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<DIV dir=ltr align=left><SPAN class=448275116-13032007><FONT face=Arial
color=#0000ff size=2>Doe anyone have a good link to agent creation in the Call
Manager and the ability also to provide limited function for a helpdesk
supervisor through a GUI interface of some kind? Thank
you!</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P align=left><FONT face=Arial color=#0000ff size=2>Steve Miller<BR>Telecom
Engineer<BR>Dickstein Shapiro LLP<BR>1825 Eye Street NW | Washington, DC
20006<BR>Tel (202) 420-3370 Fax (202)-330-5607<BR></FONT><A
href="mailto:millers@dicksteinshapiro.com"><FONT face=Arial
size=2>millers@dicksteinshapiro.com</FONT></A><FONT face=Arial color=#0000ff
size=2> </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Lelio
Fulgenzi<BR><B>Sent:</B> Tuesday, March 13, 2007 12:26 PM<BR><B>To:</B> George
Sobhi; cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] Call
history CMD again<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT size=2>I'm not a pro, and I barely got mine working for SRST, but I
think what you are looking for is AAA accounting.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>aaa group server radius group_name<BR>
server <ip-addr> auth-port <port> acct-port
<port><BR>!</FONT></DIV>
<DIV><FONT size=2>aaa accounting connection h323 stop-only group
group_name<BR>!</FONT></DIV>
<DIV><FONT size=2>gw-accounting aaa<BR> acct-template
callhistory-detail<BR>!<BR></FONT></DIV>
<DIV><FONT size=2>You can set up different profiles to send only specific data,
and you'll likely need to do a debug in order to match up the pairs, but it
should do you well.</FONT></DIV>
<DIV><FONT size=2> </DIV></FONT>
<DIV>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...there's no such thing as a bad timbit...<BR></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=gsobhi@nileonebrokers.com
href="mailto:gsobhi@nileonebrokers.com">George Sobhi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, March 13, 2007 12:04
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Call history
CMD again</DIV>
<DIV><BR></DIV>
<DIV class=Section1 dir=rtl>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hey
guys,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Is this question very
stupid for all of you that anybody didn't answer
me?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I want to back up
call history everyday but call history buffer can't hold more than 200 calls
so I want to back it up periodically through all the day.
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: center"
align=center><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><B><FONT
face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>George Sobhi<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, March 12, 2007 1:41
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] Call history
CMD</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Dear
all,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have
<o:p></o:p></SPAN></FONT></P>
<DIV dir=ltr align=left>
<TABLE class=MsoNormalTable cellPadding=0 border=0>
<TBODY>
<TR>
<TD
style="PADDING-RIGHT: 3pt; PADDING-LEFT: 3pt; BACKGROUND: #cccccc; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
bgColor=#cccccc>
<P class=MsoNormal dir=ltr
style="MARGIN: 6pt; DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Cisco IOS Software
<o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; BACKGROUND: #cccccc; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
bgColor=#cccccc>
<P class=MsoNormal dir=ltr
style="MARGIN: 6pt; DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 9.5pt; FONT-FAMILY: Arial">C2800NM-ADVIPSERVICESK9-M
<o:p></o:p></SPAN></FONT></P></TD></TR>
<TR>
<TD
style="PADDING-RIGHT: 3pt; PADDING-LEFT: 3pt; BACKGROUND: #cccccc; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
bgColor=#cccccc>
<P class=MsoNormal dir=ltr
style="MARGIN: 6pt; DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: Arial">Software Version
<o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; BACKGROUND: #cccccc; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt"
bgColor=#cccccc>
<P class=MsoNormal dir=ltr
style="MARGIN: 6pt; DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face=Arial size=2><SPAN
style="FONT-SIZE: 9.5pt; FONT-FAMILY: Arial">12.4(4)XC / CME
4.0(1)<o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE></DIV>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">How can I save call
history log periodically with
human-recognition-format?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT face=Arial
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal dir=rtl><FONT face=Arial size=2><SPAN dir=ltr
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face="Times New Roman" color=#8080c0 size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: #8080c0">George
Sobhi</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal dir=ltr
style="DIRECTION: ltr; unicode-bidi: embed; TEXT-ALIGN: left"><FONT
face="Times New Roman" color=#8080c0 size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: #8080c0">Technical Support
Engineer</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal dir=rtl><FONT face="Times New Roman" size=3><SPAN dir=ltr
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>cisco-voip mailing
list<BR>cisco-voip@puck.nether.net<BR>https://puck.nether.net/mailman/listinfo/cisco-voip<BR></BLOCKQUOTE>
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