Steve,<br><br>Do you mean user accounts for IPCC Express agents? And what kind of functions do you want your helpdesk supervisor to have access to?<br><br>Ed<br><br><div><span class="gmail_quote">On 3/13/07, <b class="gmail_sendername">
Miller, Steve</b> <<a href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div vlink="purple" link="blue" bgcolor="#ffffff" lang="EN-US">
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Doe anyone have a good link to agent creation in the Call
Manager and the ability also to provide limited function for a helpdesk
supervisor through a GUI interface of some kind? Thank
you!</font></span></div>
<div> </div>
<p align="left"><font color="#0000ff" face="Arial" size="2">Steve Miller<br>Telecom
Engineer<br>Dickstein Shapiro LLP<br>1825 Eye Street NW | Washington, DC
20006<br>Tel (202) 420-3370 Fax (202)-330-5607<br></font><a href="mailto:millers@dicksteinshapiro.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"><font face="Arial" size="2">millers@dicksteinshapiro.com
</font></a><font color="#0000ff" face="Arial" size="2"> </font></p>
</div></blockquote></div>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations