlight was off.<br>_______________________________________________<br></blockquote></div><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations