<div>Ryan,</div>
<div> </div>
<div> -Yes each location has there own customized translation pattern to expand a 4 digit call to a full 10 digit extension.</div>
<div> - Funnny you should ask. No I don't like to send the @ route to the GateKeeper. I like to be more specific. I have been thinking of adding that to the design but I would prefer to perform more testing. I would love to finally be able to bring up my missed call log, see a missed call from an E164 number, hit the dial key and have it route the call correctly. The typical user doesn't like to see the prepended 91 in their call logs. I agree.
</div>
<div> -Wow you have put a lot of thought into your dialplan, good for you. I only configure zones for DID numbers. The sites operate just as you described. I put non DID extensions into a seperate partition. Then give them a fake E164 number beggining with a 1.
111.901.4567. The remainder of the number can mirror the DID(s) for the site. You want to plan ahead to make sure you will never have overlap in Unity. CallManager ois finished here.</div>
<div> -Centralized Unity just works. No translations, no masks. The CSS for Unity includes all SITE-DID partitons as well as SITE-NonDID partitions. There is no overlap so Unity is capable of sending MWI On/Off as well as transferring to all extensions. This also serves as a back door transfer to non DID extensions.
</div>
<div> -CAC is used here. The LOCATIONS in CallManager are enforced and you have additional bandwidth policing at the GateKeeper.</div>
<div> </div>
<div>Everything just works!</div>
<div> </div>
<div> <br> </div>
<div><span class="gmail_quote">On 3/12/07, <b class="gmail_sendername">Ryan O'Connell</b> <<a href="mailto:Roconnell@unislumin.com">Roconnell@unislumin.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>
<div dir="ltr">
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<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Dan,</span></p>
<p style="MARGIN: 0in 0in 0pt"><font size="3"><font face="Times New Roman"> </font></font></p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I like it, very slick. Thank you for putting such detail in your response as well. I hope you don't mind me asking a few more questions I'm intrigued now. Besides I'm still early in the design phase and you may sway me to alter my plans.
</span></p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><span>-<span> </span></span></span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">In your design you have all your internal DN's set to be
E.164 numbers. Are you using some sort of Translation patterns at each of the sites to maintain 4 digit dial within a given site?</span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-FAMILY: Arial"><span><font size="3">-</font><span> </span></span></span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I don't have a lot of experience with Gatekeepers so let me ask you this when using a Gatekeeper controlled trunk is it just one route into CallManager like a default route? Using your example: User dials
91.6025028867, the RG-1 strips predot and sends it to Gatekeeper. I assume there is a default route command that sends all 10 digit numbers to CCM. Once it gets there since the Trunks Inbound CSS has all "SITE_EXTENTIONS" partitions so therefore the call completes.
</span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-FAMILY: Arial"><span><font size="3">-</font><span> </span></span></span><font face="Times New Roman" size="3">What about non-DID's at remote sites do you have them in another partition or something that the Gatekeeper can't see? Example at your remote site you don't use DID's so do you still assign them a
E.164 number? What happens if that E.164 number is an actual number for MacDonalds at that remote location but it happens to be the same number that you assigned to a non-DID at the remote location?</font></p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-FAMILY: Arial"><span><font size="3">-</font><span> </span></span></span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">What about voicemail, I'm not sure if you're using centralized voicemail with Unity but that is what I'm using. How are you handling Trap connections and MWI for remote locations? Do those outbound Unity ports have the same CSS that you applied to your Gatekeeper controlled trunk?
</span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-FAMILY: Arial"><span><font size="3">-</font><span> </span></span></span><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">With your design are you still using CAC?
</span></p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></span> </p>
<p style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Aren't Dialplans fun!!</span></p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></p>
<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Cheers Ryan</span></p></font></div></div>
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<font face="Tahoma" size="2"><span class="q"><b>From:</b> Dan Cavanaugh [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:dcavanaugh@gmail.com" target="_blank">dcavanaugh@gmail.com</a>]<br></span>
<b>Sent:</b> Mon 3/12/2007 6:33 PM<br><b>To:</b> Ryan O'Connell<br><b>Cc:</b> Justin Steinberg; <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net
</a>
<div><span class="e" id="q_111497270e676e5f_3"><br><b>Subject:</b> Re: [cisco-voip] MWI with overlapping numbers<br></span></div></font><br> </div>
<div><span class="e" id="q_111497270e676e5f_5">
<div>
<div>The GateKeeper helps you perform a basic translation. The way I have it configured is each site on the network uses (2) route lists, SITE-RL and SITE-GK-RL. All local route patterns, local 7 digit, 911, etc. use the SITE-RL which points to the local VG. You are done there. Any 91.[2-9]xx[2-9]xxxxxx dial pattern is routed to the SITE-GK-RL. Keep in mind that ALL your extensions at all sites are the full E164 number, 6025028867. A user dials
91.6025028867, not knowing if this number is on your network or a local McDonalds. The SITE-GK-RL consists of (3) route groups and does the following:</div>
<div>(RG-1) Strip the preDot and send it to the GateKeeper. The GateKeeper will maintain ranges of extensions available on the CallManager cluster or multiple clusters(60250288..). The GateKeeper controlled trunks to CallManager will have a CSS that has access to all SITE-EXTENSIONS partitions. If the 10 digit number matches a defined range on the GateKeeper, the call is placed ON-Net. If this request fails, --> RG-2.
</div>
<div>(RG-2) Send it to GateKeeper. The GateKeeper will maintain a list of 91xxx....... routes. The xxx will be the local area code for each gateway registered to GateKeeper. If the GateKeeper has a gateway registered for 91602......., the call will be routed to a gateway on the network and the call will be placed as a local call. If there is not a registered gateway with the 91602 zone defined, -->RG-3.
</div>
<div>(RG-3) Finally send the call to the local VG as a long distance call.</div>
<div> </div>
<div>You said you weren't doing any intercluster trunks. The only trunk needed would be to the GateKeeper. It would take place of your CSS and PT manipulations. This is very modular and scalable in design. It also allows you to just plug in another site(or company) overnight without further thought about overlapping dialplans. Users don't need to be notified about dialing rules for ON-Net vs. OFF-Net calls, they just simply call each other the same way they always have. What it does not accomplish is the silly abbreviated dialing between sites. Everyone would love to dial across the nation using only 4 digits. This is a pipe dream and you will spend many nights undoing what you thought would scale for your company.
</div>
<div> </div>
<div><br><br> </div>
<div><span class="gmail_quote">On 3/11/07, <b class="gmail_sendername">Ryan O'Connell</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:Roconnell@unislumin.com" target="_blank">Roconnell@unislumin.com
</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div lang="EN-US" vlink="blue">
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi Justin</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font> </p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I would like to hear more about your comments you made about problems with CTI and AC line status. How will this be a problem?
</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font> </p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Also Dan, why introduce a Gatekeeper how will this help on a centralized design, I'm not doing any intercluster trunks?
</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font> </p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Ryan</span></font></p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font> </p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font> </p>
<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></span></font> </p>
<div>
<div style="TEXT-ALIGN: center" align="center"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Dan Cavanaugh [mailto:
<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:dcavanaugh@gmail.com" target="_blank">dcavanaugh@gmail.com</a>] <br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Friday, March 09, 2007 10:26 AM
<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Justin Steinberg<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> Ryan O'Connell; <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] MWI with overlapping numbers</span></font></p></div>
<div><span>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"></span></font> </p>
<p style="MARGIN-BOTTOM: 12pt"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Total agreement with Justin. What you have done at this point is introduced layers of translation and complexity that don't need to be there. A nice design is exactly what Justin suggests below, with the addition of a GateKeeper. The Gatekeeper will add the filter you need to determine if an extension is on your cluster.
</span></font></p>
<div>
<p><span><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">On 3/6/07, <b><span style="FONT-WEIGHT: bold">Justin Steinberg</span></b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:jsteinberg@gmail.com" target="_blank">
jsteinberg@gmail.com</a>> wrote:</span></font></span> </p>
<p style="MARGIN-BOTTOM: 12pt"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">You will notice other problems with this approach such as:<br><br>CDR issues since CDR is not partition aware <br>CTI issues
<br>AC issues with line state updates<br><br>I think it would make life easier to use E164 numbers as the DN and use translation patterns within each site to translate four digits to E164. <br><br>Just my thoughts, and I do realize making this conversion would be a real pain. :)
<br><br>Justin</span></font></p>
<div><span>
<div>
<p><span><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">On 3/6/07, <b><span style="FONT-WEIGHT: bold">Ryan O'Connell</span></b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:Roconnell@unislumin.com" target="_blank">
Roconnell@unislumin.com</a>> wrote:</span></font></span></p></div></span></div>
<blockquote style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 6pt; PADDING-BOTTOM: 0in; MARGIN-LEFT: 4.8pt; BORDER-LEFT: #cccccc 1pt solid; MARGIN-RIGHT: 0in; PADDING-TOP: 0in; BORDER-BOTTOM: medium none">
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Fixed it</span></font></p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p></div>
<div>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">The fix was to change the MWI CSS to search the translation Table instead of each sites local partition. And to change the MWI notification in Unity back to "X"
</span></font></p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Ryan</span></font></p></div></div></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"></span></font> </p>
<div style="TEXT-ALIGN: center" align="center"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">
cisco-voip-bounces@puck.nether.net</a> on behalf of Ryan O'Connell <br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Tue 3/6/2007 3:07 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">
cisco-voip@puck.nether.net</a><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> [cisco-voip] MWI with overlapping numbers <br></span></font><br> </p></div></div></span>
<div><span>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Hey all,</span></font></p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">I'm stuck on this one. Here is the scenario.</span></font></p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">IPT customer, with lots of phones. They are using a Centralized model where CallManger and Unity are at the head office providing services for head office and all branch locations. This is a big customer and DN overlapp is a real issue so they decided they wanted to go 4 digit dialing within a given site, and 10 digit dialing between sites.
</span></font></p></div>
<div>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p></div>
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<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">No problem</span></font></p></div>
<div>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p></div>
<ul type="disc">
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I setup each location with a different <sitename>Oncluster Partition and added 4 digit DN's to these partitions.
</span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">phones can dial each other using 4 digits within a site </span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">when they dial another site the must dial 11 digits. example to dial Edmonton they dial 917808885180 </span>
</font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">A translation pattern is used to strip the pattern and search the correct sites partition then strip the 91780888 off the number leaving 5180
</span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">For centralized voicemail, I used different "VoiceMailProfiles" to prefix the numbers going into Unity so when someone from Edmonton dials into Unity 780888 is prefixed to the 5180 putting them into the correct mailbox.
</span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">To light MWI lamps, I had to turn Multitenant Mode on so that VM Ports can see the translations created and all works fine
</span></font></li></li></li></li></li></li></ul>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">HERE is the problem</span></font></p>
<ul type="disc">
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">When someone has the same last 4 digit dn's at different sites, MWI only works for the site who's partition comes first in the MWI CSS
</span></font></li></ul>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Example Calgary phone with DN 4035555180 and an Edmonton Phone 7808885180</span></font></p>
<ul type="disc">
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Unity mailbox are as follows Calgary user is 4035555180 and the Edmonton User is 7808885180 </span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">both message notification feilds under each subscriber have been changed from the default X to 5180 because the actual extension is only 4 digits not 10 (I THINK HERE IS MY PROBLEM BUT DON'T KNOW HOW TO FIX IT)
</span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I leave a message for the Edmonton user </span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">MWI outbound ports use the Translation pattern to translate 7808885180 to 5180 in the edmOnCluster partition. And tell the phone to dial the lamp code
</span></font>
<li style="COLOR: black"><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The MWI-ON CSS has partitions in the order of cgyOncluster - then edmOncluster. It doesn't know better it just matches 5180 to the cgyOncluster and the lamp turns on.
</span></font></li></li></li></li></li></ul>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">I know you may need a decoder ring to understand this email, but any help is appreciated</span></font></p>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"></span></font> </p>
<p><font face="Arial" color="black" size="2"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Ryno</span></font></p></div></div>
<div style="TEXT-ALIGN: center" align="center"><font face="Arial" size="1"><span style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial">
<hr align="center" width="100%" size="3">
</span></font></div>
<p><font face="Arial" size="1"><span style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial">Privileged/Confidential Information may be contained in this message. Disclosure to any person other than the named recipient is unauthorized. If you are not the intended recipient, please delete all copies of this information and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of UNIS LUMIN Inc. shall be understood as neither given nor endorsed by it. UNIS LUMIN Inc. and any of its subsidiaries reserve the right to monitor all e-mail communications through its networks. Thank you.
</span></font></p></div></div></span></div></div>
<p style="MARGIN-BOTTOM: 12pt"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"></span><br>_______________________________________________<br>cisco-voip mailing list<br><span><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">
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</span></font></p></span></div></div>
<div><span>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"><br><br clear="all"><br>-- <br>Dan Cavanaugh<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:dcavanaugh@gmail.com" target="_blank">
dcavanaugh@gmail.com</a></span></font></p></span></div></div></blockquote></div><br><br clear="all"><br>-- <br>Dan Cavanaugh<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:dcavanaugh@gmail.com" target="_blank">
dcavanaugh@gmail.com</a><br> </div></span></div></div></blockquote></div><br><br clear="all"><br>-- <br>Dan Cavanaugh<br><a href="mailto:dcavanaugh@gmail.com">dcavanaugh@gmail.com</a><br>